Summary
In this report I am going to cover the core communication principles. I will discuss the different methods of communication as well as the tools that can aid the needs of your audience. I will also examine how different cultures affect the way people communicate in the work place.
Throughout the report I will evaluate my own communication skills and provide my opinions on how I can improve them.
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Introduction
Communication has a significant importance on human interaction: It can create and convey information, form and strengthen relationships and persuade others. It preserves a sense of identity to people and can create communities from it. Communication is wide reaching. Done well you can positively
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I am able to understand what is being said and able to reciprocate my own thoughts and views. I can also empathise with other people’s opinions and can put myself in their position on the subject matter.
However my reservations in speaking up can be seen as a weakness. I am anxious about speaking in public because if I make a mistake then I could come across thoughtless and my audience may not take me seriously.
I can foresee countless opportunities for me to strengthen my public speaking skills throughout the duration of this course. I will endeavour to prepare myself in order to accomplish my goal, as failing to prepare means preparing to fail.
My reluctance to receive help from others can be a hindrance. I do not like to be a burden on others, so do not accept help easily. This can change.
My improvement plan sees me more proactive in communication and trying to become more extrovert. I would like to participate in more public speaking roles thus improving my confidence. This will then allow me to structure my communications in an effective way to reach my differing target audiences.
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The original message may be lost in an individual’s inner dialogue. They would try to understand what is being said but the original message is gone.
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5.0 Awareness of how culture can affect communication in the workplace
Culture can affect communication in a massive way. A company that’s branching out in the world must be able to adapt and understand other cultures, its norms, values and behaviour.
Different cultures respond to situations differently. In Japan it’s seen as reverent to wait and come to a consensus before making a decision. In America they would respond quickly in order to seem decisive.
It is important to remember that not all groups can communicate effectively with others. This could be due to poor linguistic skills or not understanding shared expressions to interpret meaning. As a result, the company may suffer.
5.1 The Iceberg metaphor
The iceberg metaphor (see fig. 2) is used in culture training. The iceberg represents the hidden depths of a culture. The overt aspects that are visible to an outsider are e.g. food, clothing and gestures. Covert aspects are things like values, social etiquette and work
It is actually the worst side of me that I need to change for good. To be such a passive or introvert person but indeed you are actually a very talkative person is really ashamed. It feels like somehow I am being another character side of me that I don’t even like it. However, in a good perspective way to look at my poor communication skills, I get to learn how to gain my self-confidence privately or most probably in public and to avoid misunderstanding situation as well. There were saying that we need to take advantage of every opportunity to practice your communication skills so that when important occasions arise, you will have the gift, the style, the sharpness, the clarity, and the emotions to affect other people (Rohn, 2009) and this beautiful words really motivated and inspired me to improve my communication skills. Furthermore, friends and family also helped to build the courage in and out with positive vibes that they have poured
Communication is the process of conveying information to each another using words, actions, or by writing the information down to be read by another person. Communication is something that most people do at some point each day, and is an important part of life especially in a working environment. “The concept of communication is an essential part of every profession, and it is required to foster and maintain healthy relationships”( Jasmine, 2009, para. 1).
In reviewing organizational communication as people, there are occurrences that allow for people of different cultural perspectives and who may speak different languages to create relationships to achieve diverse purposes. These relationships are forged when human interactions and communications amongst people who share similar interest both work and interpersonal interactions.
The average worker spends two-thousand and eighty hours a year at their place of employment. Communication within the workplace is often overlooked or not given as much importance as most people should allow, given the amount of time that is spent there. Beyond the more basic verbal speech, one must be aware of the nonverbal symbols and noise that can have an effect on communication. There are also cultural, environmental and internal factors that can effect communication and how successful it can be. The various perceptions that an individual has developed over their life can also effect communication. One’s ability to communicate effectively will determine the success and enjoyment that is to come from their job.
Some suggest that a difference among cultures introduces conflicts to communication. Communication barriers can often lead to employees having difficulties understanding tasks and objectives, as well as expressing their own individual needs. Communication problems can often lead to leadership not tasking said employees which leads to feelings of isolation and discrimination. However, some employees use their language barriers as a manipulative means to discourage management from spreading the workload their way.
Making a successful public presentation or speech to an audience was a very big task for me before I joined the public speaking class. I was always frightened and very nervous. Since then I now understand the process of making a speech or a presentation including coming up with a topic and from this topic develop the main points of the speech, research, organize my points, revise them, edit and make a magnificent presentation to any audience. People in the audience might sometimes agree or disagree with my opinion or points, it was therefore necessary to communicate my information clearly to the audience without making any judgments since every person was entitled to a different opinion and views about things.
I like communicating with other people, and much of my life consists of me with my friends. Communicating with people is a good way to become social and comfortable around people. Public speaking is my least favorite part of communicating but I feel if I go into business, it will be one of the most important things to learn. If I have to give a big speech, it could be the first time several upper management bosses really hear what I have to say, and if I give a poor speech and look frightened, it could make them think I am incompetent and cannot communicate.
Can the effects of cultural misunderstandings can be painful for the individuals, but also for the organization as a whole. Embarrassing situations and inadvertently insults, offenses and failure to achieve individual and organizational goals are among the consequences of the joint. Experience of many managers and researchers in the field of strategy, organization, and the development of the theory of the organization suggests all this ", the study of cultural issues at the organizational level is absolutely essential to a basic understanding of what goes on in organizations, and how it works, and how to improve" (Shin 1990).
Some strengths that I use while giving a speech are the use of different pitches, the use of different volumes, the use of different facial expressions, and good posture. Some weaknesses that I have while giving a speech are the use of vocal fillers, the too fast of a rate at which I speak, the lack of eye contact, and the nervous movement from my body. I know that I have a lot to improve on when it comes time to get up and speak in front of others. However, I do feel that only after three speeches in my public speaking class, I have grown and become a better public speaker. Each speech that I have done, have gradually gotten better, but I do believe my dramatic reading speech was my
Communication plays a key role to a leader. To have communication skills is to have the ability to express oneself clearly to others. It is extremely important as...
Communication is very important to human beings. Good communication skills can help people achieve success in life. “When we communicate we always have a purpose. We don’t just communicate for its own sake.” (O'Sullivan, 1994) When students communicate with teachers, they can know what they can do or what they cannot do which may lead to better teaching and learning. When employers communicate with employees, they can know their employees’ wishes, as well as, feelings about their jobs, so they can cooperate well which can contribute to the sustainable growth of companies. Moreover, when people communicate with other people, especially people from other countries, they should know those people’s cultures which can help them avoid
Effective communication skills enable people at all levels of the community to work together to achieve the community’s goals and move it forward on the path of success and development.
Communication is one of the most important factors in our lives. It dictates the relationships formed with the individuals in personal and professional lives. Effective communication provides a foundation for trust and respect to grow. It also helps better understand a person and the context of the conversation. Individuals often believe that their communication skills are much better than what they actually are. Communication appears effortless; however, much of what two people discuss gets misunderstood, thus leading to conflicts and distress. To communicate effectively, one must understand the emotion behind the information being said. Knowing how to communicate effectively can improve relationships one has at home, work and in social affairs. Understanding communication skills such as; listening, non-verbal communication and managing stress can help better the relationships one has with others.
Review of Related Literature According to Oxford Advanced Dictionary the definition of speaking is: “to express or communicate opinions, feelings, ideas, etc., by or as talking it involves the activities in the part of the speaker as psychological (articulator) and physical (acoustic) stages.” Or “speaking is to make use of language in an ordinary, not singing, to state view, wishes etc. or an act of spokesman”. Penny Ur (1996:120) in her definition of speaking states: “Speaking is the most important skill since people who know a language are referred to as “the speaker” of a language. In addition, speaking is the ability that includes all other kinds of knowing.
Communicating effectively and in a professional manner is not only important in how other people view us; it could determine which jobs we are able to obtain as employer Kevin Weins brought out. Everyone can benefit from trying to communicate more effectively. Trying to improve my own communication skills has helped me in my own life and career and can help other people in their own careers and in their daily life.