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Importance of delegation in the healthcare setting
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Delegation
At any given time, a Registered Nurse (RN) play many roles and responsibilities. He/she often act as a caregiver, educator, communicator, manager and a leader. Sometimes a registered nurse assumes all these roles and responsibilities concurrently. Given the number, time and complexity of the tasks, she/he may not complete them satisfactorily. Such an environment may lead to instances where client care decisions are not well thought of and hurriedly implemented. This in return may expose the nurse to unsafe practices and unnecessary burnout. Luckily, some of these tasks could be safely and lawfully transferred to other members of
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It is important for the delegating nurse to consider delegatee’s skills and knowledge before handing over the task. The RN delegate only those tasks for which delgatee has enough skills and the knowledge to do, considering training, experience and facility policies and procedures, and cultural competence. RN has to ensure the delegatee’s competency and education pertaining to the skill are on file, and not a mere hearsay.
3. The RN makes judgement call on whether to delegate at task or not. This decision should be based on the RN’s assessment of client’s condition, knowledge and competence of the delegatee, and the degree of supervision needed after the assignment.
4. Delegation has five basic rights which are critical for the safety of the patient during a period of delegation. The RN should use clear judgement and critical thinking in assessing these rights. The five rights are:
a). Right task: The activity should fall within the delegatee’s job description or be part of the organization’s documented policies and procedures of the nursing practice. The facility needs to ensure these policies and procedures describe the expectations and limits of the activity and provide any necessary competency training
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Room D.
This room is empty but the outgoing nurse states that she received a call from the ER to get the room ready for a patient in the next few minutes. While nurse Vick was beginning a walk-in round with the outgoing charge nurse, the floor secretary called him and notified him that the ER nurse was on the phone ready to give report on the incoming patient. the charge nurse instructed the unit secretary to “take report of the incoming patient from the ER nurse.”
-This is a highly inappropriate delegation. A unit manager has no nursing training and has no nursing license either. The charge nurse should take the report himself, ask a second nurse to do so or call back and get the report after walk-in rounds.
5. Room E.
68 years old male with diagnosis of UTI, hypernatremia and is also exhibiting dementia-like symptoms. The outgoing charge nurse reports that the patient seem confused and has attempted to get out of bed all night. His provider had issued a one-time telephone order for Ativan 1 mg tablet which was given to the patient three hours ago. She further states that the medication worked for a while but the patient is now awake and is again attempting to get out of bed. The charge nurse assigned an experienced RN to watch and take care of the
One of the vitals skill required by the Registered Nurse is the skill to assign tasks to subordinates (Saccomanos and Pinto-Zipp 2011). When tasks are delegated to subordinates, the RN remains accountable (Nursing and Midwifery Council 2008). On the other hand, an individual who has been given a task also bears responsibility for the task and is answerable to the RN. Hence, delegation involves “responsibility, accountability and authority” (Sullivan & Decker 2005, p. 144). This essay will examine the role of the registered nurse in relation to delegation. Areas that would be discussed includes definitions of delegation, benefits, types of delegaton, nursing process in relation to delegation, common mistakes of delegation, five rights of delegation and barriers to delegation. At the end, it would give a conclusion and also a statement of my learning.
...iation. (2009). ANA Position Statement: Patient Safety: Rights of Registered Nurses When Considering a Patient Assignment. Washington, DC: Author.
There was inappropriate staffing in the Emergency Room which was a factor in the event. There was one registered nurse (RN) and one licensed practical nurse (LPN) on duty at the time of the incident. Additional staff was available and not called in. The Emergency Nurses Association holds the position there should be two registered nurses whose responsibility is to prov...
There is a shortage of all health care professions throughout the United States. One shortage in particular that society should be very concerned about is the shortage of Registered Nurses. Registered Nurses make up the single largest healthcare profession in the United States. A registered nurse is a vital healthcare professional that has earned a two or four year degree and has the upper-most responsibility in providing direct patient care and staff management in a hospital or other treatment facilities (Registered Nurse (RN) Degree and Career Overview., 2009). This shortage issue is imperative because RN's affect everyone sometime in their lifetime. Nurses serve groups, families and individuals to foster health and prevent disease.
Delegation is defined as entrusting a task to another individual while remaining accountable for the result (Mullen, 2014). According to the principles of delegation, an RN may delegate certain areas of care as long as they do not delegate the nursing process itself (Kelly, 2012). In addition, the RN needs to ensure (prior to delegation) that the individual that the task has been delegated to has the proper certification/training to perform the delegated task (Kelly, 2012). Based on the five rights of delegation (the right task, the right circumstance, the right person, the right direction and communication and the right supervision and evaluation), I would delegate the bathing, toileting, bed making, ambulation, transport, positioning, feeding
When the RN is making a clinical decision to delegate it is important to assess the patient and think about is the right person with the right skills being delegated for the task in question. The process of delegating care to the paramedics involves the RN knowing the scope of the practice for the paramedic and ensuring that patient safety for the patient is maintained (Mcinnis, L., & Parson, L., 2009) Clearly communicating to the paramedics what level of care the RN is delegating and what task’s the RN wants to be completed, such as vital observations and monitoring. Also providing clear instructions on what actions were required if Shona Hookey’s conditioned worsened, for example alerting emergency department RNs. Also, once work has been
According to the National council of state board of nursing (2005), the task should be performed if it can be performed with a predictable outcome and does not endanger a client’s life or well-being. For example, the nurse can delegate to the nursing assistant to collect and measure urine output and report it to the RN. This is a non-invasive task and would not harm the patient. However, if the patient were requiring straight catherization to collect a urine specimen, it would be delegated to the LVN since this is an invasive procedure that requires skills and knowledge of performing this procedure. Right circumstance is the next right of delegation. Even though the RN can delegate to nursing assistant to have the patient ambulate, if the patient is recovering from hip surgery and had issues with bleeding during surgery, it would not be appropriate for the nursing assistant to do. The RN should do this task, since the patient is at a risk of being unstable (NCSBN, 2005). The third right of delegation is the right person. After determining what is the task or assignment that needs to be completed, the nurse should decide who would be the best person to do it. Factors that influence the RN’s decision are the knowledge and skill of the person who is performing the task (NCSBN, 2005). Most facilities check skills at the
Autonomy is identified as another professional value and one that the nurse must possess. Autonomy is the right to self-determination. Nurse’s respect the patient’s right to make a decision regarding their healthcare. Practical application includes, educating patients and their families on their choices, honoring their right to make their own decision and stay in control of their health, developing care plans in collaboration with the patient (Taylor, C. Lillis, C. LeMone, P. Lynn, P,
In my previous place of work, I remember the director of the unit; during one of the meetings she talk about the new initiative of the chief nursing officer, to open a discharge lobby, once a patient has the discharge order from the doctor, the nurse will take the patient to the discharge lobby and another nurse will discharge the patient. During the meeting the director explained the advantages of the plan and how it will be helpful to us. A few days later in the cafeteria, I heard the director speaking with the director of another unit about the new initiative and how difficult is for the nurses and for the patients because they cannot wait in the room for
Taylor (2014) said the charge nurse play very important roles in health care systems. One of the charge nurse roles is providing direction and supervision. She is the one who designed the staff assignments. It is important to know the patient’s conditions and the staff’s ability to take care for patients to make sure that they can complete their task as a nurse. It is depend on the nurses ‘experiences and the patient’s conditions to distingue if it is a fair or unfair staffing assignment. For example, for new graduated nurses, who do not have any experiences, she will give them the easiest patient. She also be around to help if they have any questions about patient’s care. For experiences nurses, the charge nurse needs to make sure that she
Prioritizing care is one of the first things that nurses learn in their career. Prioritizing requires critical thinking whether it comes to discharging a patient, caring for a patient, or delegating a task to a LPN or CNA. As the charge nurse they must look at the whole picture and not just the tasks that need to be done. The charge nurse is the one makes the assignments for the individual nurses, so if there happens to be a float nurse from a different department they might give them the patients with the lowest acuity depending on the nurse’s experience. The charge nurse must know which patients could be discharged if there was an emergency to arise or not enough hospital beds for those patients who need to be admitted. For example, the nurse is not going to recommend someone who came in with a heart attack; they would most likely recommend someone who is two days post op and is being discharged to a rehab facility in a couple of days. It is the charge nurses duty to make that everyone providing great and safe care to the patient.
First, the nurse must determine if the right task can be delegated safely. Additional factors to take into consideration when delegating include does the staff possess the knowledge and skills to perform the job, does the task fall within the job description and scope of practice of the person to whom it is assigned. Additionally, the facility must not forbid the delegated person in the organizational procedures and policies from performing the duty. Second, the right circumstances must be present. The patient is stable and the outcome foreseeable.
Nurses want to give complete and quality care, but are unable to, due to the constant needs of their workload and inadequate staffing. They have to prioritize their patients needs based on the most critical treatments first. Then whatever time is left, they fill in what treatments they can. Some reasons that nursing treatments are missed include: too few staff, time required for the nursing intervention, poor use of existing staff resources and ineffective delegation.” (Kalisch, 2006) Many nurses become emotionally stressed and unsatisfied with their jobs. (Halm et al., 2005; Kalisch,
For the RN to ensure proper delegation, he/or she must communicate clearly and concisely (Potter, Deshields & Kuhrik, 2010). They must use proper judgment when following the 5 rights of delegation, which include the right task, circumstance, person, direction or communication, and supervision (Potter, Deshields & Kuhrik, 2010). To instill these rights, the RN must know the competency level of the NAP, in which the task is being delegated to. Besides their competency, tasks delegated should always
After each shift, nurses gather to communicate essential information regarding their assigned patients to the oncoming nurse for the next shift. The handover report is normally given at the busy nursing station. This report allows the oncoming nurse to ask questions and receive feedback regarding the patient’s care. This will provide a continuity of care among nurses who are caring for the patients.