Advanced Communication

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In this essay I will be elaborating on the concept of communication within the mental health services. I will further explore it’s effectiveness. The names of all involved in this reflection have been altered and pseudonym used in accordance with (NMC 2008). I will explore the definition of communication, its rationale and its application within my professional area. My reflection is based on Gibbs Reflective cycle (1988) with 6 stages: description, feelings and thoughts, evaluation, analysis, conclusion and action plan. My reflection shows my contribution in communication practice working to facilitate Joe’s recovery journey within a multidisciplinary team. My reflection is based on CPA in MDT meetings. A CPA is regularly conducted to facilitate Joe’s effective recovery journey. An integrated care pathway in this case refers to anticipated care set in a timely manner, written and agreed by the mental health multidisciplinary team. Its agreed standards includes Joe’s milestones and clinical interventions, logged on stage when its occurrence is expected, and it also acts as a basis for a payment system as highlighted by Darzi (2008). In order to work collaboratively, communication skill is essential in allowing development of trust and benefit for Joe and team members. This results in providing Joe a holistic and person centred care which entails treating his biological, psychological and social needs (Pence, 1999).
Schizophrenia is a multifaceted, incapacitating mental illness affecting insight, emotions, cognition, social interaction and choice. Further more it results in delusional and hallucinatory experiences (Stanley, et al., 2007).
Communication entails verbal and non verbal communication (Weller, 2002).Therapeutic relati...

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...onals for us all to have ability to interact efficiently with Joe (Davis et al, 2004). As Roper (2000) states communication is an essential component of the unique function of Joe’s care. Increased involvement by Joe in his care and shared decision making can potentially enhance his concordance with his treatment plans (Jasper 2006). As experienced communication is an enduring, complexed and ever changing practice to share information and in this case between Joe and the team (Hansten & Jackson, 2009).
The National Service Framework for Mental Health demonstrates fundamental values substantiated by teams working together, relating to its principles of humanity, competence, interaction, ethics, caring, accountability in attaining optimal health and wellness in Joe’s case (Stern 2006). I will gain and improve on my communications skills through practice (RCN 2006).

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