Effect of Personality, Biases, and Organizational Factors in Management

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The study of effective management reveals it is complex and can be a difficult balancing act even with training and experience. An effective manager needs to be able to lead and motivate their team while improving the organization’s standing and their own skills. Both conscious and unconscious factors may positively or negatively affect a manager’s success. A manager’s personality and biases as well as organizational culture and norms are just some of those factors. This paper will explore the effects of personality, biases, and organizational factors on the role of management utilizing the interview of, and the writer’s personal experience as an employee of, Chase Branch Manager, Regina Geis.

Considerations

The complexities of what makes an effective manager are numerous and have evoked many studies resulting in several theories. The main considerations that will be explored in this paper are personality, biases, and organizational factors.

Five Factor Model. The Five Factor Model (FFM) is a widely agreed upon method for defining personality traits and will be used for the purpose of this paper. The five factors and the associated traits are:

• Openness to experience: inventiveness, curiosity, and adventurousness

• Conscientiousness: discipline, efficiency, and organization

• Extraversion: outgoing, energetic, and talkative

• Agreeableness: generosity, compassion, and optimism

• Neuroticism: pessimism, emotional instability, and negative emotions.

Traditionally, these factors are measure by low to high levels in an individual. Only one high-level factor will be attributed to the interviewee once review of the interview is performed.

Biases. Biases or heuristics are preconceived notions that are created through differe...

... middle of paper ...

...., MacKenzie, S. B., Paine, J.B., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management, 26 (3), 513–563

Pronin, E. (2006). Perception and misperception of bias in human judgment. TRENDS in Cognitive Sciences, 11(1), 37-43. Retrieved from http://psych.princeton.edu/psychology/research/pronin/pubs/2007%20Bias%20Perception.pdf

Riley, S. (2005). Herzberg's two-factor theory of motivation applied to the motivational techniques within financial institutions. (Senior Honors Theses, Eastern Michigan University). Retrieved from commons.emich.edu/cgi/viewcontent.cgi?article=1118&context=honors

Robbins, S. P., De Cenzo, D. A., & Coulter, M. (2013). Fundamentals of management (8th ed.). Upper Saddle River, NJ: Prentice Hall. ISBN-13: 9780132620536

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