Marriott International Inc.: Case Study Of The Hospitality Industry

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DECLARATION I Hari Shankar Patel (Roll no: 1477568) hereby declare that the entire project is done by my own thinking and handwork. I also declare that I have not copied any information from websites, books or journals. This project will give me a good opportunity to do my best in future. This project shows my interest in hospitality industry. Hari Shankar Patel (1374360) ACKNOWLEDGEMENT OBJECTIVES OF THE PROJECT • To understand • To analyse • To examine • To study LIMITATIONS OF THE PROJECT • To fit the entire document in a specific word limit was a difficult task for me. • It was difficult to get the information from a few companies as they were not willing to share the information due to their privacy policy. is an American hospitality industry that provide hotels and related lodging. 2.2) HISTORY: Marriott International was started more than 80 years ago with a husband and wife (J.W. Marriott and Alise sheets Marriott) who drove to Washington DC an opened a root beer stand. In the summers in Washington DC Marriott was a place to get cool drinks which was a public need. 2.3) 1st Hotel by Marriott: The first hotel established by Marriotts was the Twin Bridges Marriott Motor Hotel popularly known as Twin Bridges Marriott. It was the first hotel having facility of lodging by Marriotts. Twin Bridges Marriott was opened on 18th January 1957 in Arlington, Virginia. When it was opened it has a black and white television set and two double beds. After a few years 100 more rooms, restaurants and a rooftop lounge were added. Also a swimming pool changed into ice rink in winter. For each person original rates was $8 and there was an extra charge of $1 per for night plus. The clerk could see that how many guest were in the car because check-in was outside. 2.4) 2nd Hotel by Marriott: The second hotel opened by Marriott was The Key Bridge by Marriott in Arlington,

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