Introduction Rogers Communications Inc. (RCI) is one of the leading, well-established communications and media companies in Canada. Competent management of human capital/resource and employee development are often among the key factors that contribute to a company’s success. Like others, Rogers attributes its success to (and takes pride in) its highly skilled and diversified workforce with 26,000 employees across the country. According to the company’s multi-year business plan (called Rogers 3.0), focus and investment in employees with their development are one of its key strategies (Rogers, 2017a). The company has been recognized as one of the Canadian top 100 employers and top employers for young people (Rogers, 2017b). This paper intends …show more content…
is a Canadian public communications and media company operating in four key segments: Wireless, Cable, Business Solutions, and Media. It provides a broad scope of products/services ranging from wireless voice and data communications, high-speed internet, cable television, data networking services, to radio and television broadcasting, sports media and entertainment, and digital media, etc. RCI was founded in 1920 and is headquartered in Toronto, Canada. And the company’s primary operation and source of sales are in …show more content…
Since many of the applicants are young, they use computers to looking for a job online in order to establish a new career or jump into a new area. Therefore, place hiring information online would be more effective than other traditional ways to advertise and can also reduce cost of advertisement by using their own website. On the main page of job.rogers.com, Rogers list their featured jobs like contact center, retail, sales, media, marketing and so on, so applicants can click on the links to view more information about their interested positions. The applicants may click into the area that they are interested in, then, the job title will be listed with the location and date of published clearly below the introduction of this department. Once the applicants click into the specific position, they will see all the information related to the position, which include responsibilities, qualifications, benefits, length of contract and work location, etc. At the end of that page, Rogers also states the reason for work in Rogers and the core value of their company to attract people to apply for the job. Rogers also post opening positions on other job sites, for example indeed.com in order to have more
Their satellite TV division reaches almost a million homes across Canada. Shaw Communications, with its specialization in Cable and Satellite TV, has a very solid market base in Western Canada, especially now, with the purchase of the Winnipeg –based Canwest Global franchise. This characteristic is a major competitive advantage against the other three telecom giants. Shaw has been trying very hard to expand its services into the high speed internet and wireless communications market in order to compete with the other three major Canadian telecom companies, and this pathway has seen varying degrees of success. Although this company specializes in the cable and satellite T.V sectors, it is not a big competitor in the mobile industry, where there is more money to be made. Shaw is also not at the top of the list in terms of its dividend payouts. This affects interested investors as there are other higher dividend distributers which may be more attractive. Another negative point which affected Shaw’s profits in the first quarter of 2015, was the introduction of Shomi video streaming platform, in partnership with Rogers. Shaw recorded a $13 million equity loss in the start up of this programming. Shaw has also been losing customers due to comparable products from companies such as Netflix and web sites such as
The workforce in collaboration with the executive team foster a high performance and align with their cycle of engagement which is comprised of setting clear objectives and goals, engaging the workforce to those goals, align the workforce to achieve those goal, transparent review of performance and open communication , listening continuously to the workforce, empower a setting to perform, improve and innovate, committing the workforce to grow and develop, frequent performance evaluations, recognizing , rewarding excellence and ensure that their performance aligns with the strategies of the organization. These evaluations are done yearly allow the workforce to incorporate themselves that wish to into high leadership positions and advance as their personal goal align with the organization's goal, thereby promoting growth within the organization and increasing and maintaining retention of the current workforce (MBNQA, 2018). Thereby incorporating the “CQI philosophy of meeting
Importantly, human capital therefore is not merely the people – but rather their potential. As a result, human capital is a critical resource for an organization.” (Hitt and Ireland, 2002). Human capital is arguably any organizations most important resource and continually adding value to that resource is critical to success. Whether by training or mentoring programs, this helps ensure that employees continue to grow and learning never stops. Also, when an employee feels that they are being invested in, then they will not only have greater knowledge, but might be more willing to go the extra mile for their company that has invested in them. Human capital is a company’s most unique resource along with the most important, because no two people are exactly the same. This sets people apart and companies apart by the employees they have, train and can ultimately keep, as headhunters are always on the lookout for talent. Evidence of this at BMW is that they provide its associates with training and benefit programs. “BMW doesn’t just hire tomorrow’s talent; we help build it. In addition to on-site training, BMW offers tuition assistance for courses taken by associates at local universities. You’re in the driver’s seat controlling your destiny, and we stand ready to help at each turn. It’s part of a corporate philosophy that includes respect for the individual and dedication to self-improvement.” (BMW Group,
Training and development is essential to employee’s retention, loyalty and overall satisfaction. When employees feel there is opportunity within a company and diversity leading the way employees pride and productivity is enhanced.
The soft factors can make or break a successful change process, since new structures and strategies are difficult to build upon inappropriate cultures and values. These problems often come up in the dissatisfying results of spectacular mega-mergers. The lack of success and synergies in such mergers is often based in a clash of completely different cultures, values, and styles, which make it difficult to establish effective common systems and structuresBased on the case study, extensive research and annual reports of AT&T the writer has mapped AT&T in the different domains. AT&T should strive to attain a perfect circle as close to the centre as possible, which indicates total synergy, order and equilibrium. Where the circle is skewed drastic change is needed as it moves closer to the outer ring of chaos:
Furthermore, I learned that creating an environment where employee can development is crucial to the long-term success of any organization. Moreover, this project taught me that employees must supported by the leadership of the organization and provided the necessary resources to develop their abilities. Leah Richards (Chron) stated: “Employee development involves providing employees with the information, tools, training, resources and support needed to learn and grow on the job. Effective employee development benefits the employee, the department, the manager and, ultimately, the company as a whole”.
I chose this particular concept due to the need for effective leadership in today’s workforce as it pertains to employee development. In most cases, many businesses have ineffective leadership development programs that are designed to tear down employees rather than build them up. I have experienced such a lack of leadership through past employment experiences, however, those experiences have afforded me the ability to recognize and prevent those issues from occurring today. I have noticed a lack of focus on behalf of organizations where employee turnaround is the highest. There is nothing more stressful than an organization that is continually trying to see you fail added in with the daily problems of an adult life. The importance of leadership development is found in the constant need for strong and intuitive leadership throughout today’s modern organizations (Rowland, 2016). Organizations of the modern setting will need to explore alternative and innovative avenues to implement effective leadership skills as it pertains to specific industry cultures and or competition. I personally believe that the diversification of today’s workforce has promoted a positive change in how employees are treated and how organizations operate competitively in today’s business
Noe, R. A., & Peacock, M. (2008). Employee training & development (Canadian ed.). Toronto: McGraw-Hill Ryerson.
This article is about Harrah’s Entertainment; one of the largest casino entertainments made a decision to move away from being a product based company to a strategic marketing company geared towards customer satisfaction by implementing a customer focused rewards program. Bill Harrah, the founder of the company established the company’s reputation on the premise of pride of the employees working for “the best in the business” while given more attention to the condition of the properties. However, when Gary Loveman joined the company as the new Chief operating officer, he made a move towards customer service. Gary Loveman hired Marilyn Winn, the head of Human Resources, to change how the company engaged in people development. Winn came up with a strategic plan to develop Harrah’s human capital. As a result, Winn is faced with the difficult task of improving employee motivation and job satisfaction in a rough economy after 9/11, which changed our nation forever. Although, the company gained market share it did not quite meet the company’s projected level.
Effron, Marc, Robert Grandossy, and Marshall Goldsmith (eds). "Chapter 3 - The 21st Century Workforce". Human Resources in the 21st Century. John Wiley & Sons, © 2003. Books24x7. Web. Apr. 6, 2012.
The ability to integrate generations will be a significant interpersonal skill set requirement of those in Human Resources. The Manager of Employee Engagement develops engaging and prompt manners to determine employee satisfaction and receive feedback focusing on the lean towards specialization in the workforce, along with the need to retain talent (Guppta, 2016). The Director of Learning is in charge of “designing voluntary or mandatory training programs, and bridging virtual and in-person training sessions and exercises (Guppta, 2016).” The internet allows HR to search a broader base of potential employees by using online job postings and online recruiting companies such as Monster.com or CareerBuilder.com.
In recent times, Human Resource Professional has faced a growing number of challenges in responding to the needs of the contemporary workforce and attempting to win “The War for Talent”. These include globalisation, increasing workplace diversity, technological change and an aging workforce among others. This essay will attempt to show that the three most pressing concerns the Human Resources Professional faces today in satisfying the needs of the contemporary workforce are those, of addressing skill gaps, ensuring employee wellbeing and adapting to increased workplace diversity. Companies will need, to address these three areas; in order to become “Employers of Choice”, meet the needs of their employees and achieve their Strategic Human Resource objectives and ultimately succeed in “The War for Talent”.
The difference between the skills needed on the job and those possessed by applicants, sometimes called the skills-gap, is of real concern to human resource managers and business owners looking to hire competent employees. While employers would prefer to hire people who are trained and ready to go to work, they are usually willing to provide the specialized, job-specific training necessary for those lacking such skills. Most discussions concerning today’s workforce eventually turn to employability skills. Finding workers who have employability or job readiness skills that help them fit into and remain in the work environment is a real problem. Employers need reliable, responsible workers who can solve problems and who have the social skills and attitudes to work together with other workers. Creativity, once a trait avoided by employers who used a cookie cutter system, is now prized among employers who are trying to create the empowered, high performance workforce needed for competitiveness in today’s marketplace. Employees with these skills are in demand and are considered valuable human capital assets to companies. Employability skills are those basic skills necessary for getting, keeping, and doing well on a job. These are the skills, attitudes and actions that enable workers to get along with their fellow workers and supervisors and to make sound, critical decisions. Unlike occupational or technical skills, employability skills are generic in nature rather than job specific and cut across all industry types, business sizes, and job levels from the entry-level worker to the senior-most position. Job readiness skills are clustered into three skill sets: basic academic skills, higher order thinking skills, personal qualities Employability skills are those basic skills necessary for getting, keeping, and doing well on a job. Employability skills are teachable skills.
Job description is a sum up of a job that is in the recruitment, in this description, employees will write down the job title, so applicants will able to understand what the job is about. Also, the department, applicants should know where would they work if they were going to work in that organization. Next i...
Training is an integral part of any organization’s development and is an ongoing process. Training programs will vary according to the position held within a company. “Training is a learning experience that seeks a relatively permanent change in individuals that will improve their ability to perform on the job” (DeCenzo & Robbins, 2007, p. 223, para. 1). Good organizations can be linked with the training and development of good employees. Any organization’s success in growth and innovation is dependent upon the talent, motivation, and leadership of its employees. Efforts made to recognize the value of each employee and the job he or she performs will contribute to a workplace environment that inspires, supports, and rewards employee development.