Consumer Protection

2350 Words5 Pages

Consumer Protection

In this guide I will clarify many issues concerning consumer

protection, the first issue I would like to clarify is what consumer

protection is all about.

Consumer protection is about protecting ordinary people who buy goods

and services, from the being sold faulty goods or poor quality

services from dodgy traders.

Any person has some basic legal rights if a product or service is

found to have a false description, is of poor quality or not fit for

its purpose.

There are five main consumer protection laws which serve to protect

these rights, they are:

1. The Sale Of Goods Act 1979 And 1995 (protects the consumer against

faulty or poor quality goods)

2. Supply of Goods and Services Act 1982(Services standard are

protected by this act)

3. The Consumer Protection Act 1987 (Relates to price and safety)

4. The Trade Descriptions Acts of 1968 and 1972 (protects consumers

against misleading information)

5. Consumer Credit Act 1974 (protects the consumer when he buys on

credit)

Now that you have a little knowledge of what consumer protection is I

would like to put you in a situation and show you how a consumer can

react to a situation in the most effective way should a circumstance

concerning consumer protection turn up.

With a little knowledge of the consumer protection laws a person can

get the most benefits from a situation.

For example if you bought a cabinet or range of cabinets for your

kitchen and you’ve open the packaging and started to build it however

as you are building yo...

... middle of paper ...

...rather than criminal matters

Criminal law the part of the legal system which relates to punishing

people who break the law

Claimant a person who asks for something which they believe belongs to

them or which they have a right to

Complaint when someone says that something is wrong or not

satisfactory

Consumer protection noun [U]

the protection of buyers of goods and services against low quality or

dangerous products and advertisements that deceive people

Defendant a person in a law case who is accused of having done

something illegal

Law a rule, usually made by a government, that is used to order the

way in which a society behaves, or the whole system of such rules:

Legislation l aw or set of laws suggested by a government and made

official by a parliament

Offence an illegal act; a crime:

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