Three pillars for successful IT governance
Effective IT governance depends on three critical pillars which are leadership, organization and decision rights, flexible and scalable process and use of enabled technology.
Leadership, organization and decision rights – we need to define the structure of organization, roles and responsibilities, the decision rights, vision and interface and touch points for the proactive change.
• The roles and responsibilities should be well defined with respect to each of the IT governance components and processes. This includes the steering and review hierarchies for investment authorization, resolution of issues and periodic review sessions.
• Clear hand off and interface agreements and contracts should exist for internal and external work and deliverables.
• Motivated leaders and champions with the right talent, drive and competencies
• Metrics for performance measurement
• CIO should be the agent to link process to technology within the business. He should also provide tools for enablement and innovation.
Flexible and scalable processes – Heavy emphasis on process transformation and improvement for effective IT governance. This would include planning, project management, portfolio investment management, risk management, service management and performance management, vendor management, control and audits etc.
• Process should be well defined, documented and measured
• Should clearly define interfaces between the organization to ensure that workflow spans across boundaries
• Process should be flexible, scalable and consistently applied with common sense.
Enabling Technology – leverage tools and technologies that support the major IT governance components.
• Process are supported by software tools ...
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...e necessary for effective governance
IT governance must be thoughtfully and actively designed. Executive management must be involved for it to be effective.
Without transparency there is not trust. Transparency must be built in to IT governance so that there is confidence in the processes.
Acknowledge that changing governance can take months. Make changes only when desirable behaviors change markedly.
Educating executives and managers about why governance is important is a constant challenge and requirement. Good behaviors must be reinforced and inappropriate behaviors redirected.
A sharp focus on a limited number of goals, behaviors and metrics is necessary. Good governance requires choices. You can optimize on multiple options.
There must be clear exception handling processes, with transparent and rapid escalation processes. Exceptions are how enterprises learn.
Jim’s experiences illustrate several key takeaways and lessons for general managers. A few of the most important are a CIO must focus on developing and sustaining relationships with other business leaders. Additionally, while CIO’s are expected to be tech-savvy, they must also have a mind for the business aspect of a corporation. Finally, probably the most important takeaway from this book is that one should always “know what they don’t know,” meaning a manager must realize there are some subjects they know, and some they do not know. A successful manager will be keenly aware of the subjects they do not know.
This causes no information being shared from one department to another and often leads to no common ground between the two sides in critical meetings. The IT department spends too much time explaining the technical aspects of the project to the business stakeholders who don’t have the technical knowhow to contribute or respond. This leads to ineffective meetings and eventually goals not being accomplished. The IT executive sponsorship also needs to take the lead in bridging the gap between their department and business. The opportunity presented by Glen, the COO, to take IT folks on a road show to make them understand the business processes is an excellent example of executive sponsors taking the lead to build a better
A leader can be defined as a person who influences a group of people, organization, etc. in to achieving a set out or common goal. The aim of this paper is to identify the different approaches to leadership, but there is no single definition of leadership, as it can mean many different things to many people depending of their profession, environment and leadership style (Mielach, 2012).
Decisiveness - Representatives depend on leaders/pioneers to settle on choices that are fast, intelligent and right. Understanding the extent of the work your workers handle, the concerns of your managers, financial limitations and whatever other significant elements will empower you to settle on quick choices. Business visionary suggests utilizing the "Q-CAT" framework when settling on a choice. The framework proposes being sharp, dedicated, scientific and perceptive when deciding. On the off chance that you are unfamiliar to settling on critical choices, building up a spreadsheet to assess drawbacks and points of interest
Learning through mistakes is innovative learning. Leaders who encourage new strategies and allow for mistakes encourage more participation in their organization. Employees who know that it is permissible to make mistakes in incorporating a new approach will be more likely to do so. Bennis and Nanus seem to feel firmly that innovative learning and productive error-making go hand-in-hand.
Sharma, D., Stone, M., & Ekinci, Y. (2009). IT governance and project management: A qualitative study. Journal of Database Marketing & Customer Strategy Management, 16(1), 29-50.
As a business person, should be responsible for himself by practicing compelling administration aptitudes. The one should know the procedure with a specific end goal to effectively execute the procedure. It's less demanding to maintain a strategic distance from errors when you know how to evaluate esteem and decide him next strides.
What company doesn’t encounter failure and not embrace it. Meaning that a company can create mistakes within their business that were unintended for and the option that the business has to solve the problem is by learning from that mistake and figuring out ways to better improve their business. For instance, IDEO has encountered some issues within the business in which they struggled with. One of these issues took place in the innovation processes where the cost and the time it took to prototype a product made it a priority to keep clients involved. This was a problem for the business because designers settled their focus on perfecting a product which could potentially lead to cost and time overrun. One of the ways in which IDEO solved this problem was by having mandatory meetings with their client meetings where all those issues would be discussed and solved. Companies that abide by the concept of “embracing failure” can potentially be lead to successful outcomes as long as they look for appropriate ways to find solutions to when there are signs of failure in their
Being the highest senior executive accountable for Information Technology (IT) and computer systems, they also have administrative functions such as creation and implementation of policies and procedures. Likewise, the CIO directly handles the IT employees and provides an adequate performance review based on Key Performance Indicators of the department.
Leadership has been defined in different ways, a definitaion of leadership that would be most commonly accepted would be “the ability of an individual to influence, motivate, and enable others to contribute toward the effectiveness and success of the organization…”(House et al., 1999, p. 184 as cited in Yukl, 2013, p. 19). After a comprehensive review of different leadership literature, Stogdill (1974, p. 259, as cited in Yukl, 2013, p. 18) concluded that “There are almost as many definitions of leadership as there are persons who have attempted to define the concept." Leadership can be viewed from two different angles one is shared influence process and other as a specialized role. Researcher who view leadership as a specialized role consider attributes as a factor in selecting a designated leader. On the contrast, theorist who emphasises on influence process considers “Leadership” as a social process or a pattern of relationship.
The leadership is broadly based on three defining elements: hands-off approach by the leader, the subordinates in charge of decision-making and leader’s accountability.
How operate governance essential to ensuring that the actions of a firm 's management are consistent with
Today in the present world, most countries have the core object of governance in the “public good provisioning ” leitmotif. According to the main principles ; accountability, participation and transparency, from the governance ecology interaction between the State, Civil Society and Market –place, within the global-village environment, (Higgot and Ougaard 2002; Stiglitz 2003; Woods 2006) “Governance Deteriorate the Economical Progress of the Developing Countries”(Box 15.4 Kaufmann, Kray, and Mastruzzi, 2008 p 291 Governance Matter Vll: some leading findings). In my opinion governance on itself without parametric recognition is doomed to fail, instead of reflecting to new mechanisms of responsibility to steer and guide the social and economical issues, which I will try to clarify in the upcoming body breakdown. Governance is supported as structure through institutions, as process through instruments and as agenda through elements of good governance, generating the capacity to improve significant development and positive impact of economic growth and to cut back destitution. Despite of the fact that developing countries can come in line with the quality of governance by accepting it as a crucial determinant of developmental performance, it didn’t came into effect. The underlying fact of weak and poor governance was identified as a result, for not effectuating the measureme...
Organizations who jump the gun and do not take the time to allocate their resources suffer in the long run. Resources are an essential component of the business and the organization needs to understand their importance and not be wasteful. Finally, the organization needs to understand the first to steps thoroughly so that they can implement innovations and manage them wisely.