Administrative Assistant Assignment

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[B HEAD] What is an Administrative Assistant? An Administrative Assistant is a broad job category that describes an individual who provides various kinds of administrative support to people and groups in business enterprises. [C HEAD] Work undertaken by an Administrative Assistant The administrative assistant is expected to be able to multi-task and undertake a broad range of duties including: [DF] Administrative Assistants must be able to multi-task. Filing information and documents (manually and using computerised databases) and being able to find them again when necessary. They must also ensure confidentiality of private and sensitive information. Recording information in e-diaries and organising meeting and events. They would also organise …show more content…

Overseeing the maintenance of non-computing office equipment to ensure it is in good working order (for example, copiers/printers/collators/laminators). Ensuring office supplies are replenished as and when necessary (for example paper; office stationery, printer toner). Operating a petty cash system so reimburse staff if they have used their own money to pay for business items, for example taxi fares. Reception duties including greeting and looking after visitors, answering the telephone and making appointments [B HEAD] Qualities and Skills of and Administrative Assistant [DF] A skill is something you can learn or develop. A quality is part of your personality. A highly effective Administrative Assistant should possess the following qualities and skills: QUALITIES SKILLS Hard working and be able to work on their own without having to be given instructions all the time Enthusiastic and carry out their duties in a polite, friendly and helpful manner Reliable and dependable and turn up for work on time every day Honest and trustworthy and should be able to be trusted to handle money and confidential information on behalf of the …show more content…

[ONLINE TEST 1] [B HEAD] Time and task management Time management is a very important skill for all employees. Many employees find themselves frustrated with their workload and this often leads to stress as they try to catch up on tasks that they have not managed to complete. [PIC REF ATP.01] [C HEAD] Skills required for effective time and task management Planning – Employees must plan the use of their time and resources. There are many ‘tools’ available to help with this from simple daily ‘To Do’ lists to more long-term Action Plans or Development Plans. (These will be explained in more detail later). Prioritising – Employees must be able to decide what tasks are important and carried out first and what tasks are less important and so should be completed later in the day or

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