Off Load Delay Case Study

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The issue of off load delay is becoming ever more relevant as emergency departments (ED) are filling up and having longer wait times. This isn’t always an issue when there are free paramedic crews in the area but it often results in coverage lapses. The question becomes, should paramedics be leaving their less urgent patients in triage with walk-in patients so that they can get to other people in need? A balance needs to be found between leaving the CTAS 4 and 5 patients in the waiting room and leaving 911 callers at home to wait.
According to the Basic Life Support (BLS) Patient Care Standards, Section 1 M, if the ED won’t be able to accept responsibility for the patient in a reasonable time, the paramedics may “remain on standby for return

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