History Of The Hospitality Industry

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The hospitality industry is an industry that focuses on customer satisfaction and meeting leisurely needs. The hospitality industry consists of fields within the service industry such as: restaurants, cruise line, lodging, and event planning and also within the tourism industry field. The hospitality industry mostly depends on the travellers’ availability of leisure time and disposable income and it is a several billion dollar industry. The hotel industry is a sector of the hospitality industry that revolves around providing accommodations for travellers. Hotels are commercially ran establishments that provide lodging accommodations for guests.
Career information

The Pegasus Hotel typical managers are general manager, housekeeping manager, kitchen manager, human resource manager, accounting manager, event planning manager, front desk manager, and cost control manager.
The general manager of the hotel is responsible for the overseeing of the hotel and the staff. This person is responsible for the day-to-day operation of the hotel. They are liable for organizing, planning, budgeting, directing and the financial management of all the hotel services. A general …show more content…

The main responsible for the housekeeper is ensure that the hotel rooms are clean, order and is properly stock with supplies that the guest are entitle to receive. They are not only to supervise the housekeepers in carrying out their duties but to also investigate if any guest make a complaints and to take corrective actions. The housekeeping manager ensure that the operation of the housekeeping department is in accordance with the standards and guidelines for both international and local along with assuring that the highest degree of quality guest they are accommodating care is maintained at all times. They prepare the staff schedule and is responsible for staffing, training and developing hourly

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