Performance management involves processes and activities which are geared towards the improvement of the performance of staff members within an organization as pertains the goals and objectives of that organization. Like the name suggests, it is the management of employee performance in the literal sense. Employee performance ought to be handled in a holistic manner through a combination of processes and activities. Performance management is the key to making sure that organizations operate at optimum levels and that goals and objectives are met. Performance management thus involves measuring the abilities and output of staff members and rewarding them accordingly. The key to performance management is to create employee loyalty and improve …show more content…
The goals that have been set by employees are then monitored to evaluate if there is any progress. It is important for managers to be involved in the progress of the attainment of goals so that they can be able to assist where the need arises. They can assist in terms of offering guidance or coaching the employees so that they can stay on track. Monitoring is also important because managers need to motivate employees to meet their goals. This can be done in form of rewards or incentives for every goal achieved or for any milestone. Employees also monitor their progress so that they can be able to take necessary steps in ensuring that the goals are attained. One of the most important functions of the monitoring process is that it informs the process of appraisal. One of the keys to monitoring goals and by extension performance is to use the reviews to adjust timelines and some goals if need be (Preston and Open University Business School, …show more content…
Performance standards represent the acceptable performance level for an employee. Performance standards are different for every job description. There are however key standards that should be addressed in performance management and one of this is quantity. Quantity outlines the acceptable amount of work that should be done within a given period of time. The other standard is quality and it deals with the manner in which the work should be carried out. This deals with the appearance, precision, effectiveness and accuracy of a job. Timeliness id also another standard which gives a guideline of the time frame in which a job should be completed. Other standards include the methods used in carrying out tasks, how resources should be used and the desired results among others. Performance standards should be set within the SMART framework (Preston and Open University Business School,
Monitoring and evaluation are integral parts of management and provide a link between planning and implementation. While monitoring focuses on the activities and outputs, evaluation focuses on the outcome and goals. Monitoring focuses on inputs and outputs and is the continuous process of gathering information to measure against the goals and objectives. Evaluation, like monitoring, is a continuous process. Evaluation provides feedback on whether plans have been met and the reasons for success or failure. Evaluation should highlight shortcomings so they can be identified and corrected. It should provide direction for future plans. It is important to monitor and assess the on-going performance of teams and individuals, in order to evaluate the progress towards agreed objectives. Monitoring mostly involves keeping track of what is going on. By undertaking this regularly, we have the opportunity to make changes and adjustments, to ensure that any areas of concern are addressed.
Hospitals and regional health authorities throughout Canada are currently facing problems. Mergers, forced, closures, and funding restraints are major challenges that the healthcare industry currently faces (Harber, 1998). Furthermore, there are cultural differences in addition to non-acute and community-based services (Harber, 1998). While all of these challenges are faced, the healthcare industry must remain loyal to their customers and provide quality services while ensuring that the stakeholders remain pleased with the current financial situation of the industry and individual hospitals; this is done by setting a mission, or vision statement, and fulfilling all of its requirements.
Marks and Spencer's Definition of Performance Management Performance management provides Marks and Spencers with needed information on their employees. The information helps Marks and Spencers develop the skills of the employees based on the information collected at the appraisal, it helps recognise when training is needed. Performance management helps M&S by improving their service by having able workers that work to their full abilityand by improving the relationship between workers and the company. Here is Marks and Spencer's definition of performance management: Performance management is a joint process that involves both the supervisor and the employee, who identify common goals, which are linked to the goals of the organisation. This process results with the establishment of written performance exceptions later used as measures for feed back and performance evaluation.’
In addition to feedback, goals have been found to be more effective when they are tied to employee evaluations. The results of employee evaluations typically carry great weight when it comes to raises, bonuses, and potential advancement. Tying these types of rewards to successful goal completion also improves performance and increases goal commitment among employees (House, 1971). Incorporating deadlines to specific goals is also attributed to elevated performance levels. The motivation levels of the employee increase to meet goals within set deadlines and receive positive feedback (Lunenburg, 2011). As organizations focus on employee satisfaction and motivation, goal setting will remain an important aspect of management practices. In today’s economy, organizations are competing for top talent and ensuring employee satisfaction among job tasks is an important piece of talent retention.
Performance management aims to manage and improve individual performance with a vision to improving performance across the entire business. [Walter. M, 1995] defines performance management as the process of ‘Directing and supporting employees to work as effectively and efficiently as possible in line with the needs of the organisation’. It is very important to direct and support employees to work efficiently, and this can only be successful if a well-structured performance management system is put in place. But, nonetheless some organisations don’t get it
Performance Management - is an ongoing communication process, undertaken in partnership between an employee and his or her immediate supervisor. Done together, this approach involves establishing clear, shared expectations and understanding about:
As most of the literature suggests, employee performance is a vital element in organisational survival and success. The systems developed and applied to facilitate the management of employee performance are therefore major contributors to the overall success of performance management. To remain effective the RM process should not be isolated from other HRM functions, in addition the process must be dynamic and constantly aligned to organisational strategy. In these instances long term benefits for all stakeholders can be realised.
Performance management is a management tool used to value, monitor and measure a company’s strategies that ensure the efficiency and effectiveness of its product delivery. This management tool does not focus on the organisation and on its employees as well as stakeholders. It is a continuous process that entails that managers make sure that organisational and employee values are corresponding (Aguinis, 2005,p.1/2-1/5). Performance Management brings about the competencies in the employees, increases self-esteem by giving feedback to employees, there is a low number of lawsuits because it helps understand the company better (eThekwini Municipality, 2008,p.10-11). According to Pride, Hughes and Kapoor (2011, p.288) performance management creates motivation for employees; one theory of motivation is of Expectancy, which stipulates that employees satisfaction is driven by expectations of what an organisation will offer in return.
The Balme Library is one of Africa’s renowned research libraries and is the main library for the University of Ghana (Aguinis, 2009). The library consists of six departments, employs over 50 individuals and has over 100 thousand books, 500 microfilms, CD's, and tapes plus access to extensive electronic resources (Balme Library, University of Ghana, 2009). The library, like other organizations, was facing resource challenges and implemented numerous strategies, one of which was a performance management system (Aguinis, 2009). According to Aguinis (2009), there are six elements that are needed in a performance management system that include prerequisites, planning, execution, assessment, review, and performance renewal and reconstructing. However, the performance management system they implemented was missing several components that were needed to have a successful program. For this discussion the component of prerequisites will be evaluated regarding how the Balme Library implemented this aspect, how it affected their performance management system, and how to improve the implantation of prerequisites.
Monitoring, Review and Revision of Plan - ensures that it remains current. In addition, the monitoring process is backed up by full managerial accountability for the success of the plan.
The manager communicates with the members of staff individually on a regular basis providing all the necessary information about the employee’s overall performance as it relates to their roles in the workplace. This performance appraisal is beneficial to employees as it allows them to create an outline for their goals with the greatest effort it should not be used to lower the employee’s level of motivation but seek to increase it.
Performance management is a process that guarantees an organisation and all of its available resources are working collectively and effectively towards achieving the organisation’s mission or goal. Performance management affords an understanding of what drives an individuals, and even organisations, performance at all levels. An understanding of performance management allows for the identification and minimisation of unproductive areas of an organisation, as well as an ability to predict future performance. It is a powerful tool that can be used by managers at all levels of an organisation to help improve a company’s productivity.
The objective of this report is to determine if a successful performance management system can offer anything to the learning and development process in an organisation. The report will examine the concepts of performance management and the implications it has on learning and development. It will focus on the major issues surrounding the learning and development process and outline the contributions performance management has to offer.
Performance management is used for the basis of promotion, reduction in force purposes (talent management), gives transparency of what an organization is looking for, merit increases, and lastly it provides protection against lawsuits for unlawful termination by keeping written documentation. Performance evaluations are advantageous to both the organization and the employee. A leading advantage of performance evaluations is it gives the employee an opportunity to create and achieve smart goals. Although performance evaluations primary function is to measure whether an employee is a good fit or a bad fit for the organization, its function is so much a broader. Performance management is tool purposely used to motivate employees to examine themselves and determine if they have selected the profession that is best for them; consequently the feedback an employee receives from their superior supports them with increase their knowledge and
Performance management is a continuous process that creates a working culture to encourage employees to improve their work performance and reach their full potential during their stay of employment. Performance Management also provides strategic direction, develop competency in employees and instill organization value. This paper will identify methods and affects that performance management plan has on the organization and their employees.