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Communication Process Analysis
The Oakland Police Department has to communicate with the external publics on a regular basis. The police department always has to address the publics because of the departments direct relationship with the community. This paper will give an opinion to whether the Oakland Police Department communicates effectively with its external publics. This paper will also cite the tools used by the department to communicate.
The City of Oakland has just had a crisis on its hands when four police officers were killed in the line of duty. “A crisis is a situation that has reached a critical phase for which dramatic and extraordinary intervention is necessary to avoid or repair major damage.”9( Seitel, 2007, p. ) This crisis has and still requires a response from the Oakland Police Department. When the Department is involved in a major incident the department usually provide a statement of the facts concerning the situation live on T.V. The Oakland Police Department responded by opening for city hall for people come and grieve for the fallen officers. The Police Department also blocked off the streets where the incident took place so the Mayor and other members of the community could come and voice the issue. Memorial funds were started for the fallen officers. The Oracle Arena was opened for a memorial service. So many people showed up the Coliseum was open to the overflow.
The author focuses on the U.S. Task Force on 21st Century Policing and Police Data Initiative or PDI to determine if it helps to restore trust and the broken relationship between and communities and police officers. The Task Force made by Barack Obama recommended the analysis of department policies, incidents of misconduct, recent stops and arrests, and demographics of the officers. The PDI has tasked 21 cities to comprehend the police behavior and find out what to do to change it. Also PDI was said to have data and information on vehicle stops and shootings by police officers. The use of statistics has a purpose to help rebuild trust and the relationship between and communities and police officers.
Throughout the evolution of police, there has always been an unsteady relationship with the public. The waver in civilian’s confidence in law enforcement agencies can be attributed to the increase in police misconduct, or corruption. Then a new strategy called, civilian oversight model was introduced giving regular citizens the chance to have a say in police conduct. The public was in full support of the new model implemented through the law enforcement agencies. However, there was disagrees in the police field with the public having more power over there actions. The increased implementation of civilian oversight models for police wrongdoing has both positive, and negative attributes to the community as a whole.
During the onslaught of negotiations and rescue efforts by the Berkeley Police Department, a media frenzy began to ensue as media stations competed to carry the broadcast live. The days following the incident resulted in expressed concern and anger from the public about the perceived irresponsibility of the media coverage by a particular local television station and
Based on the Bevel Up video, there are two scenarios featured on the Bevel Up clip. For the first nurse-client pair with the younger guy, let us label them as Nurse-Client A and for the second nurse-client pair with the older guy in a wheelchair, they will be Nurse-Client B. The nursing care situation for both scenarios is taking place in the streets, which means that it is outside of the typical setting inside the clinic or the hospital. To further dissect the interaction that occurred, we will take a closer look at both Nurse-Client pairs.
Also, the police need to respect the community because they need to work closely together to solve community issues. (4) Security diminishes when the police officer has to use force. This also goes along with John Thompson theory that when ego goes up safety and security goes down. The degree of cooperation of the public that During the Ferguson riots in St. Louis the police lost the public’s confidence because of the use of deadly force. Communication plays a huge role in policing because the public needs to know what is going on, if they cannot get the answers through press conferences they will look to what little bit of information the media gave them. (5) By constantly demonstrating absolute impartial service to the law the police seek to preserve public favor, but not by catering to public opinion. Law enforcement officers will not cater to the public by giving them favors but will follow the law and not be impartial, this is important because it shows that the police department is consistent. (6) When all else has failed the Police use physical force to the restore order only when persuasion, advice, and warnings have been exhausted.
Key to any group is the communication of its members. Realizing that we would be working together for a full quarter, the team members were quick to exchange cell phone numbers and email addresses. The cell phone numbers were key as texting proved to be the most efficient method to ask and answer quick questions from other group members while we were on the go and dealing with other aspects of our lives.
In many years there has been a debate about procedural justice, policing community and communication in policing. Each of this topic is extremely important for the police to follow in order to maintain the community safe and build trust within the community. Police legitimacy is also important for the police to build a good relationship with the public. This essay analysis on what is procedural justice, community policing, and communication in policing and how each of this topic contribute to the legitimacy of police within the community. Each of this top is extremely important for police officer to be aware in order to effectively deal with any issue and build relationships with the community.
Due to law enforcement’s high profile, their conduct and actions while conducting their jobs are invariably in the public’s eye due to their high visibility. They are often evaluated by the public if they act in some way that the public
Beyond doubt, the police play a crucial role in maintaining law and order in the communities. Professionalism and effective performance of their duties impacts large number of the stakeholders, including the police officers themselves, law abiding citizens, offenders and their families, as well as many others. If we look closer, an interaction with a police officer could be a life-changing event for a potential law-breaker. The decisions police officers make in the line of duty are sometimes matters of life and death, freedom and incarceration. Every discretionary action of a particular police
People in their communities are having a tougher and tougher time putting faith into their law enforcement agencies. The cause of this largely due to the recent negative media portrayal of policemen. However, it is true that officers are not required to be trained in public relations to be qualified for the job. An example of this issue is the stereotype that police officers are racist and will write up anyone that is not from their ethnic background. And while this may be true for a few bad apples, the large majority of policemen are good, hardworking people. Philip Swarts writes about a meeting for the presidential task force in Washington where the concept of a better relationship between police officers and their community was highlighted. The mayor of Baltimore says in this meeting “Police ‘“need to learn more than logistics of policing but also the broader significance of their role in society,”’ (Swarts). Their role includes being more approachable and friendly in their environment. And this behavior is need now more than ever as the nation has become less trusting of our law enforcement in the recent years. “Police need better training to improve community relations and defuse the sorts of deadly, racially charged confrontations that have divided the nation for months.” (Swarts). The issue is not completely the officers fault either. Civic engagement in America has been in decline for several years now, so even with more training in public relations, officers might still run into a brick wall due to negative media. However, it does not matter how the media degrades our law enforcement as it is still their highest priority to protect and serve the people of this
Communication is a way of conveying information and ideas to better understand communication between law enforcement officers and the community. I believe it helps deal with issues of trust among law enforcement officials and society. It will be our mission to establish this trust and communication between officers of this agency and society. This plan will make it conceivable to target the community and to effectively communicate with the public which will aid the agency to be efficient and effectively better communicators. Send officers to school to teach them effective ways to communicate with the public. Events occur when officers don’t effectively communicate their ideas with the public, they may not listen to orders officers are attempting to relay. If this is the case, something simple can turn into something worse. By improving communication between law enforcement officers and the community there will be more trust and less unease around the officers. What will the public gain
“Communication is an important factor in effective policing. Police work in the streets and communication with the public are critical in law enforcement. Police officers encounter a wide range of people of all races, cultures, ages, ethnicities and backgrounds, and they need to effectively communicate with them all.” (www.ehow.com) When looking up the definition for effective communication it is said that it is a common sharing of information and ideas of not only oral and non-verbal information as well as written. Law enforcement has a crucial objective and that is to protect and serve the community for which they have taken an oath for. It is as major achievement for law enforcement to have effective communication in their community. It is important that the law enforcement officers understands what us going on in a situation and that the officer is understood by all involved.
Police organizations are just one of the large bureaucratic structures in modern America and exist because like all others, it is an impersonal, quick and efficient way to run a large institution. Along with the few benefits of police agencies having a top down structure with rigid rules, there are also many costs including poor communication and poor community relations. The problems of the bureaucratic structure are not the only difficulties agencies have faced throughout history, many of these historical complications such as the quality of officers and corruption have been addressed and dealt with numerous times and in many police commissions. Though historical issues are very relevant, the most important issue facing large, modern police bureaucracies is leadership and supervision and can be addressed in a number of ways. In order to improve police morale, job satisfaction, and a better public image leadership and supervision is in need of some serious refinements.
Understanding the issue is just part of what’s needed. The purpose of the section is to identify a solution, or as may be the case, solutions. So, the question here is what can we do to improve the relationship between the police and the citizens. Over the years there has been many books written and studies conducted, all in an effort to find the best way to improve police and citizen relationships. To do this we must look at all available information. According to The Study Circles Resource Center’s Protecting Communities, Serving the Public: Police and residents building relationships to work together (2000), “Bring police and community together. We need to meet not just when there is a crisis or a big crime. We should do things to build relationships that are not so full of conflict. Then it would be easier to work together. We can build respect and trust for one another when we make time to meet with and learn about each other. This is the only way to do it.
Good communication is essential to how well police officers interact with the public because it influences how the public responds to officers. Listening, speaking, writing and focusing on what others say are all ways officers can affect the way the public views them. A lack of these vital communications skills results in poor understanding, an officer not knowing how to proceed, and people who need police assistance giving up. Officers must also consider how communication might affect a community’s reaction. It is obvious that these traits are very important for optimal police work. Experiences show that people react more calmly and cooperatively when police officers treat them well. Therefore, good communication is needed in order to make the jobs of police officers easier and more positive.