Business Operations Management Case Study: Whole Foods

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1. Analyze effects of the democratic approach to store operation and hiring new associates on store performance. (Ch. 13) The democratic approach has been very beneficial to Whole Foods and is probably one of the factors why the company has been so successful over the years and still has a competitive advantage above other company. Whole Foods stores are operated through teamwork and the overall goal of the company. The company values being inclusive and resolving conflicts peacefully within the company without a union. The employees who are hired are voted for employment by other associates and once hired go through extensive training making them very knowledgeable of the company’s products. Consumers in the store can feel and see the difference

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