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Strength and competitive advantages of home depot
Strength and competitive advantages of home depot
Strength and competitive advantages of home depot
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Lowe 's Companies, Inc. (Lowe 's), incorporated on August 1, 1952, is a home improvement retailer. Lowe 's is consisted of 1,793 stores located across 50 states in the United States, as well as 37 stores in Canada, and 10 stores in Mexico. The Company serves homeowners, renters, and professional customers. The Company 's retail customers, consisting of individual homeowners and renters, complete a range of projects. The Pro customer consists of two categories: construction trades; and maintenance, repair and operations. [1] The Company offers a range of products for maintenance, repair, remodeling, and decorating. The Company offers home improvement products in the categories, including Kitchens & Appliances; Lumber & Building Materials; Tools …show more content…
It makes demand elastic. Lowe 's recent appeal to women and product differentiation strategy are helping to mitigate this risk as their stores become more appealing to their target markets. Supplier Power Because of Lowe’s Company’s centralized logistic system, which allows them to look at all vendors available, the threat of powerful suppliers is low. Although Lowe’s has a significant amount of suppliers, they are still able to force Lowe’s into offering price concessions due to the fact that Lowe’s makes up a large portion of the supplier’s sales, these concessions have gone a long way in driving down the cost of home improvement. Five stages of competing on analytics Most of the employees in Lowe’s are full-time personnel who know much more clearly about the products than those part-time employees. Better knowing the company, Lowe’s could engage with customers easier and more frequently, then collecting more information from the consumers. Consequently, the company would get more valuable data and arrange functional
The grocery market is highly competitive. Brookshire’s has found that superior customer service is the key to success. Consumers who are familiar with the Brookshire’s personnel know that they will be greeted with a friendly smile and helpful attitude. Employee meetings and up-beat newsletters from the corporate office are excellent ways of reminding the employees of the significance of making customer satisfaction the most important part of their jobs.
Lowe’s grew through strategic choice by heavily focusing on key functional areas involving research and development (R&D), marketing, and logistics. Lowe’s important R&D investments included the creation of two prototype stores. The first prototype with 147,000 square feet catered to large markets and the other with 120,000 square feet catered to smaller markets (Rouse, 2005). Lowe’s used these store prototypes to help guide their continued growth and store placement. The prototypes also aided the company in designing future stores more efficiently with respect to energy and sustainability (Lowe’s Companies, Inc., n.d.). Furthermore, Lowe’s marketing strategy concentrated on attracting new customers and enhancing current customer satisfaction. To bring new customers to the store, Lowe’s engaged in a pull marketing strategy (Wheelen & Hunger, 2012). The com...
Sherwin-Williams was founded in 1866, by Henry Sherwin and was joined 4 years later by Edward Williams. Sherwin Williams makes paints and coatings worldwide and has developed many new pigments, lacquers, and enamels. Today the company produces 130,000 products and has over $5 billion in sales. Sherwin-Williams operates over 2300 stores and has thousands of external customers, some of which include Wal-Mart, K-Mart, Sears as well as automotive and tire stores. The company also makes automotive finishes to wood sealers and paint brushes to rollers. They employee over 25,000 employees world wide and are the number 2 paint supplier in the world and number 1 in the United States.
Their purchase habits can also help to give the company a better understanding of the
Lowe’s employs more than 260,000 people in more than 1830 stores; these employees are trained to provide exceptional customer service as well as receiving up-to-date product knowledge to assist customers with their improvement needs. In addition, Lowe’s has upgraded store information technology infrastructure to assist employees in accessing product data faster and easier. This is accomplished by providing the sales team with computers that have Internet access, and Ipad’s and Iphone’s loaded with specialized apps (Lowes, 2014).
Home Depot’s slogan, “More saving. More Doing.”, promotes Home Depot’s marketing strategy with more appeal for customers with less money to spend. Home Depot carries major brands but also carries Home Depot exclusives and proprietary brands which save customers money. Home Depot carries major brands like Dewalt, Hampton Bay, Homelite, and Martha Stewart Living. They also carry proprietary brands such as Ryobi, Rigid, Behr, LG and Toro.
Lowe’s is leading the way by example. Lowe’s believes that creating long-term partnerships is a win-win situation for both sides of the deal. Lowe’s is the second largest home appliance retailer in the country, by working hand in hand for twenty-six years with Whirlpool, the largest marketer and manufacturer of home appliances. Whirlpool and Lowe’s have worked together to become unmatched in bringing their customers a high quality product and a very low competitive price. Through a tremendous logistical effort Whirlpool and Lowe’s have created a one of a kind Innovation Tour. A semi-trailer transforms itself into a functioning kitchen to show customers cutting edge appliances that will be available at Lowe’s in the future from Whirlpool and Kitchen Aid. As Lowe’s motto states, Lowe’s truly is “Improving Home Improvement”. (http://www.businesswire.com/)
Opening its doors for the first time in 1946, Lowe’s is now the second largest home improvement chain in the world, operating over 1,800 stores in the United States, generating $56.2 billion in sales and $2.6 billion in net income for 2014 (Lowes Newsroom, 2015). Employing around 265,000 personal making them one of the top employers in the nation, there is no question that Lowe’s must be doing something right. According to Lowes Newsroom, “Lowe’s professional customers represent approximately 30 percent of total sales, approximately 16 million retail and professional customers are served each week. (2015, para 3) “Never Stop Improving”, is Lowe’s slogan; encouraging employees and customers to work together to maximize their in store
By being a customer oriented company Lowe’s uses the information that is given to them to help build upon their great reputation. To help show that Lowe’s is willing to help others they continue to help with disaster relief not only by donating money and supplies but also help rebuilding. Compared to its rivals I am certain that Lowe’s will be able to carry out its goals and missions. With having one of the best customer service programs in its market Lowe’s does its best to not only help its customers out as a whole but also on an individual level. Lowe’s will continue to grow across the nation to ensure to help you with your every home improvement need.
Lowe’s is a large chain of home improvement outlets with more than 1840 stores in North America. Their corporate slogan is ‘Never Stop Improving’
...will have a better chance of bringing in new long-term customers because they have presented the information fairly and honestly.
Home Depot was founded in 1978 by Bernie Marcus and Arthur Blank in Atlanta, Georgia. With their store, Marcus and Blank revolutionized the do-it-yourself home improvement market in the United States. Home Depot began as a very basic store, operated in a large, no-frills warehouse. Home Depot carries over 35,000 products, with national brand names along with the Home Depot brand. At the start, Home Depot was able to offer exceptional customer service with knowledgeable employees who could guide customers through home renovation projects. Since its opening, Home Depot has experienced incredible growth, and today is North America's second largest retailer, and the largest home improvement retailer. Internationally, Home Depot has expanded into Canada, Mexico, and is beginning to operate stores in China. Home Depot's competition includes Sears, Ace Hardware and Lowes (the main competitor).
Home Depot, well-known by its big, bright orange box logo, is a retailor of numerous popular brands of construction and home improvement products. Reach the Top® manufactures a popular brand of ladders and scaffolding already sold by Home Depot, and...
Thus, customers can get and receive information from each other instead of communicating to the corporations or the companies and as result they can easily spread information about company products as well as information about new arrivals
What attracts customers: Customers are attracted to Orchard Supply Hardware La Crescenta for many different reasons. Most notably, OSH is the only close hardware store location to many people living in the area. The resident’s other choices consist of Lowe’s in Burbank (about a twenty minute drive) and Home Depot in Glendale (about fifteen minutes away). The Home Depot location in Glendale is lesser known and tends to carry a smaller selection of items so many residents actually choose the Burbank location of this company over the Glendale location. Orchard Supply Hardware also attracts customers because of its legendary customer service. As many of the employees are locals or transfers from other OSH locations, customers can recognize, relate to, and connec...