Business Analysis Of Aeon

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AEON is emphasizing on the thought of Anglo-Australian school. The thought has the main idea of having good quality management service in order to maximize the optimum level of delivering the value to their target customers. This can eventually enhance the customer relationship between customers and companies in order to target the greater potential market. This model emphasize on six market models, which are the six stakeholders group that a company should focus on in order to achieve the objectives. The six markets include internal markets, referral markets, influence markets, recruitment markets and suppliers market. In order to optimize the level of production and services, the six market models should be strongly build and retain.
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Suppliers are the parties that will supply goods and services to the company in continue basis while alliance are the parties that provide the skills and capabilities to a company. AEON has many suppliers from different places and countries. They built a strong trust relationship between the company and suppliers. This can ensure that AEON will be source by quality and quantity products and services all the time. By this, the variety of stocks in Aeon is enough to be offer to their customers. Besides that, this can also ensure the products and services of AEON are in good quality in order to maximize the satisfaction of …show more content…

This includes the staff and department of the company. AEON operation divided into various types of departments to achieve efficiency in management. In order to provide the best service to their customers as this is the aim of AEON, they engage themselves in many recruitment and training programs in order to enhance the competence level in human capital. This will eventually give the opportunities to their employees to upgrade themselves in both knowledge and practical skills. There are several programs offered by AEON to enhance the staff’s assemblies. Management Trainee and Retail Trainee program gives opportunities for fresh graduates to take part in retail industry in AEON. Besides that, AEON Business School, which is an in-house training program, had offer to AEON’s store and shopping centre managers in 2012 to upgraded the employees’ skill sets and enhance them in leadership and management skills. The Service Transformation for Excellent Performance program of AEON currently offered to their employees in order to ensure the customer service levels beyond the expectation of their

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