Conflict Management: The Causes Of Conflicts In The Workplace

Conflict Resolution

Conflict can happen in any organization. It can be viewed as a difference of opinions, ideas or beliefs. Conflict between supervisors and employees can create friction and can be uncomfortable, frustrating, and stressful. It is important to know how to resolve conflicts in the workplace. Not being able to deal with a conflict can jeopardize your job and the organization. “If you understand the cause of a conflict, it can help you resolve the conflict and help prevent similar recurrence” (DuBrin, 2015, p. 199). Dealing with conflict can be stressful and can hinder an employee’s professional growth. Learning how to deal with conflict in the workplace can help build strong relationships, overcome challenges, succeed at work,

It is important to communicate when there is a conflict in the workplace. Always be calm and professional when confronting someone. Conflict in the workplace can affect job performance, morale, and can even ruin an organization if it does not get resolved. In order for a conflict to be effective, one must assess the situation and the people that are involved. In my current job, whenever there is a conflict, I immediately attempt to resolve it. I confront the individual and do my best to solve the problem. I learned from my past experience not to dwell on the problem, but attempt to resolve the problem immediately. At my current job, I had to deal with a co-worker that was rude at work. I was feeling frustrated and offended; therefore, I decided to immediately confront the individual. After speaking to my co-worker and letting her know how I felt, she apologized for being rude. She was going through some personal issues and did not realized what she was doing. This approach help the situation from escalating into something bigger. According to DuBrin (2105), “rudeness in the workplace is just a natural extension of rudeness occurring in everyday life”