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Effective Communication in the Workplace Melissa C. Hampton Business Communications - BUSN-2400 Nunez Community College Lela Sylvester, MBA August 31, 2017 Effective Communication in the Workplace Effective communication is essential for success, both for organizations as a whole and individuals working in those organizations. “Ambition and great ideas aren’t enough; you need to be able to communication with people in order to succeed in business.” (Bovee & Thill, 2014) Using technology as a tool to communicate can be effective at times, but it does not replace interacting with coworkers face-to-face. Effective listening is an important part of effective communication. Good communication is essential to managing and working in a productive …show more content…
It makes everyone in the workplace work together more efficiently because people will know what is going on, why they are doing something, and what others are working on. (Johnson) Imagine working somewhere where you had very little idea what the purpose of what you are doing is, and you were not sure what the person sitting next to you is working on. If you had several different things that needed to get done, it could be hard to prioritize without communicating with your manager know what task is more important or needed to be done sooner. Effective communication decreases stress, confusion, and hostility between employees and the management team because misunderstandings and misinterpretations will be very rare. This leads to increases in productivity, both in the quality of the work and the quantity of the work. (Forneris) Ultimately, effective communication creates an enjoyable, prosperous work environment for everyone who works within the company and the company …show more content…
With e-mails and instant messaging systems, misinterpretations are a great threat because of a lack of nonverbal communication cues, facial expressions, and tones of voice. (Bovee & Thill, 2014) Video chats slightly alleviate these problems, but it seems like you are talking to a computer screen instead of an actual person and it just doesn’t substitute for having a face-to-face conversation with someone. In most workplaces, perception is everything and if you only rely on technology to communicate, even if you have a great online presence, people you work with could develop an incorrect or damaging perception of you. This can hurt your chances of getting promoted or chosen for new projects. It is not enough to just do productive, quality work, creating business relationships is vital in the workplace. If no one knows you are interested in new opportunities and learning experiences, you will likely get glossed over and forgotten about when it comes time to make those decisions. If you are in a leadership role, communicating in person with your team is important to improve morale and productivity. Connecting in person could be as simple as greetings to asking general questions, to having lunch or spending time after work. Technology is a tool used to communicate and it is not meant to replace social interaction in
Communication is the transmission or exchange of information. To effectively communicate a person must transmit a message using verbal & nonverbal methods to a recipient who interprets the meaning and returns with a response. It is a two-way process. Being able to talk and listen this does not guarantee the desired goals will be met, if the participants are unable to their ideas, problems, or needs during the communication process. Attempts to communicate is not always effective and when it fails we must look at the principle component as to why the exchange was misunderstood. These failures can be related to internal, external, and semantic barriers, also known as noise.
Throughout humankind, communication has been used from sending firer signals to the pony express; communication is a very important part of our world today. Team Leader and member should always know their audience. Managers have all the tools necessaries to get their message across from meeting, email, office bulletin board, using FedEx. No matter how they chose to get the message across effective communication is important.
Effective communication is important in every aspect of our lives. It is the foundation to developing positive relationships, regardless of the environment we work/live in. Effective communication is required at every stage of an individualâ€TMs personal development.
Due to recent increase in competition in various workplace or organization, leaders, managers and organization members has face with the challenges to set up the effective communication that will help in teambuilding in his or her assigned area in other to accomplish the set organizational goals and improve productivities which will strengthen the organization against others. The aim of the team is to bring the best out of the team in other to ensure self-development, effective communication, leadership skills and the ability to work closely with one and other. These will help the team in problem solving and improving their performance which will enhance a better outcome for the organization. Team building help improve effective communication among staffs and job satisfaction. Team building strategies help assist the leader and manager to build an effective work team by strengthening communication and interpersonal relationships, so that the staffs can function as more cohesive group than individual. Team building involves variety of activities presented to organization with the goals of improving productivities. According to literature, the success of teamwork, depend on many factors. Such as organizational culture, leadership effectiveness, staffs commitment, the organizational system of compensation and rewards and the level of staffs autonomy.
Interpersonal communication, defined as the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages, is an integral part of our everyday life (SkillsYouNeed, 2015). Through a combination of what we say, our choice of words and tone, and what we don’t, our body language, individuals exchange information, express opinions and emotions, and form and nurture relationships. Whether at home, in the workplace, or with strangers we are always communicating, so the ability to do so effectively is an asset. According to a survey by the National Association of Colleges and Employers, employers ranked the ability to communicate with persons inside and outside the organization as very important to extremely
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
People communicate for specific reasons, such as: fear, anger ,pain, joy ,love. Communication happens on many different scales.... but it is everywhere. Communication is about transferring your thoughts in a way that you believe to be the easiest for the person you are attempting to communicate with. Communication needs to be open and sensitive, as well as appropriate to the situation. People live and communicate within a range of different groups and communities, including: families, neighbourhoods, workplaces, schools and colleges, interest/activity groups, commercial settings, users of professional services.
Face-to-face communication has certain intrinsic qualities and advantages. According to Guffey & Loewy (2015), the face-to-face communication channel occupies the highest point on the richness spectrum in comparison with other channels. “Effective face-to-face communication is a vital element in personal and organizational success” (CMI, 2010). Ean (2010) also stated the advantages of face-to-face communications in his reseach findings:
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
People communicate for three purposes which are: to inform, persuade and entertain. Most managers use 60-80% of their time communicating in many ways which include: be present in meetings, listen and contribute in decision making and problem solve; compose various types of memos to inform and influence others about your viewpoints along with the services and products offered by one’s organization; presents information and influencing messages to large and small groups either face to face or virtual setting; explains and clarifies tasks and procedures
Effective communication provides people of the community with information, structure, knowledge and positive environment in order to feel comfortable managing with conflict and settling issues viably. Ultimately, leading to the growth of a community.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
As in all aspects of personal and professional life, having effective communication is a key element of success. Effective communication can benefit your relationships with people. By conveying your message and integrating them as a member of the team and not just a subordinate leads to better production. By effectively communicating you can clearly define job responsibilities and expectations. The better you are able to communicate the less likely organizational turnover of personnel will occur. Supervisors and leaders in the professional workplace find that the most important factor in advancement and retain ability is effective communication. Senior level executives and human resources managers are stressing the importance of communication and providing more training for mid-level management. Emphasis is placed on communication being clear by being transmitted strongly.
In our daily lives we need it communicate in various forms. This involves writing, reading, speaking and listening. Effective communication skills are beneficial for any individual. It can help us learn how we should persuade, how we can influence, when and how to negotiate and resolve conflicts. (Langton, 2012)
Irrespective of the environment in which one works, communication is always vital and a key factor of success. Communication happens both physically and verbally and is absolutely essential if you want to inform someone about something. ‘Loud shouting and even violence are symptoms of the ailment, not remedies.’ (Adair 2009: 3). Communication has two main components; sending out a message to someone, and ensuring the message is received correctly to the other member of the conversation. It is thus fair to say speaking and listening are vital to effective communication. This essay will initially introduce me as a student, and my career. I will give a simple SWOT analysis of me and will then go on and breakdown the different methods and techniques of effective communication. Finally, I will talk about how effective communication is needed in my current position, as well as the future.