Risk Management in Kingfisher Airlines

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Risk management in Kingfisher Airlines PART 1 Problem statement and background Kingfisher Airlines (KFA) was founded by Vijay Malaya and he is the chairman of United Breweries group (UB group) in the year 2003. Its first airplane was launched from Mumbai to Delhi in 9th may 2005. It started as a premium business class airline company. The airlines have a tag line “Fly the good times”. At the launch of airline, Vijay Malaya said “we are committed to achieving our ambition of making Kingfisher Airlines, India’s largest private airline both in capacity and market share. The airline ushered in a new era of luxury in India’s domestic aviation sector and its brand new aircraft with stylish red interiors, and smartly dressed crew and ground staff. Kingfisher was the first Indian airline to have in-flight entertainment (IFE) systems”. (Malaya, 2005). Kingfisher airlines are one of the seven airlines which were awarded the rating of five stars by skytrax. It operates 400 flights daily including the regional and international services. In 2009 it gave the highest market share in Indian airlines industries, carrying more than 1 million passengers. The main mistake was lack of understanding of customer requirements and luxurious facilities in airlines. Organizations focus on reducing costs and usually just CEO’S and top level managers prefer business class travel. Rest of the staff mostly travels by economy class. Moreover, buying most expensive business class tickets doesn’t go down well, when seniors aim to project the image of walking the talk. Secondly, the company is facing financial crisis since Mid-2008. After merging with Air Deccan in 2007, it is a low-cost airlines, provides minimum frills to customers at reasonable rates. Th... ... middle of paper ... ...etrieved March 26, 2014, from http://www.moneycontrol.com/financials/kingfisherairlines/balance-sheet/KA02 The UB Group. (n.d.). In Aviation. Retrieved March 26, 2014, from http://theubgroup.com/business_aviation.aspx KINGFISHER AIRLINES LIMITED ANNUAL REPORT 2010-2011. (2011, August 25). In ANNUAL REPORT. Retrieved March 26, 2014, from http://theubgroup.com/PDF/Fly%20Kingfisher/annual%20report/Kingfisher_Annual_Report_2010_2011.pdf Prabhu Desai, A. (n.d.). In Indian Aviation statistics: Indigo, Kingfisher rule!. Retrieved March 26, 2014, from http://trak.in/tags/business/2011/02/22/indian-aviation-industry-stats-indigo-kingfisher/ Jaspal, S. (2012, March 14). Risk Management Failures in Kingfisher Airlines. In Risk Board. Retrieved March 26, 2014, from http://soniajaspal.wordpress.com/2012/03/14/risk-management-failures-in-kingfisher-airlines/

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