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Features of scientific management
Features of scientific management
Advantage and disadvantage scientific management
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Since its inception in 1911 Scientific Management has soared to incredible heights, spread across the entire world as an expert`s way to make the most out of the time an employee. Before I begin analysing its use today it`s important to first establish what Scientific Management means. It is defined concisely in the business dictionary as “an early 20th century school of management thought concerned primarily with the physical efficiency of an individual worker” that “emphasises the rationalization and standardisation of work through the division of labour, time and motion studies, work measurement and piece rate wages” (businessdictionary.com,2014)
The four overriding principles of scientific management are that:
After intense scientific analysis of an individual`s work from management, the most effective method for doing the work is set out. This is regarded as the one and only best way of doing the job. The analysis involves considers the environment needed to perform the work, and measuring the maximum amount that the ideal employee can do in order to constitute a good day`s work. Employees are then expected to deliver this much work every day.
The most suitable person to do the job is selected. The worker is taught to do the job in the exact same way as the scientific method describes. It is the mangers role to find out which job suited each employee and train them until they were first-class.
Managers must communicate effectively and constantly with workers to ensure the job is done in the best scientific way to which it was assigned to them.
There is a clear division of work and responsibility between the management and workers involved in the firm. Workers simply carry out the work while managers are concerned only with th...
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...enced. They also are required to deal with any complaints, deliveries or any other extraordinary events that goes on in the work place. This leaves all the actual production of the products down to the employees. Their work is in this way still separated showing Scientific Management is still at large today.
Conclusion
In spite of what others might think I feel that my investigation into Scientific Management`s rise and its` current has shown how influential it has been both in the past and today as well as how it will be an ever-present in the future to the companies that still employ its theories. It has been the backbone behind the development, profitability and the stability of some of the biggest companies in the world and to say that it does not portray itself still today as much as it did back when it began would be a huge stretch of a person`s imagination.
Management Theorists such as F.W Taylor created the concept of scientific management, which is made up of six key aspects including observation, experiment, standardisation, selection and training, payment by results and co-operation. Despite some facets of his theory becoming outdated, scientific management can still be seen in the some way in current business structures. For example within Virgin, despite its reputation for having a relaxed working environment, some aspects of scientific management are used. Such as the selection and training and payment by results, with certain employees being offered rewards for showing ambition to set up their own businesses and showing signs of creative thinking.
Episode 143: Fredrick Winslow Taylor’s Scientific Management 2013, YouTube, Alanis Business Academy, 19 Nov, retrieved April 4 2014,
Managers know the importance of having positive relationships with their employees. It boosts the company’s goals while the lack of any relationship with the workers may lead to losses in the business. Most managers rarely know that they are looked up to by many employees and, as such, should be careful with the actions they take. Lee b. Bolman & Terrence E. Deal, the authors of the book The Reframing Organizations, point out that the kind of measures taken in the business influences the employees acts and thoughts. In particular, this book gives insight to managers on how to relate to their subordinates. The discussion is carried out on the three parts of the book that highlight the missteps taken by managers as they try to improve their businesses.
Fordism and Scientific Management are terms used to describe management that had application to practical situations with extremely dramatic effects. Fordism takes its name from the mass production units of Henry Ford, and is identified by an involved technical division of labour within companies and their production units. Other characteristics of Fordism include strong hierarchical control, with workers in a production line often restricted to the one single task, usually specialised and unskilled. Scientific management, on the other hand, "originated" through Fredrick Winslow Taylor in 1911, and in very basic terms described the one best way work could be done and that the best way to improve output was to improve the techniques or methods used by the workers. (Robbins p.38)
By the constantly changing dynamics of the 21st century business world, it is clear that it would be highly unproductive for managers to employ what is in actual fact a restrictive, controlling theory of management. As a results of globalisation of the economy, intensification of international competition, pervasive influence of the social market economy, increasing participation of women in the labour force and ecological consciousness, scientific management is no longer suitable in modern workplaces, as this theory tends not to allow for the constant innovation that is necessary to maintain a competitive advantage in the marketplace.
The scientific selection of workers, so that each worker would be given responsibility for the task for which he or she was best suited.
Urwick, L. F. and E. F. L. Brech (1966). The making of scientific management: Pitman.
It is necessary for these managers to assure that their employees know what is expected of them. They also need to effectively communicate the company goals and strategies in addition to frequently giving feedback to their employees. Managers also need to have the confidence in their employees to allow them autonomy in their work roles.
The management process, when properly executed, involves a wide variety of activities, including planning, organizing, directing and controlling. It is management’s role to perform all of these functions in order to maximize results. Management maintains the right to direct all business activities. In order to retain as much authority as possible in the direction of the workplace, management has sought to include certain provisions in collective bargaining agreements. Management has no rights over individual people within the organization, but does maintain rights to property, which are real and legally enforceable.
The major change came through the work of Fredrick Winslow Taylor and his theory of scientific management system. It was not that Taylor was unique or completely new; only time and motion study could be put in that category. The trend was already moving towards systematic management such as formal management methods or by cost ...
Felstead, Jewson and Walters (2003) conclude that managerial control is directly related to the visibility and presence of employees in the office because it enables managers to ascertain that employees are actually working and enables managers more discretion on how the job is completed and an ease in monitoring the productivity levels of employees. When these control strategies are linked back to managerial prerogative it is easy to see that managers’ discretion is increased because the decisions relating to tasks in the workplace are decided on without consultation with employees or unions. This is because the employment contracts do not establish the details relating to the completion of tasks in the organisation. (Bray, Waring and Cooper, 2011)
The second approach of the Top-Down is identified as Job Enlargement. First used in the 1940s as a complaint of work done through the usage of the Scientific Management. This approach involves adding variety to the different jobs by combining specialized tasks with a hint of difficulty. Job Enlargement should work as an addition to other motivational methods, because by itself it has no positive effect on job performance.
In the past, managers considered workers as machinery that could be bought and sold easily. To increase production, workers were subjected to long hours, miserable wages and undesirable working conditions. The welfare of the workers and their need were disregarded. The early twentieth century brought about a change in management and scientific management was introduced. This sort of management, started by Frederick Winslow Taylor, emphasised that the best way to increase the volume of output was to have workers specializing in specific tasks just like how a certain machine would perform a particular function. His implementation of this theory brought about tremendous criticism by the masses arguing that the fundamentals of Scientific Management were to exploit employees rather than to benefit them (Mullins, 2005)
Taylor, Frederick Winslow (1911). The Principles of Scientific Management. New York, NY, US and London, UK: Harper & Brothers. Print. 8 Feb. 2014.
According to (Leonard et al, 2004) explored on how great ideologies turn to become great works. They explained how Frederick Taylor preached the gospel of scientific management. Even though it has been criticised it sites example and explain how the theory of scientific management came to being and the impact is still having on both private and public organisation.