Dry Cleaning Services

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1. Evaluate the opportunity that is identified by Chris and Val in the case using the analytical tools you have covered in class (8). Technology Dry cleaning business was facing some loopholes especially in upgrading their plants. Technology has been on the spotlight and drycleaners needed to embrace this fact to impress their customers (Guardian News and Media Limited). Superb for instance required a computer system to manage records and data. Many plants were not able to afford to upgrade their plants in terms of equipment and technology. Automated systems are presently appreciated than manual systems for purposes of speed, accuracy and reliability (TakingITGlobal). Environment A good surrounding in terms of neatness, location and convenience was important for a store to succeed. Many successful plants were found in good locations strategically speaking. Social-cultural Many firms were facing a big number of complaints from the customers and according to the bureau these were people not happy with how employees used to settle complaints and conflicts. The industry requires employees with better public relation skills. Political forces There were no cases of political influence in this business according to the case study presented. Weaknesses The plant’s inability to afford to upgrade their equipments and technology presented a major weakness. The two entrepreneurs had an opportunity to penetrate the market by establishing a plant with up to date systems technology wise and upgrade equipment. Strength Vaz and Chris were informed on issues concerning dry-cleaning out of the study they had carried out from different interviews and learnt through working in some of the plants. Opportunity They had identified two me... ... middle of paper ... ...ork force with better skills and knowledge in the area and would be able to attend to customers generously. Chris and Vaz were unable to capitalize on this because they had little capital to start up their own store. In addition, very few plants met their criteria in terms of size and space and standards set. Reference List About.com. Choosing a Location for Your Business. Available at: http;//entrepreneurs.about.com/od/gettingstarted/a/chooselocation.htm BNP Media. Quality Magazine. Available at: http://www.qualitymag.com/ Guardian News and Media Limited. Technology. Available at: http://www.guardian.co.uk/technology TakingITGlobal. Technology. Available at: http://issues.tigweb.org/technology?gclid=CNjkqMfGmakCFcN56wodjGNdtq The Times Newspaper. Business Location. Available at: http://www.thetimes100.co.uk/theory/theory--business-location--249.php

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