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Starbucks global expansion strategy analysis
Starbucks going international
Starbucks global expansion strategy analysis
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Kevin Johnson is the President and Chief Operating Officer for Starbucks Corporation (Hoovers, 2018). He was appointed this position in 2015, however he has served on the company’s board of directors since 2009 (Hoovers, 2018). Johnson leads the operating businesses globally in America, Europe, Middle East, Africa, and China/Asia Pacific (Hoovers, 2018). He is also responsible for leading the Starbucks’ supply chain, information technology, and mobile/digital platforms for over 21,000 stores (Hoovers, 2018).
Besides Kevin’s leadership role operationally, he also extends his role into nonprofit businesses. Johnson is one of the founding board members of an organization called NPower, which provides access to technology and skills to help fulfill
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Starbucks planned on closing seventy-seven of their Teavana locations at Simon properties nationwide (Thomas, 2017). Starbucks wanted to negotiate these store closures because these stores were creating a decline in profits for the company. (Thomas, 2017). The original lease agreement between Starbucks and Simon for the Teavana brand required, “the tenant to be open and operating during normal business hours. Some of those seventy-seven leases still extend for up to another decade” (Thomas, 2017). This means that Starbucks was trying to negotiate new terms for the agreement. However, Simon could not agree to the closures and took Starbucks to court (Thomas, 2017). The court ruled in favor of Simon and prevented Starbucks from closing the seventy-seven Teavana locations (Thomas, …show more content…
Johnson sought to extract Teavana from the locations, however, they were not able to terminate the contract and were taken to court (Thomas, 2017). Since Starbucks did not win the case and ultimately was losing profits through up-keeping these locations, this negotiation was not beneficial for Starbucks.
There is not much information online about the post-negotiation relationship. However, I imagine that Simon malls may be thinking twice before arranging new deals with Starbucks. Also, there will probably be no new openings of Teavana. Though, Simon malls must still value the Starbucks brand because of the traffic the store brings to malls, so the company will probably continue a relationship with Starbucks.
If I were the leader in this situation, I would have handled the situation differently. I would have used the collaborating style of negotiating. The collaborating style of negotiating is when there is a high priority for both the relationship and the outcome (Hiam and Lewicki, 2007). I would negotiate in this manner by offering to close less Teavana stores and by seeing what Simon malls wants as well or what Starbucks can do for them to reach an even, mutual agreement. I would use this strategy because many companies have better relationships in the long-run if both parties achieve what they want. Post-negotiation, the relationship would stay the same and Simon would see Starbucks as being fair in
The Retails-Eating Places industry is a very competitive area for companies to survive. Both Starbucks and Wendy¡¦s are excellent companies to earn a lot of profit in this industry.
Trader Joe is a prime example of effective management. Started out as a small store in 1958, by Trader Joe, who further invested wisely in effective decision making process to expand the stores to approximately 414 stores well distributed in 400 locations across 37 states in the United States and District of Columbia, The main aim of this paper is to give a thorough discussion of the problems associated with Trader Joe operations, conducting strategic analysis by identifying the strategic issues and formulating alternative solutions to such problems (Hill, Charles, Schilling, Melissa & Jones, 2016).
In terms of machinery or technological suppliers, suppliers to the restaurant industry enjoy moderate power, as suppliers are few. This applies to suppliers of coffee, latte and espresso machinery as well due to the small number of organizations servicing the industry. Due to their success in differentiating themselves as providers of premium coffee, Starbucks faces little bargaining power from their customers around the globe. However, a lesson from their entry into the Chinese market has been that an organization needs to clearly understand their target consumers and price their products accordingly to avoid demand challenges.
In April 2003, Starbucks completed the purchase of Seattle's Best Coffee and Torrefazione Italia from AFC Enterprises, bringing the total number of Starbucks-operated locations worldwide to more than 6,400. On September 14, 2006, it was announced by rival Diedrich Coffee that it would sell most of its company-owned retail stores to Starbucks.
With that store being there to help support new stores that would be entering the region. The goal was to have around 20 stores after two years of entering a market and have those stores expand even further into smaller cities and suburban locations. They also started to add drive-through because it made it more convenient for parents with small children. Some of the drawbacks of drive-through were that it took away from impulse buys and sometimes created bottlenecks in the line. Licensing the brand was also a great way that they expanded their business; by putting Starbucks in airports in malls they create a lot of foot traffic lead to successful stores. Starbucks carefully considered their image and the image they wanted to uphold when choosing licensees. The international market is now where Starbucks has the most potential to grow. As of right now Starbucks has plans to open 1,400 new stores in China. That’s more than half of the store it already has in China. The growth technique that I was most impressed with was that having two locations so close to each other would not saturate the market. The first store would see a drop in sales at first but would bounce back and the new store would grow. I notice we have that here, at Target in uptown you can actually see the Starbucks across the street while you are in line. Both seem pretty busy most of the time too.
...nal locations in the heaviest coffee drinking countries. This has to be done quickly as to get the jump on other that may also be considering this type of a move. At the same time they should be selling franchise right for the coffee carts. This will provide an increased cash flow as well. During all of this Starbucks should be looking at coffee producers who are in financial trouble or are looking at selling their farms. This has to be done discretely as not to cause unnecessary bad press. After they run a couple of these coffee producing farms for a few years they should be able to see how the whole operation works and determine its viability. Once it’s proven viable they should send out simultaneous offers to the biggest producers as to catch them and other coffee companies off guard. Starbucks also should be getting into the bottled Frappuccino as soon as possible. They should leave the introduction of the product up to Pepsi because of their past experience. They should leave their entry into the grocery store market until some of these other strategies are implemented. This will prove to be the best strategy for Starbucks being able to reach their long-term gaol.
Koehn, N.F., Besharov, M.A., & Miller, K. (2008). Starbucks Coffee Company in the 21st Century. [Case study]. Boston, MA: Harvard Business School Publishing.
Schultz continually sees opportunity and the ability for growth, with an increase in locations across the globe every year and the ability to keep up with the latest in technology (websites, online shopping, a Starbucks application with the ability to pay and reload loyalty cards on your smart phone), etc. It is pretty safe to say that Schultz exhibits numerous leadership traits and skills that Gary Yukl, Professor of Management and Psychology at the University at Albany (State University of New York) believes are associated with effective leaders. Schultz has been adaptable throughout the years that he has been with Starbucks, you can see this in the way he has changed Starbucks’ food items to create better quality items, his ability to keep up with technology with the Starbucks application for smart phone users, and his expansion with taking Starbucks locations globally. Starbucks takes their partners very seriously, as well as their well-being.
Starbucks has identified high value opportunity in China, India, Brazil and Japan. The large expansion opportunity of twelve billion in China alone is enough to drive Starbucks to expand globally. The organization has planned to double its footprint to 3000 stores in China by 2019 ("Starbucks Details Five-Year Plan to Accelerate Profitable Growth", 2014). Starbucks realizes that eventually there will be a diminishing return on their existing market within the US due to market maturity and there are only two ways to expand through diversification in their offerings and entering new markets. Given the international opportunity for growth and expansive tea market in Asia, the company will enjoy the benefits of the growth opportunity. Management’s decision to continue to grow globally is a driving force that has yielded
Starbucks is a worldwide company, known for is delicious brews of coffee and seasonal varieties of tasty drinks for any occasion. Starbucks opened with two main goals, sharing great coffee with friends and to help make the world a little better. It originated in the historic Pike Place Market of Seattle, Washington in 1971 by Jerry Baldwin, Zev Siegl and Gordon Bowker. The creation of Starbucks’ name came from the seafaring tradition of early coffee traders and the romance evoked from Moby Dick. At the time, this individual shop specialized in the towering quality of coffee over competitors and other brewing services enabling its growth to becoming the largest coffee chain in Washington with numerous locations. In the early 1980s, the current CEO Schultz saw an opportunity for growth in the niche market. After a trip to Italy he brought back the idea of a café style environment of leisure and social meetings to the United States we now see in Starbucks locations today. Schultz ultimately left Starbucks to open his own coffee shop, Il Giornale which turned out to be a tremendous success. Fast forward a year later, Schultz got wind that Starbucks was going to sell all their components of Starbucks including their stores and factories, he immediately acquired the funds to buy Starbucks and linked both operations. Within five years he was able to open more than 125 stores starting in New England, Boston, Chicago, and gradually entered California. He wanted Starbucks to be a franchise system based on the mission of telling the truth and emphasize the quality,
One important aspect of Starbucks is his supply chain strategy. “The ability of supply chains to provide the level of value desired by the customers begins, with the capacity of channel integrators to optimize their productive resources” (Frederick Ross, 2008).
In 1971, three young entrepreneurs began the Starbucks Corporation in Seattle Washington. Their key goal was to sell whole coffee beans. Soon after, Starbucks began experiencing huge growth, opening five stores all of which had roasting facilities, sold coffee beans and room for local restaurants. In 1987, Howard Schultz bought Starbucks from its original owners for $4 million after expanding Starbucks by opening three coffee bars. These coffee bars were based on an idea that was originally proposed to the owner who recruited him into the corporation as manager of retail and marketing. Overall, Schultz strategy for Starbucks was to grow slow. Starbucks went on to suffer financial losses and overhead operating expenses rose as Starbucks continued its slow expansion process. Despite the initial financial troubles, Starbucks went on to expand to 870 stores by 1996. Sales increased 84%, which brought the corporation out of debt. With the growing success, Starbucks planned to open 2000 stores by year 2000.
The strategic vision that Howard Schultz had for Starbucks was "Establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow". This s...
When I saw this discussion, I couldn’t help but think of Starbucks and the impact they’ve made throughout their 45 years of establishment. I worked with them for about 7 years and saw how unique they were from your everyday coffee and latte spots. A retail company with thousands of coffee shops in the US as well as in other countries, this particular retailer has been able to catch the eyes of all ages as well as locations throughout the world. For example, today college students utilize Starbucks locations to study rather than go to a nearby library. Starbucks is also known for its best coffee and espresso drinks (Latte or Frappuccino) and with one of its delicious espresso 's any student or just a person stopping in to enjoy its lounge area where there is free Wi-Fi is awesome! Starbucks lifecycle has made a 360 turn around and been revamped twice to accommodated the growing market. Customizing their brand to fit more in with everything and not just one thing. By doing this they’ve created multiple product lifecycles within their own lifecycle as a corporate company.