Nurse Burnout Case Study

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Background The fundamental actions of hospitals and other healthcare organizations depend on the role of nurses. In the modern day healthcare settings, nurses are the ones who determine the quality of services provided to patients. However, they face some major challenges that are threatening to reduce their effectiveness and efficiency towards meeting organizational goals. One of these significant problems is burnout, which comes as a result of unending work pressures that are ineffectively handled. Burnout is defined as emotional, mental, and physical exhaustion, which occurs when nurses experience intense stress, but over an extended period of time it will lead to increased turnover rates. Burnout is considered as a psychological Interestingly, some studies explained that an addition of one patient per nurse was associated with a 7% increase in the chance of the patient dying within 30 days after admission (Alexander, 2014). Also, burnout can happen to anyone and at any time. Improving nurses work environment is the key to resolve this issue. In order to reduce nurses’ burnout, health administrators, nurse managers, and health leaders should build a healthy work environment that supports nurses in providing the best quality of care to their patients and improve patient satisfaction. Besides, part of the intervention is assessing and educating nurses about burnout (Erickson, 2015). The clinical hours of the practicum course were at Indiana Regional Medical Center (IRMC), which is a general medical and surgical hospital in Indiana, Pennsylvania, with 164 beds. The unit manager and Ms. Wolfe, who is the charge nurse of the Pediatric unit and also my mentor, recommended that the focus of the project is to work on raising the nurses' staff awareness of burnout at IRMC. Thus, this project focuses on decreasing the pediatric nurses’ burnout rate at Developed by Deming in 1986, this model is a continuous improvement tool applied in the healthcare settings to improve processes and outcomes (Xie, Wang, & Chen, 2011). Commonly known as a rapid-cycle improvement, PDSA is made up of small cycles that occur in sequence. The model has been tried and tested in the U.K. and the U.S., it focuses on service, product, and design systems to overcome barriers, manage variation, enhance client relationship, improve product, introduce new changes to the work environment, improve inventory, optimize workflow, and eliminate waste (Melnyk & Fineout-Overholt, 2011). PDSA model is considered the most appropriate framework for this project because it allows testing changes through a small scale and evaluates the effect of the changes quickly (Taylor et al., 2013). One advantage of this principle is that the PDSA method will allow modifying the plan quickly before implementing it on a broader scale (Taylor et al., 2013). (See figure

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