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Importance of communication in health care
Importance of communication in health care
Importance of communication in health care
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Health organization case study: Banner health care Banner health is non- profit organization dedicated to provide quality care to the patients. It provides a quality care to the patients in various specialized ares of health care such as cancer care, heart care, rehabilitation care, post surgical care, pediatric care and others (Bannerhealthcare, 2015). 29 hospitals and other medical centers are operated by banner health care and “it provides a more than $153 million in charity care”(Bannerhealthcare, 2015). The goal of banner health care is to optimize the excellence in clinical care, innovation, research technologies and others (Bannerhealthcare, 2015). This paper explains the readiness of the banner health care in addressing …show more content…
The numbers of beds in hospital have been increasing so that more patients can be received and provide them quality care (Armbrister, 2012). Doctors, nurses and other health care workers are continuousally trained to provide an evidenced based care to the patients to minimize health care complications and improve the quality of patient care (Simington, 2011). An organization has been actively involving in innovation and use of new technologies based on research so that quality of patient care can be achieved without any medical errors in rural as well as urban settings. Doctors, nurses and other health care workers are always encouraged to use critical skills to expand the quality of care and improve patient satisfaction (Bannerhealthcare, 2015). In addition, banner health care has been working for the environmental cleanliness by initiating a think green program where community members are encouraged to save the water, minimize pollution and maintain their environmental health. Paper recycling, instrument reprocessing, pharmaceutical waste disposal and other recycling are the part of think green by banner health care which saves lot of money and maintains the environmental cleanliness and it has direct relationship with the health status of …show more content…
Banner health care is well established and successful organization in the area of health care industry. The organization has been using qualified employees and actively providing them training to the new employees for quality improvement. In addition, use of new technology and innovation is the part of quality improvemet in banner health care. Banner health care is committed to provide a reliable research based skills to the employees through the training and simulation program where employees can update their knowledge and skills based on scientific research (Bannerhealthcare,
The government controls and regulates healthcare somewhat because healthcare organizations are in a position to take advantage of the elderly and sick so there are regulations that protects them. It seems as though healthcare facilities are being paid less for their services today. Some critical measures for the survival of a healthcare organization are to optimize performance and quality. Finding system-wide efficiencies and cost reduction healthcare will help. In order to get better and keep high quality and performance while still raising reimbursements, it is necessary and important to involve doctors with the ideas and plans for any management strategies.
Healthcare organizations must inhere a strategy to stay ahead of their competitors so that they can maintain their patient volume. By measuring the quality of care through performance, patient satisfaction, and experience, and cost all play a role of having patients to choose your hospital. Today, many healthcare organizations have adopted the triple aim strategy of great quality, great patient experience for a reasonable cost. With the tracking of their patient experience and continuously improving the quality of care at a reasonable cost to stay one step ahead of their competitors and to maintain and increase patient volume has been successful help in the healthcare
The organization is creating an effective system that would enhance employees’ growth and help them meet the needs of the workforce. To achieve better healthcare, the organization is developing innovative ways of recruiting skilled personnel. In a bid to build value for its employees, Banner Health System is presenting them with opportunities that build their expertise. Employees have an opportunity to transfer between different Banner facilities and still manage to retain their seniority and benefits. The organization is leveraging employee skills and creativity via the President’s Grant Program. The program offers funding to employees who have innovative ideas that are beneficial to the heath system. The focus of the program includes improving teamwork, leadership development, continuous, learning as well as innovation in all locations. As the organization grows, it looks forward to offer employees discounts on health coverage and other insurance
According Banner Healthcare (2016), “BHN collaborates with many commercial and government payers, plus large employer groups, to deliver on the triple aim of lower costs, high quality care and an excellent patient experience. Healthcare can be affordable with a design that engages the physician, patient and payer in seeking the best care and health outcomes” (p.2).
Branding the health care facility as high technology with compassionate staff will benefit the health system in establishing relationships with the consumers and eventually loyalty (McPherson 2008). Huntsville Hospital Health System strategically branded the providers and facilities as top in the country with various modes of certification and accreditation such as Blue Distinction, Top 100 in Spine Surgery, Top 100 Best Places to Work, Advanced Technologies, and Joint Commission Accreditation. All these brandings assist our system to promote the caring, safe environment to enjoy in the wellness programs or when healthcare is necessary (Ingram
As part of the health care reform, many hospitals have focused their marketing strategies on population health management as part of the transformation to value-based care. Managing population health requires a close relationships with physicians, partnerships with organizations in the community, and expansion into preventive and outpatient care and therefore must be implemented further. Likewise, comprised as key components are investing in technology - to connect with physicians, customers and the community and gather data necessary for improving quality (Takvorian, 2015) and merging with other hospitals and health care systems - consolidation as a strategy to gain capital necessary for health IT investments, outpatient facility construction, physician partnerships and other projects (Johns Hopkins Bloomberg School of Public Health, 2015; Ropak, 2012).
Today healthcare cost is constantly rising. It is important to ensure that patient 's health are maintained and supported outside the clinical settings such as their homes and communities. Healthcare organizations play an important role in serving people to provide an effective health care and improve the patients ' outcome. They focus on activities and strategies to provide a high quality care for many communities. This is their way of helping people and their community healthy. Organizations have a way of improving the patient 's outcome through monitoring of patients especially those who have high medical needs.
The balance between quality patient care and medical necessity is a top priority and the main concern of many of the healthcare organizations today. Due to the rising cost of healthcare, there has been a change in the focus of reimbursement strategies that are affecting the delivery of patient care. This shift from a fee-for-service towards a value-based system creates a challenge that has shifted many providers’ focus more directly on their revenue. As a result, organizations are forced to take a hard look at the cost of services they are providing patients and then determining if the services and level of care are appropriate for the prescribed patient care.
In the past several years the healthcare system has experienced new changes in its structure and technology. The macro trends in healthcare are healthcare reform and the regulations of technology in healthcare that the government has put in place. Healthcare systems in the past have had some real complications both in the provided care and computer technology
It also proves that there should some retaining accountability in quality of care to individuals receiving healthcare. Aim is team work , planning, implementation , progress measuring of health care consumer within the organization.Promots continuous ongoing education of all healthcare providers.ANA provides some leadership qualities as nurses can act as a mentor to other colleagues for the improvement of nursing as a profession and quality of care. In leadership important personal qualities are communication and ability to resolve conflicts. So treat others with full of respect ,dignity and trust. Should consider the effectiveness of communication and ways to improve autonomy and accountability of nurses. Work under the influence of polcies and procedures and involve the patients and profession. Decision making bodies are taking the role for the sake of improve the healthcare outcomes and the professional practice improvement. In public health sectors there should be interprofessional team and that should be advance the nursing practice in interpreting the role for community as a whole. Also nureses can teach other staff members and patients. Pomoting good and healthy working atmosphere between local, national , international communities. Leaders are exhibiting the quality of flexible changing style and creativity according to the situation. They should be energetic in their action and also should accept the mistake by self and others . Other quality is co-ordination of care because in health sectors there is licensed and unlicensed nurses so there should co-ordination among staff members. Work as administrative team. Promote communication among staff members through written messages , publications and presentations. Promote direction to improve the effect of the multidisciplinary or interdisciplinary
...mplications that allow for opportunities of change. One of the presumptions is for training and staffing (Shi & Singh, 2012). With the utilization of health care improvements, the staff will need additional instructions on the performance of equipment and how to efficiently achieve the desired results. Managers or supervisors recognize the need for supplemental staffing and training to optimize patient satisfaction and quality of care. The health care administrator must also focus on changes in insurance policies and rules governing the provision of medical assistance (Shi & Singh, 2012).
“Wherever the art of Medicine is loved, there is also a love of Humanity,” says Hippocrates. This love is shown through the efforts of those who work and have worked to improve the medical field for so long to better the United States. Throughout the last one-hundred years the health of the nation and the state of our hospitals in the United States has become a big concern. As the people of the United States health decreases the need for an advanced medical field grows. The medical field is already very advanced and has advanced much in the last one-hundred years. The improvement of surgeries, vaccines, treatments, and everyday medicines are the main focus of the medical industry. When looking at the United States one would see that medical improvements have certainly changed the country for the better.
Patients make up a huge part in achieving service excellence for the healthcare industry. My healthcare facility helps the patients redeem themselves and correct with sensitivity. The patients are my customers, and my healthcare facility must remember our mission and vision of giving spectacular healthcare to our customers who are our priority. By giving quality customer service, my healthcare facility earns the gratitude and patronage of its patients. The patients pass their experiences to their families and that keeps my healthcare facilities’ reputation successful
With the dramatically changing healthcare due to technological developments and innovations, we need alternative strategies that could make the organization stand out among the others as well as be able to cope up with the change. Differentiation is defined in simple words as a strategy used “to make the product or service different”, which is attainable in various ways. One such way to be viewed as different and valued by the tech savvy consumers is by portraying “high-tech” image (Ginter et al., 2013). This is a great strategy that could not only allure more consumers, but also increase the patient satisfaction rate at our own organization. Additionally, with the help of technological advancement, research as well as quality control has become much more
The healthcare administrator may fail to ensure environment friendly usage of the power in two main ways. First, the administrator may fail to source the environmentally friendly power even when they are readily available. E.g. the administrator may fail to put into use some natural sources of power e.g. solar systems and bio gas even when they could be available. This mainly comes as a result of lack of enough knowledge on the available better alternatives. The hospital administrators should therefore embrace environment friendly sources of power and have them utilized in the hospitals.