Nursing Communication Communication is one of the processes needed in humans. Without communication we can not meet our survival needs and relationships in our daily lives. Plus it is also a means of sharing information or feelings between two or more people. It is used to criticize human relations including nursing career capacity. This communication process especially effective builds a trusting relationship between patient and nurse. By other communication required to help the patient's verbal communication this is that words used among numerous individuals as a result their culture, age, education and socio-economic. Which is transmitted in a wide range of feelings. This should be considered by nurses so that they can help the patient …show more content…
Also called body language includes gestures, body movements, touch and appearance. This type of non-verbal communication to others says more about the feelings of a person who expressed it in words. As the personal aspect eg how to dress and ornaments that can be a source of information about a person's posture and gait can also be part of nonverbal communication in the way people walk and move it is indicative of depression or suffering physical and can also indicate feelings and mood. Facial expression as the face express different feelings of surprise, fear, disgust, anger, happiness and sadness are conveyed by facial expressions. Gestures may indicate a particular feeling or a certain gesture. This form of communication is also used for people with special communication problems such as the deaf, hands are invaluable for communication. In the communication process that leads to a simpler way of communicating face to face. In this communication process and its components see as the Issuer is a person who wishes to transmit a message to another can be original encoder it involves selecting specific signs and symbols to transmit messages. We consider particularly pay close attention to facial expression, gestures, body movements, affection, tone of voice, posture and eye …show more content…
This person is the decoder which relates the message is received with all knowledge and experience of the receiver clarifying the meaning of the message. If the meaning of the decoded message matches what the sender attempts to transmit communication has been emotional. Factors influencing the communication process are: Psychosocial and intellectual development of language passed through phases throughout life. This will allow a nurse to modify the message according to the data. Sex are differences between men and women in terms of communication may be differences in how to interpret and everything starts from an early age. Values and perceptions that each person has on the behavior and perceptions are the vision of different personality traits, values and very different life experiences. Personal space is a distance that people prefer to interact with others and in many cases we see that communication is altered in private, personal, social and public. Territoriality concept of privacy space in hospitals when patients in the rooms you have to respect your privacy, its objects and marking
The 6 C’s of Nursing form the backbone to high quality nursing care (Cummings 2012). They consist of courage, commitment, competence, care, compassion and communication. Initially they were formed in response to the failings that occurred at the Mid-Staffordshire NHS Foundation Trust, therefore leading to the development of the Francis Report, which highlighted a whole system breakdown (Francis 2013). The main aim of their development was to reintroduce the importance of these core values to the success of nursing care. Communication is defined by the Chambers Dictionary as the process of imparting information to another person, via correspondence that may be verbal, non-verbal or written contact (Schwarz 1994). This definition is supported
“Communication is the heart of nursing… your ability to use your growing knowledge and yourself as an instrument of care and caring and compassion” (Koerner, 2010, as cited in Balzer-Riley, 2012, p. 2). The knowledge base which Koerner is referring to includes important concepts such as communication, assertiveness, responsibility and caring (Balzer-Riley, 2012). Furthermore, communication is complex. It includes communication with patients, patient families, doctors, co-workers, nurse managers and many others. Due to those concepts and the variety of people involved, barriers and issues are present. Knowing how to communicate efficiently can be difficult.
There are two important areas in this research- territoriality and use of personal space, all while each have an important bearing on the kinds of messages we send as we use space. Standing at least three feet apart from someone is a norm for personal space.
Not only is professional communication important in the portrayal of a good nursing image and behaviour, it also plays a vital role in patient care and health outcomes. The ANMC standards serve as a good guidance on the need to establish therapeutic relationship through effective communication. As nurses spend relatively more time with patients, they play a significant role in bridging a patient and doctor. Hence, it is would help for nurses to constantly hone their communication skills through experience over time.
Nurses today need to have excellent communication skills. Receiving information from patients is the most important aspect of nursing. If nurses are unable to communicate with their patient then they would not be able to have a relationship with them. Communication is where two or more people interact with each other, by using sounds and words, this is verbal communication. Some individuals have different behaviors where they try to express themselves to others without using spoken words, this is non verbal communication. Once nurses have the proper communication tools, techniques and evidence based practice, when communicating with their patient, they would get the necessary information needed from the patient to properly diagnosis them.
As a nurse it is essential to be able to communicate effectively not just with clients but also with their families, staff and the organisation that you work for. Communication mostly uses the methods of verbal, and non-verbal such as body language (Nelson- Jones, 2005) and symbols. By effective communication nurses develop an understanding of the patient as a person that helps enhances trust and working collaboratively. Without patient trust the nurse is unlikely to develop a true understanding of the patient’s required care needs and health experience (Stein-Pabury 2009). However there are also many barriers that may interfere in effective communication such as linguistically diverse patients that come from a non-English speaking background as depicted in the case study of Mrs Romano.
In nursing practice, communication is essential, and good communication skills are paramount in the development of a therapeutic nurse/patient relationship. This aim of this essay is to discuss the importance of communication in nursing, demonstrating how effective communication facilitates a therapeutic nurse/patient relationship. This will be achieved by providing a definition of communication, making reference to models of communication and explaining how different types of communication skills can be used in practise.
Communication in the nursing practice and in healthcare is important because when talking with patients, their families, and staff, the nurse and the nursing student needs to be able to efficiently express the information that they want the other person to understand. “Verbal communication is a primary way of transmitting vital information concerning patient issues in hospital settings” (Raica, 2009, para. 1). When proper communication skills are lacking in nursing practice, the chances of errors and risks to the patient’s safety increases. One crucial aspect of communication that affects the patient care outcome is how the nurse and the nursing student interacts and communicates with the physicians and other staff members. If the nurse is not clear and concise when relaying patient information to other members of the healthcare team the patient care may be below the expected quality.
The introduction paragraph gives information on communication and the impact that it has on patient-nurse relationships. It gives the reader an understanding of what is involved in true communication and how that it is a fundamental part of nursing and skills all nurses need. It leads those interested in delivering quality nursing to read on. Showing us the significance that communication makes in the
After removing those communication barriers, proper communication skills should be applied to nursing field that will be beneficial to a therapeutic relationship. It is because patients could understand their situations and ease their worries toward the implemented treatments. From the views of nurses, they could give the best care services to the patients since they could start an appropriate care plan to deal with their complaints. The proper skills are adopted in nursing field as
Various nursing assignments and clinical experiences helped me develop my communication skills. I believe listening is also a good quality to have when communicating with patients, families, and the interdisciplinary team. Developing good communication skills help build trust and rapport with patients. Taking the time to understand patients concerns allows the nurse to advocate and address the patients and family’s
Non-verbal communication decodes messages using body language and facial expressions. Therefore, non-verbal communication is a type of language as its own that can be used universally. This includes, touching behavior, proximity, eye contact, gestures and many more. Furthermore, non-verbal communication can be misinterpreted as well because people from other countries has different ways of interpreting gesture...
Found information states that “nonverbal communication is the process of transporting messages through behaviors, physical characteristics and objects”. Its how and what we use in order to express our feelings and say things. Using symbols is a way of using nonverbal communication. Also nonverbal communication is the way we use body language and gestures too. Nonverbal communication is often used unconsciously. When using the certain communication it can be misinterpreted also. There are many different categories of nonverbal communication. They are the following: Aesthetics, Artifacts, Chronemics, Haptics, Kinesics, Paralanguage, Physical Appearance, Proxemics, and Oculesics.
Lack of Sensitivity to Receiver. A failure in effective communication may result when a message is not received by its receiver. Identifying the receiver’s needs, status, knowledge of the subject, and language skills assists the sender in preparing a successful message.
The term ‘Therapeutic communication’ identifies the way in which a nurse and patient interact, with the main focus being on advancing the emotional well-being of a patient; (Sherko E., et al, 2013) nurses will use this to deliver support and information to Edna. Effective communication skills are essential within nursing and are often seen as one of the main skills necessary for nurses to support patients and their families (Bramhall E, 2014). There are many forms of therapeutic communication that can be used in