Let me begin by giving you a brief history. I was hired in 2008 as an operating room (OR) circulating nurse. I made very good friends with 4 other girls from the OR. One was a surgical tech, another was a circulating nurse, the charge nurse (at the time) but has gone back to just circulating and the other was and still is the OR nurse manager. For years, all of us would hang out together as well as take short weekend vacations together. In July of 2015, I was promoted to the OR Assistant Nurse Manager/Charge Nurse. This is the point where for myself, certain conflicts began. As the new Assistant Manager, I knew that there were some different aspects involved in my job. One main aspect was making sure that the everyday details of the OR ran …show more content…
With my conflict, I believe that all four of these stages are present. This conflict is felt on a daily basis. Every day we have the same staff members clock in late so we have others that watch and take note of when people clock in. These happen to be the same people who have the constant call outs. Our manager does the time keeping & can see those that clock in past the approved time. The latent stage of this conflict is when other staff members voice their concerns about others clocking in late. They know that this will eventually become an issue. I also anticipate problems in the future. Those staff members who have a frequency of call out are the ones who watch others clock in. The perceived conflict is that all employees know that clocking in late exists almost daily and that others are watching and aware of this problem. Many people perceive that this will become an increasingly large issue when those that have frequent call outs express their knowledge of the consistency of others clocking in late and these people are not getting reprimanded. Those that might be getting written up because of call outs could attest this because everyone isn’t getting treated the same. This all falls back on the manager failing to discipline when needed. My biggest issue with this conflict is the manifest conflict. Our textbook states that, the conflict can be constructive or …show more content…
Ground rules make it easier to discipline, as they take personality out of the equation. A disciplinary structure should be developed, so that the mechanisms and the referral pattern to higher authority are well understood. General knowledge of this discipline pathway can often facilitate resolution at a lower level. Everyone needs to understand that there are firm limits on inappropriate behavior” (Ramsay M. 2001). Understanding how situations can become conflicts are important matters to investigate in hopes of preventing it from happening again. Every employee (in their minds) have different perspectives as to why conflicts happen. Such things include a lack of communication, feeling as if others are not doing their jobs, crazy rules, special treatment of friends as well as expectations that they feel are not reasonable. Conflicts that management may be involved in could be poor communication, lack of appropriate response to any given situation, not taking responsibility for their own errors, letting work & personal life interfere with the other, as well as not having good prioritizing
Occasionally, management strife and issues will occur because basic human nature instinct calls for disagreements and social interferences. However, it depends on the upper level of management to deal with problems that occur in a timely and effective manner that benefits all parties involved. There are a number of reasons that management discrepancies may occur, with the leading being various attitude problems. If team members feel underappreciated or taken advantage of they will show their disgruntled feelings, and it can cause serious issues if not handled immediately. The second are communication issues, ...
“Behind every great nurse there is a running CNA.” This statement is true, however only in the long-term care setting of nursing homes. Certified Nursing Assistants/Aides can be found in different settings, as well. Such as, hospice environments, and the homes of those seeking home healthcare. In each environment, CNA’s are important to the patients receiving their care.
Nurses are caring by nature. Nurses care for family members while at home, community members who may be neighbors, church members or friends from school and sports with children in common; however, nurses are known to display uncaring attitudes towards each other. When nurses are discourteous and disrespectful towards one another this may be known as workplace incivility. Incivility is defined by Merriam-Webster as, “the quality of state of being uncivil and a rude or discourteous act” (n.d.). Alexander (2017) related incivility to the events of the 2016 United States election as “rude and impolite behaviors that may be manifested when people feel fear or mistrust” (p. 79). Healthcare is subject to the same negative influence through communication between healthcare providers, educators and patients.
Within this essay the discussion of what the differences are between two professions in the medical field. These two professions consist of nurses and medical assistants, or other wise known as M.A’s. Each of these professions have their own descriptions and skill sets. These two professions also have differences in salary and qualifications needed to work within that pacific field. Even though these two professions are in the same field, they have many similarities and differences.
There is growing need for professionals in the health field due to the growing amount of patients and health care needs. One field in particular, is a rapidly growing field with the need for 100,000 more each year. According to the Bureau of Labor Statistics, Nurse anesthetists work under anesthesiologists and provide care before, during, and after a surgical procedure. They are also known as CRNA’s or Certified Registered Nurse Anesthetist. In order to become a nurse anesthetist, you must first obtain a bachelor’s degree is nursing. After you complete that challenge, you are required to work in a critical care unit for two years prior to going to anesthesia school. You will then complete an 18 month – two-year program that will allow you
According to Riaz and Junaid (2010), there are four levels of conflict evaluation: intragroup, intergroup, intrapersonal and interpersonal. Sources of intrapersonal conflict include inappropriate demand on one’s capacity, goal incongruence and mal-assignment. Mal-assignment rises in cases where an employee is allocated a task to which he or she does not have the right skills or knowledge, commitment or aptitude. The employee experiences an overloaded qualitative role resulting to role conflict. The employee is unable to satisfy the specified capacity even if he or she works to his or her capacity leading to quantitative ro...
A Certified nursing assistant is one of the members of the health care team. It is also known as a CNA or Nursing Aide. They refer to the ones they care for as residents or patients. In the medical field, a CNA is the lowest paid, however they are the ones who do all of the work such as physical work. They come in contact with the residents more than anyone else; they are the prime care givers. They are always under the supervision of licensed practical, licensed vocational and registered nurses, known as LPN/LVN or RN. The residents/patients that they deal with need long term care, like nursing homes and caring for them at their home. Since they are long term, staying with a faculty up to several months and even years, many CNA’s create a bond and close relationship with them. The main thing they do for them is produce basic care for them or known to them as activates of daily living or ADL. Great paying CNA jobs are very easy to find, even though it requires little training and a variety of skills.
Mrs. Denise Callaway (RN, BSN) is my charge nurse at the hospital in rural Georgia. She is a patient advocate. In her interview, she stated that she is a patient advocate first and foremost. She believes that all nurses, RN?s and LPN?s, have a responsibility to advocate for their patients. She admits that she try to put herself in the patient?s and/or family?s place. She was taught to? do unto others? and she has followed that philosophy throughout her nursing practice. Mrs. Callaway always encourages her staff to see the best in the patients. She never sets in an office. She is always out on the unit helping staff, it does not matter if it is housekeeping, and she is always there to lend a hand when needed. She always includes her patients
As an advanced practice nurse (APN), one must interact with other medical professionals cooperatively and collaboratively to ensure the best outcomes for his or her patient population. Interprofessional collaboration happens when providers, patients, families, and communities work together to produce optimal patient outcomes (Interprofessional Education Collaborative Expert Panel, 2011). This type of teamwork and cooperation ensures that all of the providers caring for a patient act in a cohesive manner in which everyone including the patient plays a role in the management of the individual’s health. The purpose of this discussion is to evaluate interprofessional practice and provide the view of a
To date there has been limited research on charge nurse competencies, job satisfaction, and development. Additionally, there are no validated instruments to measure these constructs as they relate to charge nurses.
Conflict has been an issue for man since the dawn of civilization. In today’s fast paced world conflict, especially in the workplace, is a frequent occurrence. When that workplace is a health care environment where lives are at stake, emotions run high and collaboration with many different disciplines is required conflict often becomes a prevalent part of everyday life. Conflicts in the workplace can lead to reduced morale, lowered productivity resulting in decreased patient care and can cause large scale confrontations (Whitworth 2008). In the field of nursing whether a conflict is with a peer, supervisor, physician, or a patient and their family, conflict management is a necessary skill.
Conflict is a natural inevitable condition in organizations. Conflict occurs every day in a variety of situations ranging from emotional disputes between colleagues, to disputes between departments about lines of authority, to legal disputes involving several organizations. According to Sullivan and Decker (2009), conflict is defined as the consequence of real or perceived differences in mutually exclusive goals, values, ideas, attitudes, beliefs, feelings, or actions within one individual, between two or more individuals, within one group, or between two or more groups. Conflict arises for many reasons and can be characterized in numerous ways. Jehn (1995) discusses the types of conflict regardless of level, as task content conflict, emotional conflict, and administrative conflict. Furthermore, conflict can be a situation that is beneficial or detrimental to the organization and or those who are involved. Considering the statistics, DelBel (2003) states that worldwide, nurses are three times more likely than any other service occupational group to experience workplace violence, and United States (US) health care workers face a 16-times greater risk of conflict than other service workers. In addition, more than half of US workplace aggression claims emanate from the health care sector (DelBel, 2003). Therefore, it is incumbent for nurses to understand that conflict can be successfully managed through the understanding and application of various conflict-management techniques and negotiation skills. While not all workplace conflict is avoidable, research indicates that a significant portion of conflicts are preventable. The purpose of this paper is to provide a description of an incident that occurred during clinical hours, des...
Ever since I was in middle school I dreamed of working in the medical field. I realized nursing was the profession for me when my grandfather became terribly sick with lung cancer during my freshman year of high school. It puzzled me that one of the healthiest and most physically active people I knew could be afflicted by such a damaging disease. After watching my grandfather’s suffering and the pain my entire family felt from his death, I knew I wanted to go into a field to help others that are facing the same challenges. This is when I discovered all of the opportunities that a career in nursing could offer me.
I’m interested in becoming a Nursing Assistant, because I want to give back to my community and educate myself better within another branch of health care other than my intended career. In the past two years of volunteering at Aurora West Allis Hospital, I have noticed how nurse assistants have a respectful, but beneficial relationship with patients to stimulate their recovery. After learning about my opportunity to apply for this position, I took the initiative to conduct an investigation about the career. In my personal perspective the patients’ needs are a priority, and knowing that it’s a principle in this position engaged me to apply. Being able to form part of this team would allow me to interact with patients and staff in a more professional
Manager and leader are often used interchangeable. They both have different distinctive features in the role that they play. Management is a problem oriented process whom coordinates the activities of the group to maintain balance and direction (Zerwekh & Claborn, 196). Leader on the other hand One nursing leader or manager that I could think of that satisfies the role of a nursing manager is a nursing supervisor that currently works at my job. She has been a nurse for over twenty years. She graduated from the University of Connecticut with the bachelors of Science in nursing and worked five years at St. Francis Hospital as a staff nurse on the cardiac floor. She then moved to Atlanta, Georgia, where she obtained her masters of science in advanced nurse practitioner at Chamberlain College. After ten years of service at the VA hospital as a nurse practitioner, she moved to Connecticut where she works as a nursing supervisor; she also held teaching positions at a few nursing schools, works at a doctor’s office and currently working on her doctoral degree. She is the nursing supervisor at my job for almost ten years. The job responsibilities include providing patient care as well as overseeing all nursing staff in the entire facility. Also, she ensures there are adequate nursing staff during the shift interacts with families and patients and works with other healthcare providers to solve any problems that arise during the shift. In addition to directing and supervising all aspect of patient care, she also collaborates with other members of the healthcare team to provide the most efficient care. Based on the description of my supervisor, the knowledge about the difference between a manager and leader and observing her role as a nursi...