Corporate Strategy

1645 Words4 Pages

Introduction Corporate strategy is a broad topic that any company cannot afford not to have if success has to be assured. The modalities that an organization puts in place to include corporate strategy or as part of corporate strategy also have a great contribution to the profitability of that organization. In this research paper, the learner will focus on Essex Fire Authority and the strategy that the authority has adopted for success in its service delivery to the community. Corporate strategy calls for consideration of corporate social responsibility, profitability, customer satisfaction, sustainability and application of technology in its service delivery . Corporate social responsibility It has been said that laws are not enough to help corporations to fulfill their social responsibilities . The main reason this is so is because the legal system makes most policies that are in the category of ‘Thou shalt not’ without necessarily explaining what should actually be done. However, corporate social responsibility demands that an organization make structures that cater for the welfare of the society. For example, in this case study, the Essex Fire Authority has designed its approach in such a way that since from its inception, the customers have always been at the center of the operation . It has been argued that there are two commonly used approaches as far as corporate social responsibility is concerned. The first is an organization that treats all its customers in an equal manner such that all customers feel valued at the same level regardless of their social status . Being a fire and emergency response department, the Essex Fire Authority does not prioritize where to go in case of multiple emergencies but rather gives equa... ... middle of paper ... ...nal of Business Strategy, vol. 32, no. 5, 2011, pp. 43-50, Retrieved 12 November 2011, Ebscohost Database Essex Fire Authority, Corporate strategy: what and why 2011-2015, Essex Fire Authority, 2011, Retrieved 16 November 2011, IFAC, Sustainability framework, Retrieved 31 January 2010, Kocmanová, A, Hřebíček, J, Dočekalová, M, ‘Corporate governance and sustainability’, Economics and Management, vol. 16, 2011, pp. 543-550, Retrieved 16 November 2011, Ebscohost Database Kreng VB, & Huang, M-Y, ‘Corporate social responsibility: consumer behavior, corporate strategy, and public policy’, Social Behavior and Personality, vol. 39, no. 4, 2011, pp. 529-542. Retrieved 15 November 2011, Ebscohost Database

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