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An executive summary for Publix Super Markets
An executive summary for Publix Super Markets
An executive summary for Publix Super Markets
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1.1 Objectives Publix objective is to provide excellent service to associates and customers with a quality and care in general merchandise. The organization places emphasis on quality control for its products as well as providing a higher quality of life for its associates. Management within the organization follow all managerial, ethical, and teambuilding practices ensuring all associates are accountable for themselves, and can provide the best service and product for its customers. The close guidance of these practices has led to substantial profits and praise for its managerial practices.
In this paper some of the sound management practices that Trader Joe’s utilizes in the daily operations have been highlighted. Through the effective application of these management practices, Trader Joe’s has morphed into the great company that it is
At Jersey Mike’s, three core values are community, relationships, and teamwork. The company strives to know every customer by name, as well give back to charities within the community (Spiegel). Jersey Mike’s also understands the importance of treating employees with respect and fostering relationships between store employees and corporate. Finally, the organization has a “we” mindset, which “reflects a willingness to share power and credit and to work with others” (Hackman, 2009, p.
Wegmans target market and customer is “everyone”. This is one retail place that gender and economics doesn’t really matter. They take EPT, which is a government aid for those who are in need of food for their families, so it accommodates all people of every economic status. If I had to gear in on a customer, I would say it is appealing to the mother’s out there. Wegmans offer cute double car carts with the steering wheel, so kids are entertained while mom shops. Some of the stores also have the “W-kids Fun Center”, which is where you drop off your kid(s) so they can have fun doing activities while you as a mom shop without distraction.
will have to make sure that they get enough profit to be able to open
PetSmart and Petco are very similar with their retail pet product stores. Petco was founded first in 1965 in San Diego, California and PetSmart came along twenty years later in 1986 in Arizona. More than one-half of the Pet Stores industry’s revenue comes from these two specialty supply retailers: PetSmart and Petco. The other portion of the industry consists of family-owned stores, small franchises, and small chains of pet stores. The pet store industry continues to grow due to the discretionary income family’s produce and owners’ tendencies to treat their pets like family. PetSmart aims to provide a one-stop shopping experience.
There are a number of retail chains that seek to attract customers with discounted deals. The more popular companies such as Big Lots and Burlington have been around for numerous years and have created brands that are known throughout the United States. Tuesday Morning is another of these chains that has expanded through the states looking to attract new customers by specializing in offering both domestic and international closeouts items for home décor, gifts, accessories and gourmet foods. To review the business practices of Tuesday Morning an interview was conducted with Linda Hines who is a member of the management team located in Central Florida, responsible for the regional chains sales and operations planning. The results of the
Lowe’s tries to foster collaboration and strength in a variety of methods; many are through leadership training tracks and supporting employees and their families. During times economic uncertainty, it is important that individuals know that they an organization that cares and supports them. In a comprehensive report released by Lowes, the company detailed improvements Lowe’s achieved in important focus areas, including the health, safety and engagement of employees, the company’s advancement towards its 2020 goals and its partnership with suppliers to maintain the highest ethical standards and improve the products it sells (Lowe’s Companies, 2015a). According to Lowe’s Companies (2015a), “For the first time in Lowe’s annual Employee Opinion Survey, all of its U.S. stores, distribution centers and customer support centers all reached the company’s benchmark engagement goal of 65 percent, indicating a highly engaged and satisfied staff” (para 4).. “Career Bliss recognized Lowe’s as one of the 10 happiest retailers to work for in 2014” (Lowe’s Companies, 2015, para 5). To keep an organization running efficiently and effectively, you need a good customer base; you cannot achieve this without helpful, courteous and willing employees. Lowe’s understand that to keep up in the industry, they need to ensure they employees are taken care of
For this assignment, I decided to go to a grocery store by my house named Meijer. Meijer is just like any other grocery store, similar to Wal-Mart, yet higher quality products than Wal-Mart.
Publix Super Markets have a fast developing and quickly motivated group of competitors. This allows for the market to have interesting trends and advances rapidly. According to the Food Marketing Institute’s website, in the year 2012 there were thirty-seven thousand and fifty-three companies in this trade which puts Publix very high on shopper’s lists. Being employee owned is one of the characteristics current workers contribute to the firm’s success. Focusing on the well-being and progress of their team members has given them a sought after job pool.
We believe that honesty and integrity engender trust, which is the cornerstone of our business. We abide by the laws of the United States and other countries in which we do business, we strive to be good citizens, and we take responsibility for our actions. Respect Others: We recognize that our success as an enterprise depends on the talent, skills and expertise of our people and our ability to function as a tightly integrated team. We appreciate our diversity and believe that respect for our colleagues, customers, partners, and all those with whom we interact is an essential element of all positive and productive business relationships. Perform With Excellence: We understand the importance of our mission and the trust our customers place in us.
Publix strives to utilize the industry-wide differentiation strategy. Although Publix isn’t open 24/7 and does not have self-checkout (which also plays a role in its strategy), it focuses on providing the best customer service and facility presentation. The grocery store chain sets itself apart from the competition by keeping their stores as neat, organized and clean as possible; as well as Publix strives to provide the highest degree of customer service and accommodation as possible. Not only is the staff friendly and knowledgeable, they are encouraged to assist customers to the best of their abilities, they even help with carrying out the groceries to your car and assist in loading. As mentioned before,
will determine if a customer wants to become a repeat shopper. Publix is well known for superior
...ization with a solid infrastructure. Since 1930 it has consistently expanded and is among the most prosperous supermarkets in the U.S. Through its research, employee programs, technological incorporations, adaptations to consumer preference and psychographics as well as its marketing strategy with respect to competition, Publix has successfully created an environment “where working is a pleasure” and where shopping is a pleasure.” With competition constantly growing, it is essential to keep on top of the global business community and market environment to have a leg up on competition and provide the highest customer value.
The most significant component of Wal-Mart’s success was the way it treated its employees or as they are known as in Wal-Mart “associates”, the beliefs or rules of the Wal-Mart culture makes associates want to provide excellent service to its customers. During visits Walton encouraged associates to pledge to greet customers and ask if they assist them or walking into a Wal-Mart store customers are met by a greeter, an associate who welcomed them and handed out shopping carts (Farhoomand, 2006).
We already know that Papa John's is a major player in the Pizza industry but the big question is what does the future hold for them. What is the next step or steps that they must take to get a head of the competition as well as just sustain their place in the market.