Case Study Of Canon

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Introduction American and European corporations dominated the international business arena until the Japanese manufacturers made inroads into US markets with their high quality low priced products. They introduced production systems such as Kanban, Just-in-Time (JIT) and 5S that changed the culture within production facilities. They internationalized the world with those businesses that had competitive advantages over local firms in terms of costs, quality and management practices. Over a period of time they also entered non-core businesses where they lacked competitive advantage (Anthony Goerzen., 2007). They paved the way for other Asia Pacific businesses to enter global markets. This essay traces the reasons for the growth of Asia Pacific …show more content…

Canon entered the US Market in 1955 with its range of cameras and slowly in ten years the company began to sell copier machines (Anon., 2016c). Canon chose to enter the copier market with different market segmentation. It divided the market in terms of end users thereby creating a larger pool of buyers and targeting SME (Small and Medium Enterprises) as well as for individual buyers. Canon operated through a dealer network and did not lease their machines but sold them. At that point of time Xerox dominated the copier market. It capitalised on high volumes of its corporate customers by producing for them high speed and high volume handling machines. The company sold through its own sales force teams. Instead of an outright sale of its machines the company chose to lease it to its customers. Xerox was successful through the 60s and 70s because of its unique strategy and well-defined customers, products and services. While Xerox focussed on speed of its machines, Canon chose to market on the basis of quality and lower prices. Canon penetrated the copier market and became the leader within twenty years. Instead of grabbing Xerox’s share as IBM and Kodak, Canon selected market penetration (selling to more customers) through a distinctive strategic position (Markides, 1999). Its competitive advantage was in building …show more content…

Every organization according to them must have a strategic intent that links the ends to the means. The strategic intent has three attributes (given below) and involves a process of (i) setting the intent, (ii) setting challenges and communicating those to people to achieve, and (iii) empowering people to contribute to the strategic intent. (a) Sense of direction – the products or capabilities the organization hopes to build in the future; (b) Sense of discovery – the promise of embarking on a new journey to reach the future; and (c) Sense of destiny – an effort to which people in the organization attach considerable

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