Mental Health Care Executive Summary

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According to the Centers for Medicare and Medicaid Services (CMS), an ACO is "an organization of health care providers that agrees to be accountable for the quality, cost, and overall care of Medicare beneficiaries who are enrolled in the traditional fee-for-service program who are assigned to it.(CMS, 2015).” ACO’s incorporated Chronic Care Management (CCM) Programs to help better oversee patients with multiple chronic conditions who see multiple specialists and allow for better continuity amongst providers caring for the same patient. ACO’s have yet to incorporate mental health services into your CCM program even though one in four primary care patients suffer from a mental disorder. Patients with mental illness, including but not limited …show more content…

also referred to as Duel-Diagnosis. Services were reorganized into interdisciplinary “continuity-of-care teams” that would essentially follow patients across all levels of their care from inpatient setting through to outpatient follow-up. These care teams incorporated services from disciplines which included nurses, psychologists, psychiatrists, and social workers.It is thought that “when continuity of care remains within a team, the clinicians can follow patients throughout their entire rehabilitation course both inpatient and outpatient(Lambert, 2012).” This allows for improved rapport between patient and providers, better compliance and cutting cost by avoiding any disconnect in care when patients would have previously required to re-establish with a different provider in the outpatient setting. The clinical question that I obtained was: Will incorporating mental health care into ACO’s improve patient outcomes and promote integration between mental health services/providers and the Primary Care Physician? The goal of my research is to find the potential benefits from the integration of mental health services into ACOs, and how healthcare organizations can support the implementation of integrated …show more content…

Continuity is maintained by providing patients with individual team business cards prior to discharge that provided the phone numbers and names of the treating clinicians. Similar to what is done in my current practice with each provider has a team of nurses who work under them directly. Patients are provided with direct contact information to their provider's nurse so that when patients call they can avoid prompts and can reach their nurse directly in real time. This process allows patient easy access to their providers and allows for improved treatment follow up with providers they have already developed a rapport with. Due to this method implementation at the VA in Dallas, “outpatient mental health follow-up visits increased 41% from 138,047 in 1996 to 194,746 in 1998. The percentage of all mental health costs expended on acute psychiatric inpatient care dropped by 10%. Patient satisfaction surveys and focus groups indicate that patients like not having to establish a relationship with a new set of clinicians each time they move through some level of the care

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