Herb's Garden Products Case Study

Introduction
Decision making and effectiveness are crucial to the success of a company. In order for an organization to make proper decisions, it is important to recognize what types of decisions exist and what steps must be taken to solve them. All effects of a decision need to be taken into account prior to any choices being made, including the lives of those that will be effected. In the case of Martha and Herb’s concoctions, Martha has a decision to make that will take much analysis and thinking. By recognizing the type of decision and how it can be approached, Herb’s Garden Products can be sure to make the decision that is best for the company, while addressing the customer’s concerns.

Question One In examining the case of Herb’s

In a sales environment, image is everything. If the news were to spread, real or not, of whether their fertilizer causes death in animals, it could hurt the company. By conducting a thorough investigation into the claim, the company will be able to prove that they care about the health and happiness of their customers, even if the product is not the cause of animal deaths. More importantly, if the claim turns out to be true upon investigation, the company would be able to act swiftly in removing the hazardous fertilizer from being sold and then seek out a safer product to

In this case, the organization needs to decide if there is a possibility that their products contain hazardous material. They need to analyze alternatives and make rational decisions, avoiding any situations that could be a concern for decision makers, such as anchoring. This refers to when individuals focus on a single piece of information and ignore other evidence when making decisions (Bauer & Erdogan, p.270, 2010). Focusing on one piece of information could prove detrimental to a company. Blatantly denying a possible health concern simply because of the longevity of the product is not the best choice for the company. Once a decision has been made on how to address the problem, the company can effectively evaluate the outcome.

Conclusion Overall, Martha and Herb’s Garden Products have a number of challenges laid out before them. In order for Martha and the company to each succeed, it is imperative for each to be aware of the effects of any decision they make. They need to be sure to take all aspects of a decision into consideration. With proper analysis and rational decision-making, both Martha and employer can make decisions that can benefit both the company and