Pharmacy Technician Essay

633 Words2 Pages

• Organize inventory and alert pharmacists to any shortages of medications or supplies • Accept payment for prescriptions and process insurance claims • Enter customer or patient information, including any prescriptions taken, into a computer system • Answer phone calls from customers • Arrange for customers to speak with pharmacists if customers have questions about medications or health matters Pharmacy technicians work under the supervision of a pharmacists, who must review prescriptions before they are given to patients. In most states, technicians can compound or mix some medications and call physicians for prescription refill authorizations. Technicians also may need to operate automated dispensing equipment when filling prescription orders. Pharmacy technicians typically learn through on-the-job training, or they may complete a postsecondary education program. Most states regulate pharmacy technicians, which is a process that may require passing an exam or completing a formal education or training program. These programs are usually offered by vocational schools or community colleges. Most programs award a certificate after 1 year or less, although some programs last longer and lead to an associate’s degree. Technicians also learn the names, uses, and doses of medications. Most programs also include clinical experience opportunities, in which students gain hands-on experience in a pharmacy. Important Qualities Customer-service skills. Pharmacy technicians spend much of their time interacting with customers, so being helpful and polite are required of pharmacy technicians in a retail setting. Detail oriented. Serious health problems can result from mistakes in filling prescriptions. Although the pharmacist is responsible for ensuring the safety of all medications dispensed, pharmacy technicians should be detail oriented so that complications are

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