Emotional Intelligence and Relationships in Business Management
¡§Anyone can become angry ¡V that is easy. But to be angry with the right person, to the right degree, at the right time, for the right purpose, and in the right way ¡V this is not easy.¡¨
~ By Aristotle, The Nicomachean Ethics ~
Traditionally, management were only interested on return on investment (ROI) and shareholder value, not the neurobiology of emotions doing business. However, in modern days, there is probably nothing as important as having good human relationships in the workplace. Whether one is a chief executive officer, a consultant, a manager or team member, achieving results requires a productive working relationship with others. As such, having positive and sustainable human relationships is the bedrock for business effectiveness. According to Goleman, ¡§Emotional Quotient (EQ) defines our capacity for relationship (Goldmen 1995)¡¨ and added, ¡§Rational intelligence only contributes about 20% to the factors that determine success in life. Some extraneous factors such as luck, and particularly the characteristics of EQ, constitute the other 80% (Goldmen 1995).¡¨
WHAT IS EMOTIONAL QUOTIENT?
By themselves, the discoveries in Emotional Quotient (EQ) are not new. Over the centuries, there have been numerous studies conducted to understand the workings ¡¥emotions¡¦ and its practical importance. One of the earliest historical literature recordings dates back to 1st century B.C by Publilius Syrus, a Latin writer of mimes. Syrus states, ¡¥Rule your feelings, lest your feelings rule you¡¦ (Hang 1999). In other words, people should take control of their feelings and emotions rather then allowing it to control their intellect and values (also known as emotional-hijacking). Today¡¦s contemporary authors have since further expanded Syrus¡¦ definition, which subsequently lead to the development of the EQ concept. EQ can be simply defined as:
¡§EQ is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection and influence.¡¨
~Robert Cooper and Ayman Sawaf~
(Source: Hang 1999)
¡§EQ is the ability to monitor one¡¦s own and other¡¦s feelings, to discriminate among them and to use this information to guide one¡¦s thinking and actions.¡¨
~Peter Salovey and John Mayer~
(Source: Salovey & Mayer 199...
... middle of paper ...
...3 3.32 .22 .62 -2.96 .008*
Achievement Orientation 4.28 .65 4.73 .56 .25 -1.23 .23
Initiative 3.25 .32 3.42 .26 .59 -2.36 .03*
Social Skills
Developing Others 3.17 .40 3.18 .46 .02 -0.15 .89
Leadership 3.20 .46 3.27 .39 .17 -0.83 .42
Influence 3.88 .37 3.98 .32 .29 -1.02 .32
Communication 3.19 .35 3.35 .33 .47 -2.24 .04*
Change Catalyst 3.85 .45 4.00 .53 .31 -1.73 .10
Conflict Management 3.06 .35 3.23 .35 .49 -1.91 .07*
Building Bonds 3.46 .36 3.50 .36 .11 -0.73 .47
Teamwork & Collaboration 4.06 .54 4.10 .51 .08 -0.37 .72
(Source: Sala 2004)
Table 1
Differences between EI Levels of the Total Participants Prior (T1) and After (T2) participating in the EI workshops
* Note:
Differences were considered meaningful, or significant, if effect sizes were moderate or large and if paired-samples t-tests statistically significant (p < .05).
“Thomas Jefferson (1743-1826).” American History Central. MIT school of engineering. August 2003. Web. 24 March 2014.
Abraham Lincoln, George Washington, and Thomas Jefferson were Americas first presidents and are easily considered to be among the most recognized and influential. They contributed much needed leadership, functionality, and a voice for the citizens. Yet, one president stands out to be the strongest of them all, and that was Thomas Jefferson. There is no doubt that without Jefferson, our country would not have been able to develop as effieciently as it did. For his ideas put into the Declaration of Independance, expansion of America, and his many other contributions for the people like education.
A Founding Father, author of the Declaration of Independence, and the third President of the United States are all descriptors of the accomplished Thomas Jefferson. Mr. Jefferson has not only completed these successful feats, but he also managed to proficiently manage an astounding amount of other contributions to this country. Thomas Jefferson is associated not only with the founding of our strong nation, but he has completed a great many acts that have facilitated the growth of the United States. Thomas Jefferson accomplished numerous endeavors in his life, and this is why he is so respected and admired, even centuries after he was on the earth. Thomas Jefferson’s early life, contributions to the Revolution, and his life during and after
The following is a curriculum audit of six grade social studies at Rockmart Middle School. Also, to recommend changes to the six grade social studies curriculum with a textbook program, this will ensure that Polk School District has a differentiated rigorous curriculum which challenges all students to reach their full potential while in the six grade. Rockmart Social Studies students at the middle school level develop an increased depth of understanding of global society by expanding their learning networks through collaboration with experts and other students from our local and worldwide communities. At the same time, their understanding of the fundamental principles and values of American democracy
Emotions are frequent companions in our lives. They come and go, and constantly change like the weather. They generate powerful chemicals that create positive and negative feelings, which have a powerful effect on leadership. Some emotions can either facilitate leadership, while others can detract from successful leadership. This course, Emotionally Intelligent Leadership, has truly opened my eyes to the affects that emotions have on being an effective leader. Peter Salovey and John Mayer defined emotional intelligence as “the ability to monitor one’s own and other’s feelings and emotions to use the information to guide one’s thinking and actions” (p. 5). This definition in itself states that emotions, whether it be ones own emotions or those of others, is the underlying factor that directs the actions of a leader. Therefore, throughout the progression (advancement) of this course, I have learned the importance of the development of emotional intelligence for being an effective leader, and because of this I plan on developing the capacities that contribute to being an emotionally intelligent leader for my own success, now and in the future.
Thomas Jefferson was the third president of the United States of America, and the principal author of the Declaration of Independence. He was governor of the state of Virginia between the years of 1779 and 1781. He was a founding father who believed in individual and estates rights. Many people admire him for having been a person who firmly believed in the ideals of democracy, equality and freedom. However, at the same time, he kept slaves, and made other contradictory decisions and this made other people to question his beliefs. Jefferson both, made good decisions for the country, but also made some bad decisions that were harmful to the US.
His robust ideas and speeches guided the Union to freedom from the British Empire. The Declaration Of Independence is a renowned achievement in which he declared all men equal and promised Life, Liberty, and the pursuit of Happiness. In the most consequential election to date, Jefferson prevailed and made many profound contributions to the US, essentially doubling the size of our nation with the Louisiana purchase. Thomas Jefferson is a respected and reproached man in almost equal measure in American History, inspiring heroic ideas for the founding of the United States, but also created some of its crucial forthcomings.
As of 2010, the average African American lives in a neighborhood that is 45% Black ( Lubin, Rebecca Baird-Remba and Gus). One possible explanation is that people like to “self-segregate” themselves. This is because people, specifically white, feel more comfortable when surrounded by people of their own race because they are “like them” ( Lambert Lecture). In 2004, a study was done to see what percentage of white people would either stay, leave, or move into a neighborhood as the number of minority families increased. In a sample of 15 houses, if 14/15 houses were white in the neighborhood then 93% of white respondents say they feel comfortable and would stay in the neighborhood, 2 % said they would leave, and 88% said they would move in ( Lambert Lecture). This shows that when just one Black family moves in, 7% of white families now feel uncomfortable and 12% would not move into the neighborhood. When the number of white houses drops to 12/15, the number of white respondents that feel comfortable drops to 83%, 8% will leave, while only 79% would move in ( Lambert Lecture). When the number of Black families increases 7 of the 15, only 51% of white respondents even feel comfortable living in that neighborhood. 39% of the white families would actually leave the neighborhood, while 35% would move into the neighborhood( Lambert Lecture). This experiment showed conclusive evidence that as the number of “people like us” goes down, the less comfortable people feel and the more likely are to move out. This is sufficient evidence that people in general like to self segregate themselves because they are more comfortable with their own kind of people. There are many problems with the fact that there is residential segregation. The biggest problem that is argued is that the neighborhoods that are predominantly white are typically a lot nicer than the minority neighborhoods(Lambert
(2013) separated emotional intelligence into four domains, self-awareness, self-management, social awareness, and relationship management (pp. 30, 38). These domains are then broken into two competencies. Self-awareness, the understanding of one 's emotions and being clear about one 's purpose, and self-management, the focused drive and emotional self-control, make up the personal competence (pp. 39, 45-46). While social awareness, or empathy and service, and relationship management, the handling of other people 's emotions, make up the social competence (pp. 39, 48, 51). These emotional intelligence competencies are not innate talents, but learned abilities, each of which contribute to making leaders more resonant and effective (p. 38). This is good news for me because I still have much to develop in regards to emotional
(Yoder-Wise, 2015, p. 7). Emotional intelligence involves managing the emotions of others while owning personal emotions. According to Skholer, “Researchers define emotional intelligence (EI) as the ability to recognize/monitor one’s own and other people’s emotions, to differentiate between different feelings, and to use emotional information to guide thinking, behavior, and performance.” (Skholer & Tziner, 2017).
In conclusion, Mozart and Beethoven had amazing creations during their life, and the reason is their differences between their early life and personality, which led them to create music contrastingly. Their music has influenced our life and future musicians. Are there any musicians that can be compared to
I would definitely talk to the people that are running the contest and inform them of situation and the plagiarism that went on. I would then talk to the person that was doing the plagiarizing and let them know of my disapproval as well as let that person know that I had talked to the people running the contest and informed them of the situation. I think that a person with high emotional intelligence would have handled the situation as I did. A person with medium emotional intelligence would have probably done all of the same things but in more of a (“in your face”) confrontational way. A person with low emotional intelligence would have probably just confronted the person doing the plagiarizing in a violent and confrontational way.
A type of social intelligence that involves the ability to monitor one’s own and other’s emotions, to discriminate among them, and to use
Biofilms are formed on almost any surface that is submerged in non sterile water. Even hot springs, and glaciers. Examples of common places where biofilms are found are pipes, hulls of ships, porcelain surface of toilet bowls, wood siding, shower tiles, plastics, wooden cutting boards, vases, marine and fresh water environments, soft tissue surfaces in living organisms, contact lenses, mascara brushes, eye care solutions, and artificial fingernails. A sufficient amount of moisture, nutrients, and a large smooth surface must be present for a biofilm to form. The more nutrients there are, chances are, the more rapid the development will be. These are the places where biofilms are formed.
When starting this course, I was introduced to the main questions surrounding the field of Social Studies Education: What is Social Studies? Why and How should we teach it? From this class I have been able to understand each of these questions and how they interplay with one another, in order formulate my own thoughts on each. This combination of these questions ultimately defines why I feel I would be a good candidate to teach Social Studies. When coming to a conclusion regarding what the topic of social studies is, I realized that ultimately, it’s about people. The way people interact, alter their landscape, build systems of government, and shape the current society from past events. Each of these different human actions, it defines a specific