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What is engagement in social work
Engagement part of the social work process
What is engagement in social work
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Developing engagement techniques is a crucial part of becoming a social worker. Engagement with your client can often determine the impact the sessions will have on a client/ Developing a strong rapport with clients increase their comfort and help them be more willing to open up to the social worker. There are several different engagement styles used by social workers. As emerging social workers, we can develop our techniques by learning from the experience from current social workers as well as examining research on effectiveness of different engagement techniques.
In an effort to learn about engaging with clients, I interviewed Tracie Pape, a licensed clinical social worker who has been working at the Loyola Wellness Center at the Lakeshore Campus
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At the Wellness Center, she engages with clients in an individual setting as well as in group setting. Tracie has experience working clients who have experienced trauma, particularly those who are survivors of sexual assault, and leads the support group for sexual assault and abuse survivors on campus. When I asked Tracie about engaging with clients she stated that at wellness center, where the sessions are limited, is it important for her to make sure that she creates an environment where clients feel comfortable opening up about their experience. She creates an open environment by using humor, keeping a relaxed and calm demeanor, and focusing strongly on normalizing the client’s feelings. Tracie emphasized the importance of normalizing the feelings of the client; she told me that clients often feel as if they are “crazy” for having certain emotions or reactions to a life event. Normalizing their feelings can make the clients more comfortable expressing their emotions to her as well as establish trust in their
Therapeutic communication can help promote a relationship between the nurse and the client, by focusing on the client’s needs. The nurse can do this by using various types of communication skills, such as giving recognition, giving information, and offering self. Giving recognition is acknowledging the client’s needs in a non-judgmental way.An example of giving recognition in Bed Number Ten is “After you’re a little better, we’ll be taking you to the physical therapy department for regular work to rebuild your strength” (54). Sue enjoyed the conversation with Charles because he was the first to spoke to her about getting better. Giving information is providing specific factual information the client may or may not request. “All the way through,
Current research implies that an empathetic clinician-client relationship and interrelated ecosystems play the majority role in the success of therapy (Kilpatrick & Holland, 2009). The clinician’s ability to be present and actively perceive what the client is experiencing is of utmost importance in creating a therapeutic alliance. It is imperative that the clinician gains positive regard towards the client and their environment displaying honest acceptance towards the client no matter what issues are presented in session. This closely relates to a sincere presentation of genuineness that instills a feeling of honesty within the client and clinician (Kilpatrick & Holland, 2009). An experienced clinician builds upon the therapeutic
Interviewing and research skills are needed within the social work profession. Effective communication skills are one of the most crucial components of a social worker’s job. Every day, social workers must communicate with clients to gain information, convey critical information and make important decisions (Zeiger, 2017). This interview experience was an opportunity to explore the daily challenges and rewards of a licensed social worker. I was excited for the opportunity to interview a social worker in the gerontology sector as this is a specialty I am considering. This meeting allowed me to explore the educational steps of being a social worker, practices of the agency, the clients who are served, and the challenges the agency has.
Youth homelessness is a global social issue that is rapidly increasing. Shelton & Bond (2017) divulged how accurate data on the prevalence of youth homelessness in the United States are significantly lacking. It could be due to the challenges of collecting data and variance in definitions of what constitutes homelessness for youth. Often times there are multiple levels of oppression evident amongst vulnerable individuals. Homeless transgendered youth are susceptible to intersectionality. As stated in Competency 6, it is imperative for the ethical profession of Social Work, to be engaged and understanding of the multitude of social issues that impact individuals. Thus, Social Workers are expected to be agents of change, and it is an professional responsibility to challenge unjust policies, systems, and ideologies on the behalf of marginalized, oppressed, and vulnerable populations.
I believe that my developing practice style coincides with Common Factors, as well as evidenced based practice. I think that a successful social worker must have the ability to connect with the client, build a trusting relationship built on trust and professionalism, and ensure that the needs of the client are being addressed first and foremost. I only believe there should be frequent check-ins to ensure that the needs of the client are being met and acknowledged. There are times that we may want to insert our own interests and agenda in to the work with the client, but this can severely hinder and deter the client’s interest and future participation in therapy. I think it is possible to incorporate these factors in to other evidence based
To explain, the client should not be inferior to the counselor; the environment should be two people discussing an issue and ways to make a difference. A therapist should occasionally share similar experiences; therefore, sessions should make clients feel comfortable. To add, the client should feel safe due to the positive atmosphere the therapist brings to the session. The goal is to finally give the client a chance to be heard, regularly people are muted and feel like they are insignificant to society. Similarly, to Person-centered therapy where communication with the client is unconditionally positive. The therapist needs to genuinely care about the client needs for them to fully express themselves successfully. Furthermore, clients should be encouraging to make their own choices which model how to identify and use power responsibly. Hence, this will help the client feel more confident in everyday life when making a meaningful
t's problems. Instead, it should permit the client to feel that she has support to dive into emotions she might have been afraid to do so before entering client centered therapy. It is interesting to note according to Raskin et al. ( 2011), “Our basic practice [client centered therapy] remains true to the core conditions no matter who our client may be. We also assert that our ability to form an initial therapeutic relationship depends on our own openness to and appreciation of respect for all kinds of difference” (p. 183).
I also learned how important is to create a safe and collaborative environment in my office. In fact, despite of my natural skill of being insightful, nothing can be done for the benefit of the client if before the individual does not feel accepted, understood, and welcomed. Because EFT is a powerful experiential therapy, the experience of the therapy room itself is the main factor in the present moment that anchors clients during their emotional exploration. When they are in distress, my priority is always to ask questions that bring them back to the present experience of the therapy. Simple questions such as “How do you feel right now” or “What’s going on in there?” are powerful tools that helps my clients to find not only concrete answers but new meaning and aspects of self to integrate them into new relationship interactions with the partner or other important
I don’t think I could just focus on a client’s problem and problematic behavior, and not try to help better them as a person. This is the type of therapy that is the warm and fuzzy type. I like to think as myself as very empathic person, and always try to put myself in other people’s shoes. I try
This first phase emphasizes that by, social workers engaging with clients in a appropriate way then therefore, the social worker can break any barriers in the engagement process with the client. For example, the social worker can build a positive reinforcement between the client and the social worker this leads the the worker to engage with the client and communicate. Also, by building
During training caseworkers are all offered identical resources, but they all have adapted the resources to fit their individual styles. For example, the origin for conducting initial interviews are similar, but documenting information differs. Some case workers have adapted a shorthanded note taking style, were as others use the long handed style. Nonjudgmental responses are one of the communication styles used at Adult Protective Services. When conducting interviews and follow ups, case worker abstain from critical statements. When working as a Social Workers eliminating your personal view and beliefs, are a tough job. Once case workers have established that rapport with clients, they create an opening and trusting relationship. The variance in communication styles among case workers, can create an unproductive barrier in my internship. This past week I was working on an assignment for a case worker, and I was having a diffcult time on writing the important information. After some thought, I was able to request help from the case worker. After speaking with the caseworker, I was able to complete assignment, adapting her style of writing. Effective communication is continually developing and adjusting to fit the person environmental setting, but once the communication lines are open produce a smooth outcome and
A part of a social worker’s task is to enhance the life of an individual through advocacy, educating, and engagement. Positive influence is benefited through the engagement of the client such as building rapport with the individual. By doing this, the social worker develops trusting ground for the individual delivering the message. Engagement is reported to be an establishment of a professional relationship with a client (Langer & Lietz, 2014). If the process of engagement is not established through security of the client, then therapy cannot begin (Bowlby, 1988). This process is the first encounter you have with the social worker.
47). Social workers advise clients how to attain resources, rather than just providing them. The idea is to include clients in their journey to success and feel a sense of control in their life. I personally believe encouraging empowerment is a critical aspect of a social worker’s roles and responsibility. Engaging clients in setting their own goals is essential, and ultimately more beneficial to them. Clients should be able to access resources on their own; additionally, they can use the assistance of friends, families, communities, and organizations. One of the core values of a social worker is, Importance of human relationships. According to the NASW, “Social workers engage people as partners in the helping process” (The National Association, “n. d.”). Empowerment and advocacy are closely connected. I want to advocate for clients, furthermore, I want clients to be able to advocate for
Today’s skills session on social work interviewing skills covered the uniqueness of social work interviewing in comparison to interviews conducted in professions such as the police, doctors, employers, etc. It covered also different types of questioning and how to paraphrase. Another area covered was, what to avoid when interviewing a service user and the use of silence. I leant that interview skills are fundamental in social work and social work interviewing is unique. Social workers empathize with clients because of their knowledge of the client group and the need of help to alleviate their problems. Empathy however does not equate accepting that the client is right in what they have done or that the social worker is condoning their actions. Empathy relates to the issue of ‘trusting’ and ‘believing’ the client. In as much as a social worker should seek to establish trust in the relationship, this does not necessarily mean they should believe
I am afraid that I will misread a clients’ emotions and upset them further. This is one of the skills that I feel that it going to take practice and time to fully get a grasp on it for I do not upset a client further.