Insurance Life Cycle

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The life cycle of an insurance claim is the process of an health insurance claim. It goes from the time the claim is submitted by the provider to the time it is paid by the insurance carrier. There are four basic steps to the life cycle of an insurance claim. Those four steps are submission, processing, adjudication, and payment or denial. It all begins with the patient initial phone call setting up an appointment. Even if the patients is new or past or is calling because of an referral, the phone call is critical. You must ask the patient questions to get more information regarding the reason to the appointment. For example, did they confirm the date of birth, or verify the necessary insurance information regarding eligibility and benefits.

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