Nt1310 Unit 5 Assignment 1

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At approximately 2153hrs I arrived on the 1A unit to talk with a resident about an issue of him not be allowed to go into another resident’s room to help that resident with moving his TV. I explained to him he could not enter another resident’s room. This action is not allowed. He complied and walked away. After I completed talking with the resident involved in this situation I was approached by another resident to hear his problem. Afterwards at about 2206hrs as I walked over to speak with staff I watched and listened to resident Wright and SSTT Bowden have a verbal disagreement? Within this exchange I heard the resident say to the staff “bitch shut up”. Then SSTT Bowden responded with “you shut the fuck up”. Once it got to that point I …show more content…

At this point the resident started to demand that I move the staff off of the unit. I then explained to the resident how things work when it comes to how I the supervisor deal with these types of issues. Furthermore, I informed the resident that if he continues to disrupt the unit I will be forced to move him to the 4A unit. Once he calmed down I continued to advise him that he could submit a complaint form if he feels like staff has done something wrong. So, as I was exiting the unit at 2211hrs I explained to the SSTTs on the unit to write up an observation note on the event that occurred. I also directed SSTT Bowden to take a quick break then come back to my office once completed. Once staff made it back to the office I ensured that she was okay and well enough to go back on the unit. After I determined that staff was okay I sent her back to the unit. Later, in the shift as I returned to the UM office at about 2340hrs I was informed resident Wright complained of neglect and abuse from staff and supervisor. So, the staff was moved off of the unit immediately and I stayed off the unit as well until further notice. I then attempted to notify the AOW, FM and Clinical on call. The first attempts at 2340hrs and 2343hrs to the AOW and FM on call was

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