Reputation Case Study

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Discussion Forum Unit 7
Franklyn Uchechukwu Dibia
How important is the reputation of a business?
Article published in NewStatesman by Ian Leslie, titled ‘’The reputation game: how to control the way we appear in the eyes of others,’’ states that; ‘’this is your reputation, it is you, because it derives from your actions, and also not you, because it is composed of other people’s opinions and it is a portrait of you that you didn’t commission and don’t own’’ (Leslie, 2018). Put in a different form, character is what you are doing; reputation is the confidence others have in you. One is objective, the other is subjective. The character of someone is completely different from his or her name, and this is true about brands similarly (Reputation, …show more content…

The image and reputation of any company should take precedence over and above its most high-profile chief exec, even though the reputation is complementary depending on who is doing what about the reputation (Bracey, 2012). While the reputation of the CEOs will always affect that of the business, it is not dependent on the name of the CEO. Yes, the company though isn’t dependent of the CEO, the CEO will add value in times of boom and the confidence bestowed on the company or brand will always be relied upon when things becomes difficult.
However, in recent years we've seen a variety of very successful business start-ups that are as a result of the reputation of the CEO. I am talking about “celebrity CEOs” here. When the success of such a business is basically attributed to the robust name of the CEOs, it is usually said to be in equilibrium with that of the company (Alva Group, …show more content…

It can make or mar you or your organization without giving any notice, because it is a very important marketing strategy. It earns you customer buy referral from others who know much about you and your firm. ‘’A good reputation inspires others, because we all need positive role models, even the best and brightest among us’’ (Lickerman, 2010).
However, sometimes, a good reputation can quickly turn negative, just like in the case of today’s Uber, which is totally different from the Uber that took us by storm a few years ago by reshaping the taxi industry. Based on the above, I would ‘’want to be insured by a company that is willing to allow the benefit of any doubt’’ ( DF Unit 7

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