Five Jamaica Hotel: The Case Of Five Jamaican Hotel

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Introduction In 1992, Rio Earth Summit, the World Tourism Organization and the World Travel and Tourism Council published Agenda 21 which mentioned the importance of sustainable development and defined the environmental and social impacts associated with hotel operation that should be minimized (Meade and Pringle, 2001). Nowadays, hospitality operations concern more about environmental sustainability because hotel sustainability might be a unique selling point for attracting environmentally sensitive customers and add extra value of influencing the customers’ choice of vacation decisions (Sloan, Legrand and Chen, 2013). Moreover, hotels have been valued as a key trading partner in tourism, therefore, the hospitality industry has a significant …show more content…

These five hotels, Sea Splash Resort, Negril Cabins Resort, Swept Away Beach Resort & Spa, Couples Ocho Rios, and Sandals Negril Beach Resort & Spa, they had been selected because all of them implemented operational EMS, and there was sufficient data to evaluate cost saving and changes in environmental performance (Meade and Pringle, 2001). The period was between 1998 and 2000, the property was ranging from 16 rooms to 250 rooms. All five hotels applied similar EMS principles and assistance program which includes five steps as …show more content…

Some hotels have an only ISO14001 certificate, but some of them have Hong Kong Eco business Award and Green Globe certificate. The research dimensions are energy efficiency, water management, waste management, and indoor air quality. It needs the competencies of the building, internal design, staff training, communication with guests in order to enforce the policies and practice properly (Heung and Pun, 2013). The finding of energy efficacy is Hotel A implemented ISO14001, such as using energy-saving bulbs in bathrooms, corridors, and table lamps, and it helps Hotel A reduce 10.7% of energy consumption and save HK$ 1.5 million in 2 years. Moreover, Hotel A saved 15.2% water consumption in 2 years because of its effective water management, such as 70 to 90-liter water from washing and laundry daily (Heung and Pun,

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