Describe The Importance Of Emotional Intelligence

Imagine a world where you couldn 't understand when a friend was feeling sad or when a co-worker was angry. The ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. Emotional intelligence or which can also be known as ‘EQ’ is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress and communicate effectively.(Pisanos, 2011).

Emotional intelligence research indicates emotional intelligence is a key driver of exceptional performance in individuals and organisations. Raising people’s self-awareness and understanding of others unlocks potential and improves effectiveness, relationships and leadership capability.

The higher the emotional intelligence one has, the better the social relations one will have (Pisanos, 2011).

Emotional intelligence (EQ) covers 4 different branches, which are, perceiving emotion or emotional perception which is registering and breaking down feelings and emotions. The initial, most basic, area has to do with the nonverbal reception and expression of emotion. Facial expressions such as happiness, sadness, anger, and fear, were recognizable in human beings. The capacity to accurately perceive emotions in the face or voice of others provides a crucial starting point for more advanced understanding of emotions. Emotional integration or using emotions to facilitate thought by integration of emotions into the cognitive system altering thought and promote thinking. The second area appeared every bit as basic as the first. This was the capacity of the

They are self-management and relationship management (Pisanos, 2011). Healthy emotional intelligence is important because people end up being less stressed and have an acceptance of who they are as themselves. It helps to build strong relationships, make good decisions and deal with difficult situations (Pisanos, 2011).
There are 3 models which emotional intelligence and be categorized into. They are the ability model, trait EI model and the mixed model. The mixed model is the model that mixes together EI qualities with other personality traits unrelated to either emotion or intelligence. They are the mixed qualities that such models target. They mix many attributes unrelated to emotion, intelligence, or emotional intelligence, in with the emotional intelligence concept. (Barsade, Mayer & Roberts,