What else should we know about you? I have experience working in a used clothing store Uptown Cheapskates managing and tracking new inventory. Also working the sales floor and completing sales transactions. While I worked at Uptown Cheapskates the store was ranked consecutively in the top 20 in the national franchise. Why do you think people continue to shop at our store? People shop here because the selection of merchandise is extensive, and the quality is excellent. The associates are always helpful and friendly. This Stores strives on customer service. What type of working environment do you expect to have while working with us? I expect to work in an environment with team spirit. Around people with a sense of humor who socialize with customers along with each other, but also take their job very seriously. In order to promote a winning environment. How would you handle an unsatisfied customer? First apologize for the inconvenience even if it was not your fault. Second listen to the customer, confirm you are addressing their concern. Then take responsibility, stay positive and calm, explore solutions and stand your ground in order to not break company policy. At Aerosept when presented with an unsatisfied customer. I stay positive and calm, …show more content…
First I would apologize for the inconvenience. Then I would have to open the aerator up and show the customer the part was indeed broken and in need of repair and I was not trying to scam them out of their money. This is what a lot of customers assumed when they heard the aerator running. At this point I would explain to the customer he or she has two options, either to buy a new aerator or to buy a repair kit with the pros and cons of each choice. Once the customer stated what they wanted to do with the aerator I would then fix the problem and address any other concerns that customer
The company had to be the second largest retailer shop in the US; it has many advantages that come along. The customers well acknowledge the company and its brand have been well established.
The people in the company and the passion which the people have for what they were doing.
First, Nordstrom is unique through its excelling customer service. As a full-service retailer, Nordstrom assists customers in every phase of the shopping process. Because they carry more specialty goods, customers will need and want more assistance leading to increased value of customer service. One of their policies is that they will accept any merchandise that people bring back without asking any questions. As a result, people feel more confident about purchasing products from there, since they can buy something with the comfort and knowledge that Nordstrom has an excellent return
I have 5 years of retail experience, and pride myself on being friendly, helpful and professional in any situation I encounter. I strive to offer top-notch customer service to every customer I interact with.
Some of the responsibilities of the managers include contacting the customers and explain them specific issues that postpone their orders. Often times, order require certificate of analysis which provides impurities of the material. Some items require specific amount of impurity based on the element and material. What do we do when specification does not meet the requirement? Customer is contacted momentarily, and additional tests are being conducted in house as well as with third party. Nothing leaves our doors until we know for certain we have followed all ethical guidelines and regulations.
Individuals seek work environments that will are best suited to their personality type and pattern.
so a lot of people will come to there shop for that reason as you can
Retail work is best known for low pay, difficult customers, and long shifts. Although this is at times true, retail work can teach people valuable lessons and skills that are used on and off the job. As a Sears sales associate, I spent my last summer working in retail, enduring both tiresome hours and demanding buyers. Through this experience, I learned tricks and skills that are useful to survive a job in retail.
Thirdly, the company is committed to delivering superior quality of products and services. It earned a reputation of a convenient and reliable brand that offers the lowest prices, one of the fastest and lowest shipping, widest selection of goods, and many additional features with its services.
Another good way of looking for a job, is to actually walk into the store/place that may be a good place to work. Up at the customer service they have job applications. Ask one of ...
Finally, follow up with the customer. Business and companies have an opportunity to make sure that the customers needs or issues were met and resolved. You can follow up with your customer by phone, email or even a letter to make sure that the issue or solution was solved to their satisfaction. If it wasn’t solved or resolved at that time that you will continue to find a workable solution and keep them informed. Sometimes going above and beyond will exceed the customers expectations and they will become loyal customers as well as customers that will share creating new customers.
There are a number of reasons why people shop at malls. For one thing, people malls extremely convenient. In addition malls provide shoppers with a great variety of stores and shopping opportunities. Finally, and perhaps most importantly, malls are great places for entertainment.
Consumers are concerned not only about a product breaking down but also about the time before service is restored, the timeliness with which service appointments are kept, the nature of dealings with service personnel, and the frequency with which service calls or repairs fail to correct outstanding problems. In those cases where problems are not immediately resolved and complaints are filed, a company’s complaint-handling procedures are also likely to affect customers’ ultimate evaluation of product and service quality.
The employees are the heart of every company in my opinion and my dream company must be a place where they are perceived as the greatest asset by the owners. It is also a place where a healthy work environment dominates and where employees are encouraged to continue to self-improve. The owners of my dream company can expect loyalty from their employees and continues efforts to exceed their expectations.