The third lesson was the interpersonal relation communication social intelligence topic. A good active listening should encourage people think, speak up, try to understand people feeling more than people speak, have many different ways to deliver messages to others, and should take a short note when people said or discuss. In this chapter described the ways to improve the active listening by making eye contact with receivers, use non-verbal communication; body language and facial expressions, ask some questions for showing receivers clearly understand, summarize in your words by taking notes, should not interrupt when speakers speak wait until have time to discuss and do not talk too much just talk about context for understanding. The level …show more content…
It has some conflict of ideas in team members. When I faced with situations, I listened other before I spoke something for understanding what was happened and tried to compromise their ideas for reducing the conflicts. This helps me how to deal with conflicts. In reality working organization, it usually has some conflicts within team members. Moreover, those conflicts can directly affect worker’s performance and create job dissatisfaction. However, the conflicts can be positive sides if you have the communication skills, they can have more new ideas, innovations or creativities. From personal goal, I would like to work in my family business. So, I must have abilities to bring my employees to work together. First, I will try to find the sources of conflict and listen employees’ point of view. I will provide some activities for leading them to work and to get along in team. All employees in my business must spend time in an icebreaker activity. The activity is useful for people can have a conversation and an interpersonal relation. When they know members in a team, they will feel comfortable and feel safer to work. If this way does not work, I will change the structure of some employees to other departments, but I will ask their opinions. After that, I would like to arrange to have a meeting around morning time before start working time to listen their performance in each week, this strategy will follow their effort and give them some suggestions for improving their performance. Moreover, the interpersonal relation can build trust from customers, partners and team workers. When customer believes in my organization, they will use my service and may become to a loyalty member in the future. For the partners, they can give some useful information when I do business with
We all dislike admitting we are very bad listeners most of the time. Therefore in this chapter we have one major aspect. This aspect is mainly, “Paraphrase for Clarity.” This is done by, “expressing the other party personal thoughts, concerns, issues. Acknowledging their feelings is very important because it is important to listen to the person that needs to be heard out. What we mainly learn here as well is how to speak to people. One thing I mainly enjoyed knows how to ask someone a question that you’re concerned about similarly on when to exactly address issues.
Along with the preparation for conflict resolutions, understanding the situation in the team during the conflict is important. Clarifying positions along with listing the facts and all the necessary analyzation of the particular situation helps in resolving the conflict in a team. Applying this process can effectively address and resolve the conflict in a
As the processes and systems used in business have become more complex, teams, not individuals, have become popular in many organizations. Teams are made up of individuals from an organization brought together to solve a problem, improve a process or implement a new process. “A major advantage that a team has over an individual is its diversity of resources and ideas” (Burns, 1995, p. 52). However, this diversity can cause conflict within the team. The success of the team is strongly influenced by the team’s ability to recognize the causes of, manage and resolve conflict.
A vital aspect of interpersonal communication is the style in which one listens. While every individual possesses their own preferred method of listening in communication, it can be enlightening to analyze our own strengths and weaknesses so as to maximize effectual communication. Within the confines of four main listening style categories, I have chosen those which best describe my own personal listening style.
People work in groups or teams everyday whether in their career, education, political organization, church, or any other social setting. Conflict while working in teams or groups is inevitable. When taking people of different backgrounds, personalities, moral, and ethical beliefs and putting them together in a group, conflict will arise. The key to achieving your team goals is to construct and conquer your goals with keeping the greater good of the team in mind. Conflict as it arises should be combated and abated through swift and thorough resolution techniques. When dealt with properly conflict resolution can give rise to a cohesive and productive team.
A group can only be called a team if the members are actively working together toward a common goal. A team must have the capability to set goals, make decisions, solve problems, and share responsibilities. For a team to be successful, trust must be earned between its members by being consistent and reliable (Temme & Katzel, 2005). When more than one person is working on a particular task, inconsistent views or opinions commonly arise. People come from different backgrounds and live through different life experiences therefore, even when working towards a common goal, they will not always see eye to eye. Major conflict that is not dealt with can devastate a team or organization (Make Conflict Work, 2008). In some situations, conflict can be more constructive than destructive. Recognizing the difference between conflict that is constructive to the team and conflict that is destructive to the team is important. Trying to prevent the conflict is not always the best way to manage conflict when working within a team setting. Understanding conflict, what causes it, and how to resolve conflict effectively, should consume full concentration.
Interpersonal communication is one of the significant skills while communicating with other individuals. It normally covers an extensive area and includes both verbal and non-verbal communication. Body language and facial expression may affect the accurateness of the message transmission directly. Interpersonal communication skills normally ensure that the message is sent and received correctly without any alteration thus improving the communication efficiency. Learning diverse aspects of interpersonal communication has greatly aided me in better understanding of what it consists. I am capable of applying the knowledge gained from this course to my personal experiences. This paper reflects on my personal experience in learning interpersonal communication.
The purpose of this paper is not to teach you, or to show you how interpersonal communication is essential to everyday life at home or work. But, I am going to do my best to at least show you how essential communication skills are in all areas of life by using me as the example. My plan is to focus on some of the elements of interpersonal communication that we have been touching on this semester. While reading our Interpersonal Communications Book, three goals kept being highlighted that I personally wanted to accomplish by the end of course. I’m sure that by now have noticed that I keep referring to my topics as goals. The reason why I’m doing so is because I’m still on that learning curve…an ongoing process. If can recall back to all of our assignment in this course they all bring one collective point. That point is that, Interpersonal communication is an essential skill in everything that we do in life.
Listening and understanding what others communicate to us is the communication process needed for interpersonal effectiveness. If you listen well, you will understand the meaning of the message. If you are unfocused, you will not know most of what the other person is saying. However, there is a range of listening skills that can be learned to develop the communication effectiveness. Firstly, encouraging listening points to the listener that is willing to do more than listen. Usually it provides feedback that supports speakers to say more. Fur...
Teamwork is one of the important component that is required in any types of business organization . Team is defines as “a small number of people with complementary skills who are committed to the common purpose, performance goal, and approach for which they hold themselves mutually accountable”(katzenbach and Smith 1993) . Teamwork offer numbers of advantages like in teamwork work are completed earlier because large task are divided into smaller projects and then it find out an individual who is best for doing the jobs. Tasks that are smaller in size also need less time and brainpower then the work is less sporting to the people who are working. Teamwork also helps in combing the unique skills of people and makes them work efficiently. In a teamwork strength of different people are combined for the benefit of entire team and to produce better product and teamwork also help in building the unity among the group member .In a teamwork relationship play an important role because it helps people to communicate properly with one another whereas friendship helps in creating a job satisfaction. Support system is also important because if support system will be stronger than people will be comfortably depend on each other. These are the advantage of the teamwork but in teamwork there are also disadvantage like in teamwork there is an uneven participation of the members because they depend on other for doing the majority of work this can lead to hatred in the workplace. In a teamwork everyone is not team player, as they cannot perform well while team is working because they want to do there own so they might face problems to get fitted in a certain work culture, which will result in displeasure. In teamwork there is less creativity among th...
While communicating with others, listening will enable you to keep away from perplexity, comprehend assignments all the more plainly and produce a general constructive association with the individual to whom you're talking. Moreover, in the event that you don't tune in to individuals, they won't hear you out. Listening reaches out a long way past hearing and understanding words. It includes offering positive non-verbal communication to speakers, so they know you are tuning in. These signs incorporate looking, gesturing in comprehension or assentation, standing or sitting in an inviting and receptive way, and not interfering. These components fall into the listening classification since they serve to guarantee the speaker that you comprehend and are intrigued. Utilizing these systems consistently will run far with your colleagues. Advantages incorporate a cheerful domain, individuals listening when you talk, and enhancing office
It is very important to understand that in everyday communication we are either the speaker or listener and it’s important that we do those jobs as best we can in order to have a healthy communication relationship. This activity was very useful because I got to reflect on my past successes and failures in my communicating strategies and in doing so I can improve and adapt to become a better communicator and listener. I believe that this assignment is very useful because it is real life experiences that may occur again and I can better assess the situation and use the appropriate communicating strategy necessary. This reflection will help me in my personal development by giving me situational experience that I will be able to correctly approach in and out of the
To be effective listeners, the listening process should be incorporated into our lives. We should be attentive to what people say, clarify what the speaker is trying to come across, and respond in a way the speaker can understand what we are saying. I think I was aware that I needed some improvement in certain areas of this process but I feel as everything is slowly changing. In the future, I’m going try not to interrupt people, get distracted, tune out, and try to get a bigger picture of what the person is telling me. If good listening habits are applied in our day-to-day life, we can easily communicate with anyone and everyone.
Teamwork is one of the important component that is required in any types of business organization . Team is defines as “a small number of people with complementary skills who are committed to the common purpose, performance goal, and approach for which they hold themselves mutually accountable”(katzenbach and Smith 1993) . Teamwork offer numbers of advantages like in teamwork work are completed earlier because large task are divided into smaller projects and then it find out an individual who is best for doing the jobs. Tasks that are smaller in size also need less time and brainpower then the work is less sporting to the people who are working. Teamwork also helps in combing the unique skills of people and makes them work efficiently. In a teamwork strength of different people are combined for the benefit of entire team and to produce better product and teamwork also help in building the unity among the group member .In a teamwork relationship play an important role because it helps people to communicate properly with one another whereas friendship helps in creating a job satisfaction. Support system is also important because if support system will be stronger than people will be comfortably depend on each other. These are the advantage of the teamwork but in teamwork there are also disadvantage like in teamwork there is an uneven participation of the members because they depend on other for doing the majority of work this can lead to hatred in the workplace. In a teamwork everyone is not team player, as they cannot perform well while team is working because they want to do their own so they might face problems to get fitted in a certain work culture, which will result in displeasure. In teamwork there is less creativity among th...
.... I have a plan in order to maintain growth and development in all three types of communication. Primarily and most obviously, I must consciously practice all of the skills and knowledge I have learned. Secondly, not being afraid to ask for, and accept, constructive feedback from others will be a huge contributor to recognizing and following up with needs for improvement in any communication areas. Finally, sharing what skills and knowledge I have gained in this class with others will help to improve and maintain my own communication skills by surrounding myself with an environment filled with people who are also competent communicators. The more people who understand effective communication, the better the understanding between each person in society overall. I hope to follow through with all of these propositions to become an even better communicator in the future.