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Jackson 1
GOOD COMMUNICATION IN THE BUSINESS WORLD
In today’s competitive business world, effective communication is more important than ever. Everything done in the workplace involves communication. Effective relationships with staff, clients, vendors and superiors are critical. It also has an impact on a company’s overall profitability and longevity. In a workplace environment, where many people of different backgrounds and personalities interact on a daily basis, the ability to effectively communicate becomes critical to the success of the department and the company. George Bernard Shaw said,
“The single biggest problem in communication is the illusion that it has taken place.”
To effectively communicate, you must “speak the language” of many others. That could be as extreme as learning a foreign language, but is usually making sure that what has been said is positively received and processed by the listener. The speaker must use proper grammar, enunciation, and vocabulary, and then evaluate the effectiveness by the listener’s reaction. In the business world, it is unlikely that o...