Resource: Wordpress (792 words) Title: 6 Golden Traits That an MBA can learn from Mumbai’s Dabbawala Keyword: job for MBA freshers Description: Content Formed in 1890 by Mahadeo Bhavaji Bachche and re-launched commercially in 1968, Mumbai Dabbawala’s have now become an important part of city’s supply chain. Divided in a group of 25-30 people, around 4000 to 5000 dabbawalas are responsible for the timely delivery of almost 2 Lakh lunchboxes in different corners of the city. With utmost organizational skills, these dabbawalas have created a unique example for all the management students. What can an MBA learn from these extremely organized and disciplined dabbawala’s; who’s immense hard work and management skill, converted a mere service into …show more content…
Dabbawalas work is based on 6 key fundamentals. If wisely implemented these basic management principals can add high value to an organization’s end-goals. As an MBA fresher who is looking for a job, it’s important to incorporate these basic yet important skillset in your life and resume. 1. Discipline: Dabbawala’s are extremely disciplined professionals. Maintaining accuracy in every 2,60,000 transactions/per day is not an easy task and there is no place for any indiscipline. For a dabbawala “Error is Equal to Horror”, and they have maintained 100% track record of on-time delivery. Mistakes are extremely …show more content…
Work Management: If a team member is not able to perform his work or fall sick, someone is always there to manage his task. There is no legitimated retirement age of dabbawala, even a senior worker help others and is paid same salary. There is no room for error but a backup is triggered if something unexpected interrupts the process. Each dabbawala works in synergy to achieve the same goal of “on-time delivery”. Important Management Lesson – “If a team focus on end goal, nothing can stop them to deliver unexpected results.” 4. Time Management: Time is crucial. Dabbawalas can’t be late. They have to deliver lunchbox before lunch on given address. Hence, their entire work depends on effective time management. Each task has to be completed within given timeframe. If someone is not able to do so, alternatives are performed immediately. Important Management Lesson – “Time is crucial and success of a project lies in efficient time management.” 5. Simple, Flexible & Accurate Process: Dabbawala’s use zero technology or software to manage their work. Every code that they use is simple and has basic information like, street/floor address (office and residence both). They use a standard organization method which does not change. The tiffin’s used for delivers are of same structure and have standard codes. Visual data is used to remember key facts like who is the owner of lunch box,
UPS is the largest parcel delivery service in the world. They also help their customers its customers with supply chain management, logistics, and financial services. UPS used to be a trucking company with technology, now it¡¦s a technology company with trucks. One of the UPS¡¦s key success factors is the way they manage their operations. Their carefully designed network of vehicles, sorting facilities, and hubs combined with their IT system, allows them to pick up 13 million packages each day from 2 million addresses for delivery to over 6 million commercial and residential addresses worldwide with highest levels of reliability, efficiency, and speed. Also the integration of its air and ground operations gave UPS the ability to optimize utilization of its assets while still meeting customer service requirements. Other key success factor is UPS¡¦s human resource management. UPS has lowest turnover rates in the industry and succeeds in developing a portion of its workforce for management positions each year. The company¡¦s unique culture emphasized accountability and efficient execution at every level of the organization.
This chapter will discuss about the solution to the issues in previous chapter. This chapter will explain about the step or procedure that needs to be taken by Yamato Transport (TA-Q-BIN) in order to solve or reduce the problem. For services quality issues TA-Q-BIN have to improve the customer satisfaction in order to increase the quality of their services. Yamato also need to recruit more staff to solve under staff issues.
The City Couriers case study will be examined in regards to the company’s overall performance. The internal and external environments of City Couriers will be analysed in regards to the key performance requirements and key success factors. Issues with performance measurement, feedback, development and remuneration will be identified. Furthermore, the issues relating to validity, reliability, fairness and cost-effectiveness in the management of both performance and remuneration will be explored. This assessment aims to highlight the current situation and areas of improvement at City Couriers.
All organizations and businesses exist to meet some specified goals with some predetermined strategies and resources. A basic measure of effectiveness in an organization is evaluating how much an organization is able to achieve, and comparing it with the expected achievements to make sure that goals tarry with results. If the real performance deviates from the set expectations, measures to cater for that are taken. Delivering goals or results within the time periods and financial costs is a key component of organization and business success. The management or appropriate project leaders have to look at the available resources and budget on them to meet customer expectations and needs. In all projects time management is of essence according Hurink (2011).
Lastly, in term of services and management of the Islamic institutions. The Islamic needs to have a training process for all theirs staff who works under the Islamic institutions. They needs to provide a huge knowledge of Islamic and important of Islamic financing to our life. From this, it would increase the awareness of Islamic finance. The workers also can deal with their customers or investors more effectively and effeciently when it goes to the Islamic financing. It also would create customers loyalty on their products and services. The information also would spread accordingly based on the shariah principles.
As the individuals have unique skills and have different style of doing work one should take a moment to appreciate the teamwork. Considering the result of the tasks which is required to achieve and complement each individual’s contribution in achieving it. The successful team project maximizes the member’s talents and empower the teamwork ability which comes from the group’s cohesion which is focused on a common goal.
He has a rich experience over 20 years in distributing Financial Services and consumer durables. He has joined Bajaj from American Express, were he worked in various positions in their personal loans and consumer card business for over 9 years. He deals with the unsecured business and personal loans of Bajaj Finserv Lending.
There are a number of features or principles which are attributable to the Mudarabah contract. These include nature of contract, capital, profit sharing right and treatment of losses.
In my opinion, there are some managerial roles that a manager needs to follow to become successful in the company. Depending on organizations these managerial roles changes and to be successful in business, every organization must assign right person for managerial roles. Finding a right person to a particular managerial role is really hard to do but there is another factor that we can consider here, which is the managerial skills. Managerial skills help a person to perform the managerial roles effectively. So by evaluating a person’s managerial skills we can identify whether he is suitable for particular managerial job or not. There is a company called Tata group, which is one of India’s biggest company, follows certain procedures which is called the Tata way, for dealing managers which includes hiring, training and assigning efficiently and effectively. This is reason why managerial job in the Tata group became my favorite job. This paper examines how this unique procedure for dealing managers make the Tata group successive and how can the study of organizational behavior help to replicate it and maybe even improve it.
Business today is inextricably intertwined with technology, from the smallest home office, to a multinational corporation with multiple monolithic legacy application. It is impossible to be in business today without confronting the issues of technology. The way we do business today is different than 30 years ago. Technology has evolved around the areas of telecommunication, travel, stock market, shipping even around our daily lives. E-commerce a system by which people can buy, sell and deal without even seeing the person on the other side has taken a front seat in improving the economy of countries around the world. Technology today has made it possible for monetary institutions to help locate the customers resources and help solve their problems at any given time through online banking. The Internet, a boon to all business, is playing a part of a catalyst; it links millions of customers to its suppliers and vice versa due to this, manufactures are able to cut the role of middlemen and are able to deal with the customers, giving them the ability for direct input from the customers about their choices and views of their product. The busi...
In the workplace, time management is an important factor in everyone’s day-to-day work. If a person’s time is well managed, it is possible to achieve a greater amount in a shorter space of time. How effectively people manage their time has a major influence on aspects of their working lives and their personal lives. Effective time management can have a hugely positive effect on a person, it can lead to a focused and disciplined mentality, giving a higher level of productivity, greater efficiency and an all round positive attitude in life. This benefits the individual, their team, the company they work for and also their friends and family. An example of this is an employee who prioritises their jobs at the start of the day; this gives them a structured day and ensures they have time to complete all of the important jobs. However, if time is poorly managed it can lead to inefficiencies, work overload and added pressure, this could eventually lead on to other issues such as stress.
what you can help them achieve. You will also encounter those clients that are there
The second pillar is called, Delivery, which is ensuring that the high expectations KPMG has set for their employees are achieved through exceptional delivery of tasks given. Although setting high standards for the material of work may seem unnecessary, exceptional delivery is important since it challenges and retains employees and keeps clients happy.
After completing my graduation in 2010, I joined Wipro Technologies as a project engineer in Banking and Finance group. Initially I was required to complete multiple training sessions on Banking fundamentals, merger & acquisition, securities etc. As a software engineer those training sessions helped me to understand basics of Finance. Initial year of my work was completely focused on analysis of application’s issues and to improve application performance, my team successfully implemented maintenance release which helped 2000 users across globe and helped to earn 9.8 rating out of 10 in CSAT survey. In early 2012, I received the role of a lead developer for a project, which aimed to bring new billing and invoicing framework for Wipro Technologies. It was a daunting and rigorous task for me to understand and implement a whole new f...
The Islamic market is being very profitable, but the effectiveness of the operations has been relatively limited due to lack of development of the business unit due to the short existence of the moderm history.