Analysis Of Setting The Table

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In the novel Setting the Table, by Danny Meyer, a story of man who joins the restaurant business is told. The events included show the movement between finding the correct job and the transformation of the industry with an initially negative perception. We see the effects of personal issues and Danny’s own ideologies and how they impact restaurants and their view on hospitality. This would be a change that would alter business methodologies and provide further success in his workplace. Overall, Danny Meyer uses Setting the Table to demonstrate the art of hospitality and the requirements needed to become successful within the restaurant industry.
The novel initially starts off with the introduction of Danny as a kid and the involvement of his family in the business environment. Since the age of twelve, Danny saw his father enter the hotel business where he attempted to expand and create other companies. His father experienced multiple failures and caused family issues due to his trips forcing him away from home. As a middle child, Danny was forced to endure …show more content…

As a business owner it is important to decide if you are providing service or hospitality. Service is just the deliverance of a product while hospitality focuses on the dialogue while providing the service and engaging the customer. While doing this also decide what is your main goal. In this case, Danny wanted to have success by simply having genuine hospitality. From this point on you can work on the components that help you reach your objective. As mention earlier hospitality was the main focus. This was taken a step further by inventing “enlightened hospitality.” Not only were the customers valued, but the focus was distributed on the community, suppliers, and investors as well. Making changes to your workplace may be difficult but the success accompanying it are far much more

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