Carol's Olivares Case Study

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Recommended: Different cultures in communication

Demographics Carols Olivares is 38-years old and identifies as a Mexican-American man. Mr. Olivares has two children, Max (8) and Emma (6). Mr. Olivares resides in the United States, and lives with his wife of 12 years, Margret Olivares. Mr. Olivares was laid of two months ago from his factory job. He currently works as a day laborer for his local city and works long days (including double shifts) to make ends meet. Mrs. Olivares reports that her husband has increased his drinking in the last few months and has began to withdraw himself from family outings. Mr. and Mrs. Olivares both report difficulties with the English language. Mr. Olivares is coming to the agency with his wife to address their family problems. Culture The client, Carols …show more content…

Upon initial intake, Mr. Carols mentioned that he struggles with the English language. Mr. Carols stated that the English language “makes living in the U.S difficult”. The first cultural dilemma in this situation is the language barrier. In many cultures, communication is very important. Every culture has a unique style of verbal and non-verbal communication. For example, in Arabic culture it is extremely rude to say the word “what” to anyone older than you. Whereas, in American culture this is practiced regularly. The communication barrier between the client and the Social Worker may cause the client to feel uncomfortable at times and possibly even insulted. According to Valuing Differences and Diversity (1977), “if Hispanic individuals with whom you talk do not speak your language proficiently, encourage and praise them for their effort to learn your language”. (Wittmer, p. 137). It is recommended not to ask the clients whether they would like to strengthen their English, but rather to recognize their struggle and to commend them for the efforts. Furthermore, the dynamic of learning the English language has changed completely over the past few years. According to an article by

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