Critical Analysis Of Woolworths

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Recommended: Literature review for workplace diversity

Through the comparison of the correct HR practices and policies displayed in the literature review to those provided through the interviews, an analysis of Woolworths Limited Australia’s practices and polices is evident. The analysis helps to evaluate the effectiveness of Woolworths Limited incorporating good practices and policies, and identifying whether alterations need to be made in the future. The HR policies and practices highlighted through the analysis are Equal Employment Opportunity, ‘training beyond immediate requirements to match future HR requirements’, the systematic approach of training and development, and strategic HRD.

Equal Employment Opportunity Policy
Equal Employment Opportunity is a policy “giving people a fair chance to succeed by avoiding discrimination based on unrelated factors such as age, race, sex or nationality.” (Stone 2013, p.702) Woolworths Ltd Australia has implemented EEO policy through various programs to ensure that all employees are treated fairly & equal. Sandy, the customer service team manager demonstrated her understanding of the EEO policy implemented in the organisation. She stated that “we have a variety of policies in place to ensure that everybody is treated fairly and equal, and if any issues occur there is procedures prepared to correct and rectify them.”(Appendix C.2) Woolworths Limited has been highly effective in implementing EEO, and continues to use this policy as a guideline for their training and development activities.

Through the literature review, it is further highlighted in order to achieve EEO, organisations must cater to their diverse, multi-cultural employees. Stone states “the training environment should ensure that opportunities for practice, feedback, and so ...

... middle of paper ...

... through performance.

In conclusion, identifying these key challenges and providing good recommendations for Woolworths Ltd Australia can contribute to the longevity of the organisation and successfully flourish in the future. Through the recommendations being incorporated effectively, the organisation can also develop a competitive advantage over other retailers, such as Coles. However stating this, Woolworths has evidently highlighted throughout this paper that as an organisation it has been successful in the past and present. This is due to the organisations effectiveness of its compliance with most HR practices and policies. Woolworths Ltd Australia is one of world’s biggest retailer and evidently still faces challenges throughout their organisation, however the way they deal with the challenges and issues that arise is the reason for their success.

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