Difference Between Coaching And Counseling

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Once an issue or problem officer is identified, the supervisor must take a proactive approach to resolve the problem. The supervisor, if appropriate, could start with alternatives to discipline. These alternatives most often come in the form of coaching or informal counseling/training. According to Laurence Miller, "The difference between coaching and counseling lies in their focus and emphasis. Coaching deals directly with identifying and correcting specific problematic behaviors." (Miller, 2006) Counseling, on the other hand, is more of a collaborative approach where the supervisor and employee resolve the issue together. One model of law enforcement coaching is described by Hillary Robinette in Burnout in Blue: Managing the Police Marginal

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