A.Dahlsud defines Corporate social responsibility in five dimensions namely:
The environmental dimension, which refers to the natural environment leading to a cleaner environment, environment stewardship, environmental concern in business.
The social dimension, which refers to the relationship between business and society leading to contribute a better society, integrate social concerns in their business operations, and consider their full impact on communities
The economic dimension, which refers to the socio-economic or financial aspects, including describing CSR in terms of a business operation leading to contribute to economic development, preserving the profitability and business operations.
The stakeholder dimension, which refers to stakeholders or stakeholder groups, leading to interaction with their shareholders, how organisations interact with their employees, suppliers, customers and communities, treating the stakeholders of the firm.
The voluntariness dimension, which refers to the actions not prescribed by law which can be based on ethical values, beyond legal obligations and voluntary.
Management is appointed on behalf of the shareholders and stakeholders, to protect and enhance the asset and to make legitimate efforts to increase overall value of the firm. Consequently, the only way for management to maintain its position over the long run is to be sensible to shareholders as well as the stakeholders. However, looking at what Qantas has been doing does not appear to be managing its social responsibility very well. Moreover, the failure of the company head not being able to work in the best interest of the shareholders clearly indicates that it does not have an effective corporate governance. Importantly, proper manag...
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...Alan should be able to adapt as a leader is having a collaborative mind and being able to manage relationships in a more productive and motivating way. Qantas recently has been in news for lots of negative news, may it be sacking employees or deducting frequent flyer points. They are in a verge of losing many of their loyal customers as they are feeling betrayed for their loyalty and most trusted brand.
Qantas was one the best known brands till it was owned by the government till mid 1990's. The government would act as an easy money if it would back Qantas for its wrong doings, and ultimately it is the Australian taxpaying people who are going to suffer acting as a problem solver. Incase, if the government agrees to lend some funds to the company and the company makes profits, it is the shareholders who are sharing the profit, not the taxpayers or the government.
Also Qantas was running with an autocratic leadership style meaning autocratic managers like to make all the important decisions and closely supervise and control workers. Managers do not trust workers and simply give orders (one-way communication) that they expect to be obeyed. This approach derives from the views of Taylor as to how to motivate workers and relates to McGregor’s theory X view of workers. This approach has limitations but it can be effective in certain situations.
Qantas is the 11th largest airline as of 2014 and ranked 1st in Australia, whose prime function is the quality transportation of passengers and airfreight across domestic and international routes. Qantas has been successful due to its innovative cost controlling of the business in expense minimisation. However as a result of this, the business has undergone capital-labour substitution and the casualisation of the workforce. This developed workers’ concerns of their remuneration, employment conditions and job security which caused the engineers and ground workers disputes in 2011. Qantas has responded to these workplace disputes with the strategies of negotiation, grievance procedures and tribunals within its contractual and legislative grounds.
... amid nations (Gerber 2002, p. 29). Although there has been a major decrease of barriers to trade liberalisation concerning flight amenities in the last century, there are imperative uncontrollable external factors a business must assess and weigh before entering international borders and becoming a prosperous globally identified firm (Ramamurti & Sarathy 1997). Qantas, a highly esteemed patriotic and iconic Australian brand has demonstrated accomplishment intercontinentally. The ultimate success of their business, in order to sustain competitiveness in their global market, will rely heavily on their continuous assessment of combined political and legal reforms, economic dynamics, sociocultural influences, technological modifications and environmental concerns and their interlocking marketing strategies to gain the most beneficial opportunities that come their way.
Stakeholder is anyone with an interest in a business; stakeholders are individual, groups or businesses. They are affected by the activity of the business. There are two types on stakeholders who are internal and external. Internal stakeholder involves employees, managers/directors and shareholders/owners. External stakeholder involves suppliers, customers, government, trade unions, pressure groups and local and national communities.
Qantas Group targets to get the entitlement for the best airway service provider globally. Qantas’s group mission between 2008/2009 was to gain the status, deal economic crisis, effective with the Operations and a step further planning for the future of Qantas Group (Aviation business, 2009). Qantas visions to achieve for its both airlines Qantas and Jet star to make a safety flight, find proper destination track routes, getting passenger satisfaction, proper Operational services and creating brand Image for both its airlines (Qantas,2010). Safe journey is a logo for the Qantas group, which gives services domestically and around the globe. Qantas aims towards proper information on the route and re-design the planes to be more competitive in
For economic factor, Qantas Airways Limited was stable because the economic in Australia was in good
“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change that is inevitable.” William Pollard’s, a 20th century physicist, words show us the power of being proactive, and igniting change to strengthen a company’s productive climate (Sellers, Boone, Harper, 2011). Acme Airlines flight attendants lacked incentive to improve the quality of their work, as a result of distrustful management and overall frustration within the company. Acme took successful steps to rebuild their FA program into a more relationship oriented work environment. Through an understanding of effective leadership, we will use the
A dispute arose between Qantas Airways and Lucinda Holdforth over a breach of confidentiality. The defendant Lucinda, was charged for revealing secret information about Qantas for her personal gain. Qantas disapproved and tried to block the publication of her manuscript entitled Fighting Words where she mentioned about CEO Alan Joyce’s speech on grounding the whole of the airline’s fleet which happened in October 2011. As the secretary and general counsel for Veronica Airlines, this report is prepared to discuss the methods to protect this company against disclosure or exploitation of confidential information which covers trade secrets by its employees or former employees. This report introduces briefly the main elements in a contract before explaining employment contracts specifically.
The Qantas dispute didn’t just transpire, as issues regarding pay and conditions had been formulating for the previous several months before the grounding happened. In 2010, both Australian and International Pilots Union and the Australian Licensed Aircraft Engineers Association enterprise agreements expired, allowing for the process of negotiation between employer, employees and their bargaining representative to occur (Australian Government, 2017). The unions expressed their concerns regarding smaller branches of the company employing pilots on lower rates whilst demanding all contracting engineers be on the same wages as Qantas staff.
...ring GFC. Qantas is the world second oldest airlines so they can always boast about it. The company operates internationally and also domestic air way services. Qantas approximately employs 33,000 employees. During the global financial crisis it was not that good for Qantas. However they improved in manufacturing, improvement in additional business in aviation, the travel in plane was cheaper. They were considered for best airways in servicing the customer.
When Frontier got its “restart” back in 1994, the idea was that the airline would be a small, regional airline. After going through many ups and downs associated with the cyclical nature of the airline industry and facing Chapter 11 bankruptcy, Frontier needed to change some things. Finally, in 2013, Indigo Partners acquired Frontier Airlines and immediately began the process of making the airline an ultra-low-cost-carrier or ULCC. Frontier is still facing the growing pains of being a ULCC and is still trying to get settled in. Some of these growing pains include having to compete within the same market against other ULCCs like Spirit or Allegiant, and also against the big airlines that feel the encroachment of the ULCCs on their market shares,
Looking upon to the domestic market, competitors are Virgin Australia and Tiger Air. Also that the competitors have the routes and with sufficient halts and services on a longer route. The brands that provide lower rates, the major factor to create the competition. Hence, the low fare flights are offered by the Jetstar, which is the substitute of Qantas, by Qantas on the domestic
There is a link between corporate social responsibility and the key principles of the stakeholders, which a company should follow to be responsible to its stakeholders. The first stakeholder is environment and the key principle used for it is not damage the environment for example, recycling, dealing correctly with their wastes and emissions. The second stakeholder is the employees. The key principle for the employees is companies providing safe and health working conditions for their staff. Moreover, the employees earn an appropriate salary for ...
...mount of paid work. Social dimensions include: aim to benefit the community; initiative launched by a group of citizens or civil society organisations; limited profit distribution. Last set of criteria are participatory governance of social enterprises: a high degree of autonomy; decision-making power not based on capital ownership; participatory nature, which involves various parties affected by the activity (users or customers).
Jet Airways is a Mumbai based airline which was incorporated as a limited liability company in April’92. In May’94, all the shares were transferred to Tailwinds International co-held by Naresh Goyal (60%), Gulf Air (20%), and Kuwait Airways (20%). In Oct’97, as result of change in civil aviation policy, forbidding foreign investment in passenger airlines, Goyal took control of the entire company.