Wait a second!
More handpicked essays just for you.
More handpicked essays just for you.
Initiating and managing change
Initiating and managing change
Implementing change within an organization
Don’t take our word for it - see why 10 million students trust us with their essay needs.
Recommended: Initiating and managing change
Challenges for Change
The challenges of change implementation are employee resistance, communication gaps, lack of proper planning, no contingency plan alternatives and not getting all the relevant people and stakeholders involved. Within this case study the main challenges were around the lack of proper planning by NASA. In addition, other challenges face was the fact that there was a lack of consensus and communication which is an in house problem of NASA. NASA tried its best to implement changes in order to make safety, reliability, and management stronger, but it did not work out due to the resistance to change. Although NASA had deputed people to quality assurance functions, safety changes were not properly implemented. The safety breach
…show more content…
Influence is one of the most powerful and important capacities an individual possesses. You do not need to be in a management role to influence others, the art of influence in change is learning to influence with or without formal authority which can be done through understanding the different sources of influence which is outlined in the Six Source of Influence model which break down change by structural, social, and personal with the focus of change geared around the level of motivation and ability (Palmer et al., …show more content…
Though it had flight schedules planned, but never thought about the quality and its practicality in achieving its mission. It was clearly stated by the commission, that the changes needed to be carried out after the first disaster happened. However, the changes were ill perceived and were not implemented in an efficient and operational way, as the un-realistic schedules were kept and thorough quality checks were not being performed (Palmer et al., 2009). The change occurred in performance and targets only. Individuals were pushed hard to work under pressure in order to complete tasks in a rush without considering the quality, which ultimately led to these two disasters (Palmer et al., 2009). Furthermore, NASA did not comprehend how to implement change, as they did not analyze the as-is process, and identify a suitable solution. The assessment and brainstorming stage is a crucial part of successful change management. A key factor for NASA would have been throughout the implementation, have communication channel open in order to listen to feedback in order to make changes along the way. Whether a change is simple or complex, following a change management model will help you and your change management team to prepare for and implement
At that time I also became involved with the local union and was appointed as the transformation steward for Aircraft Group. Learning the policies and procedures for what drives our practices was my first priority in the transformation arena. I studied and establish an operational knowledge of each worksite within the group. I assessed the gathered information to interpret the area needs for concentrated performance and accomplishment of production plans. Projects such as the reduction of flow days and training plans for gated systems were major happenings that I worked on in Tanker Squadron, Bomber Squadron, E3s, and Services. I took full advantage of working with the engineers and supervisors within the Mistake Proofing Program (MPP) in Aircraft. Connection with management, support personnel and building a mutual trust with the employee on the production floor allowed me to bring all sides together. In MPP, I sought items that would make way for progress in the work place; we developed and produced items such as: KC-135 landing gear dolly fixture, B1 filter housing tool, Mega-Door hanger door safety enhancements, along with numerous other
It’s very hard to say what steps, if any, could have been taken to prevent the Space Shuttle Columbia disaster from occurring. When mankind continues to “push the envelope” in the interest of bettering humanity, there will always be risks. In the manned spaceflight business, we have always had to live with trade-offs. All programs do not carry equal risk nor do they offer the same benefits. The acceptable risk for a given program or operation should be worth the potential benefits to be gained. The goal should be a management system that puts safety first, but not safety at any price. As of Sept 7th, 2003, NASA has ordered extensive factory inspections of wing panels between flights that could add as much as three months to the time it takes to prepare a space shuttle orbiter for launch. NASA does all it can to safely bring its astronauts back to earth, but as stated earlier, risks are expected.
Culture at NASA was converted over time to a culture that combines bureaucratic, cost efficiency and schedule efficiency of the flights. This culture of production reinforced the decisions to continue flights rather than delay while a thorough hazard analysis was conducted. Managers were so focused on reaching their schedule targets that the foam insulation problem did not induce them to shift their attention to safety. It appears that at NASA managers overrule engineers when the organization was under budget and time pressure. In my opinion, high-level managers should avoid making important decisions based on beliefs and instead rely on specialist’s opinion.
In recent years, many organizations particularly in a high risk industry have experienced significant losses. For this reason, they have been more considered the importance of the concept 'High Reliability Organization' (HROs). Weick and Sutcliffe (2001) as cited in Takagi and Nakanishi (2006), claim that a comprehending of the HRO concept can lead to clearly understand a technical system within an organization. This leads to minimize any failures from unexpected circumstances. To be more precise, it can be said that the HRO principle assists the organization to determine the risk factors that may negatively affect a company performance in an early stage of a project life cycle. Similarly, Laporte and Consolini (1991) as cited in Aase and Tjensvoll (n.d.) state that any high risk organizations who has applied the HROs principles tend to have an outstanding safety records.
Influence is one of the only factors that affect people's decisions, it gives the motivational support to those who are uncertain. It can change any current views in an instant, especially when it comes from people closest to you. The adversities of influence can be demonstrated in
Two tragic incidents, the Challenger Space Shuttle crash of 1986, and the Three Mile Island near meltdown of 1979, have greatly devastated our nation. Both these disasters involved failures of communication among ordinary professional people, working in largely bureaucratic companies. Two memos called the “Smoking Gun Memos,” authored by R. M. Boisjoly, of Morton Thiokol, and D. F. Hallman, of Babcook and Wilcox, will always be associated these two incidents. Unfortunately, neither of these memos were successful in preventing the accidents of the Challenger and the Three Mile Island near meltdown.
The seven types of influence tactics identified by McShane and Von Glinow (2016) include silent authority, assertiveness, information control, coalition formation, upward appeal, persuasion, impression management, and exchange. These seven influence tactics can be utilized together or individually by anyone - a teammate, subordinate, executive or mentor. Influence tactics are used by everyone and in every type of relationship, including organizations and government entities. Hard tactics, silent authority, assertiveness, information control, coalition
Leaders benefit from building a team to create and implement change, this is a key theme in the Kotter model of change. This teambuilding engages employees throughout the process. Allowing employees to be a part of the change process gives them the opportunity and trust to be creative moving toward the future (Cochrane, 2002). Leaders can create opportunity for employees and leaders to dialogue about the change, which can help troubleshoot the process. Leaders who engage employees throughout the organization from various levels of the organization will receive perspectives from the entire organization helping them make better-informed decisions. Employees want to be allowed the opportunity to help an organization they believe in, in a way that enhances the
Many of NASA’s programs have had to be cancelled due to vast corruption. 9 billion dollars was thrown away due to corrupt management and spending on the Constellation program (NFAA). The corruption within the United States Congress dire...
Management issue is one of the major causes of the space shuttle Columbia disaster in 2003. Inadequate risk assessment and pressure account for implementation of the launch despite there are potential risks, resulting the disinfection of obiter.
Influence: is the process of leader communicating ideas, gaining acceptance of them, and motivating followers to support and implement the ideas through change (Lussier & Achua, 2010). This element is all about the relationship between leader and followers. Moreover influencing includes power, politics, and negotiation. Leaders gain the commitment of followers who are willing to adapt and get influenced.
Southwest Airlines is an extraordinary business in the history of American airlines. It has been a competitive leader in the airline industry with the legendary. To better analyze the management of change in Southwest Airlines, it is important to understand what is management of change and how it works. Management of Change, or MOC, is a best practice used to ensure that safety, health and environmental risks are controlled when a company makes changes in their facilities, documentation, personnel, or operations (Gabele Eduard, 1981).
The NASA examination introduced at this gathering found that the essential driver of the dominant part of aviation accident was human error, and that the main problems were failures of interpersonal communication, leadership, and decision making in the cockpit. CRM preparing includes an extensive variety of learning, aptitudes and state of mind including interchanges, situational mindfulness, critical thinking, choice making, and cooperation; together with all the orderly sub-disciplines which each of these ranges involves. CRM might be characterized as an administration framework which makes ideal utilization of all accessible assets - gear, methodology and individuals - to advertise well being and upgrade the effectiveness of flight
The change process within any organization can prove to be difficult and very stressful, not only for the employees but also for the management team. Hayes (2014), highlights seven core activities that must take place in order for change to be effective: recognizing the need for change, diagnosing the change and formulating a future state, planning the desired change, implementing the strategies, sustaining the implemented change, managing all those involved and learning from the change. Individually, these steps are comprised of key actions and decisions that must be properly addressed in order to move on to the next step. This paper is going to examine how change managers manage the implementation of change and strategies used
Organizational change, particularly large-scale change, becomes part of the company’s history; therefore, it is crucial that senior leadership plan the change thoroughly. Planning may include understanding the current state of the organization, the external and internal environment, and identifying the organization’s long-term vision simultaneously. Choosing the right approach is significant in the change process as it may be true with British Airlines’ wildcat strike blunder. This blunder is now added to British Airway history where they lost 40 million pounds because of an oversight. Ideally, changes in the organization will have minimal employee impact and operational disruption; however, this is not the case with British Airways when