Dutch Brers Vs Starbucks Case Study

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Starbucks vs Dutch Bros. Every coffee addict knows, the day just does not begin until one’s mouth has had a taste of that glorious, roasted brew. Now, whether one likes a venti iced skinny hazelnut macchiato, sugar-free syrup, extra ice, no whip, the father, the son, and the holy spirit, or simply a cup of Americano, dark; the general consensus is that the combinations are virtually unlimited and the cafes are a plenty. However, coffee lovers beware of the hype; Starbucks may seem the prominent choice for a morning cup of joe but when it comes down to it, Dutch Bros. is the only way to go. As previously mentioned, the combinations are virtually unlimited, something that Starbucks seems to take to heart when comprising their menu options. Starbucks selection for CSR parallels that of its menu, extensive yet counterproductive. They brandish programs such as sustainable farming, career opportunities as well as other local community programs; essentially investing money in programs for other people to operate. Even companywide programs such as career advancement and achievement, ultimately only goes as far hiring a diverse group of individuals and offering tuition assistance. Adversely, Dutch Bros. is committed to positively impacting every community they infiltrate; whether it be through community service or simply by being that silver lining in someone’s day. In order to ensure this culture continues, Dutch Bros. only franchises within the company, “Dutch Bros., based in Grant Pass, Ore., only hires and promotes only outgoing optimists committed to customer service. No bad tempers allowed” (Adams). With this model, a college dropout can potentially own their own business as long as they are genuinely, salt of the earth, model citizens. In a world, where big corporations throw money at a problem and call it social responsibility, Dutch Bros. and their ability to impact a community in such a positive manner, is truly a breath of fresh

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